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1081874

	registered interest
	date	04/03/2019
	answering body	Ministry of Defence
	answering dept id	11
	answering dept short name	Defence
	answering dept sort name	Defence
	hansard heading	Navy: Shipping
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Defence, pursuant to the Answer of 13 February 2019 to Question 221002 on Navy: Shipping, what the maximum (a) lifespan is of newly constructed warships and (b) number of years commercial vessels can have been in service to be considered for military refurbishment.
	tabling member constituency	Caithness, Sutherland and Easter Ross
	tabling member printed	Jamie Stone
	uin	228136
	answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>The maximum lifespan of newly constructed warships is dependent on many factors that are both set in the design phase and vary through the service life of the vessel, and are determined by the capability required.</p><p>The maximum age of a commercial vessel considered for military refurbishment is also dependent on a number of factors such as design, working life and the capability requirement.</p> answering member constituency Pudsey answering member printed Stuart Andrew question first answered 07/03/2019 15:38:05 answering member 4032 label Biography information for Stuart Andrew
	tabling member	4612 label Biography information for Jamie Stone

1081879

	registered interest
	date	04/03/2019
	answering body	Ministry of Defence
	answering dept id	11
	answering dept short name	Defence
	answering dept sort name	Defence
	hansard heading	Service Complaints Ombudsman
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Defence, what steps he is taking to improve response times within the Service Complaints Ombudsman.
	tabling member constituency	Caithness, Sutherland and Easter Ross
	tabling member printed	Jamie Stone
	uin	228141
	answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>The office of the Service Complaints Ombudsman for the Armed Forces currently has around 140 unallocated applications for investigation for matters of Maladministration and Substance (the oldest case dates back to January 2018). Applications relating to the review of an admissibility decision and undue delay investigations are being considered within target timescales.</p><p> </p><p>The Ombudsman has been open and transparent about the backlog of casework and is doing everything possible to reduce it. Most notably, work is ongoing to recruit staff to fill investigator vacancies. Further work is being undertaken to determine the correct level of resource required to not only reduce the backlog but to establish an organisation that can sustain future demand. As well as an external review of processes, to identify where efficiencies may be introduced, a peer review is planned by representatives from external Ombudsman organisations in order to benefit from their experiences.</p><p> </p><p>The Ombudsman has made it clear that the quality of investigations undertaken by her office must not suffer as a result of initiatives to reduce the backlog. Applicants are being updated regularly on their case and kept informed of likely timescales.</p> answering member constituency Bournemouth East answering member printed Mr Tobias Ellwood question first answered 07/03/2019 15:31:08 answering member 1487 label Biography information for Mr Tobias Ellwood
	tabling member	4612 label Biography information for Jamie Stone

1081881

	registered interest
	date	04/03/2019
	answering body	Ministry of Defence
	answering dept id	11
	answering dept short name	Defence
	answering dept sort name	Defence
	hansard heading	Armed Forces: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Defence, what the procedure is for addressing complaints raised by black, Asian, minority ethnic and female military personnel.
	tabling member constituency	Caithness, Sutherland and Easter Ross
	tabling member printed	Jamie Stone
	uin	228142
	answer	answer is ministerial correction date of answer 07/03/2019 answer text <p>The purpose of the Service Complaints system is to provide all serving and former Service personnel with a process that is fair, effective and efficient and one, in which they can have confidence to raise matters of concern relating to their Service, and to seek redress. It is the responsibility of all those involved to ensure that complaints are handled confidentially, fairly, promptly and correctly.</p><p>Once a Service Complaint has been received, the procedures for handling and deciding a complaint are set out in Joint Service Publication (JSP) 831: Redress of Individual Grievances: Service Complaints. This JSP contains the policy and direction on Service Complaints and guidance on the processes involved and best practice to apply.</p> answering member constituency Bournemouth East answering member printed Mr Tobias Ellwood question first answered 07/03/2019 15:40:49 answering member 1487 label Biography information for Mr Tobias Ellwood
	tabling member	4612 label Biography information for Jamie Stone