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<p>The non-consolidated aspect of the pay award has never previously been a part of
the remunerative offer for Service personnel and, as a result, the Department has
always been aware that additional time would be required to build this feature into
the system. The delay was not a result of issues with the online payroll system.</p><p>We
are currently working to deliver the one-off payment, which is planned to be made
to Service personnel by the end of the financial year, backdated to 1 April 2018.</p>
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