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1081881
star this property registered interest false more like this
star this property date remove maximum value filtermore like thismore than 2019-03-04
star this property answering body
Ministry of Defence more like this
star this property answering dept id 11 remove filter
star this property answering dept short name Defence more like this
star this property answering dept sort name Defence more like this
unstar this property hansard heading Armed Forces: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Defence, what the procedure is for addressing complaints raised by black, Asian, minority ethnic and female military personnel. more like this
star this property tabling member constituency Caithness, Sutherland and Easter Ross remove filter
star this property tabling member printed
Jamie Stone more like this
star this property uin 228142 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-03-07more like thismore than 2019-03-07
star this property answer text <p>The purpose of the Service Complaints system is to provide all serving and former Service personnel with a process that is fair, effective and efficient and one, in which they can have confidence to raise matters of concern relating to their Service, and to seek redress. It is the responsibility of all those involved to ensure that complaints are handled confidentially, fairly, promptly and correctly.</p><p>Once a Service Complaint has been received, the procedures for handling and deciding a complaint are set out in Joint Service Publication (JSP) 831: Redress of Individual Grievances: Service Complaints. This JSP contains the policy and direction on Service Complaints and guidance on the processes involved and best practice to apply.</p> more like this
star this property answering member constituency Bournemouth East more like this
star this property answering member printed Mr Tobias Ellwood more like this
star this property question first answered
remove filter
star this property answering member
1487
star this property label Biography information for Mr Tobias Ellwood more like this
unstar this property tabling member
4612
unstar this property label Biography information for Jamie Stone more like this