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1133560
star this property registered interest false more like this
star this property date less than 2019-06-20more like thismore than 2019-06-20
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Department for Work and Pensions: Correspondence more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many pieces of unstructured white mail have been directed to the Derby contact centre to deal with since the creation of the team established to retrieve all such correspondence; and how many items of that mail are still awaiting redirection to the correct department in that centre. more like this
star this property tabling member constituency Bethnal Green and Bow more like this
star this property tabling member printed
Rushanara Ali more like this
star this property uin 267244 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer remove filter
star this property answer text <p>Unstructured White Mail is post that is received but does not have a prescribed structure, such as handwritten letters or non DWP forms.</p><p> </p><p>There is no centre to deal specifically with unstructured white mail. There is, however, a team in Derby Contact Centre which receives mail that cannot be attributed to a specific customer or benefit stream and their role is to identify the customer details and benefit stream so that the mail can then be scanned into the relevant systems. The Department does not keep records of volume.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-25T16:10:39.07Zmore like thismore than 2019-06-25T16:10:39.07Z
star this property answering member
4423
star this property label Biography information for Will Quince remove filter
star this property tabling member
4138
star this property label Biography information for Rushanara Ali more like this
1133684
star this property registered interest false more like this
star this property date less than 2019-06-20more like thismore than 2019-06-20
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how much money has been collected through the (a) four and (b) 20 per cent charge under the Child Maintenance Service’s Collect and Pay system in each quarter of the last three years. more like this
star this property tabling member constituency Motherwell and Wishaw more like this
star this property tabling member printed
Marion Fellows more like this
star this property uin 267320 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer remove filter
star this property answer text <p>‘PP Collection Charges’ are Paying Parent Collection Charges. They are set at a rate of 20%, which is added to the Child Maintenance a Receiving Parent is due to be paid, and collected once a payment is received from the Paying Parent.</p><p> </p><p>‘RP Collection Charges are Receiving Parent Collection Charges. They are set at a rate of 4%, which is deducted from the amount of money paid by a Paying Parent before CMG send the payment onto the Receiving Parent.</p><p> </p><p>These are the 3 most recent years we are able to report on. The 2018/19 CMS Annual Report and Accounts haven’t been audited yet so we are unable to include these figures.</p><p><strong> </strong></p><table><tbody><tr><td><p> </p></td><td><p> </p></td><td><p><strong>2017-18</strong></p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>Q1</strong></p></td><td><p><strong>Q2</strong></p></td><td><p><strong>Q3</strong></p></td><td><p><strong>Q4</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>PP Collection Charge</p></td><td><p>20%</p></td><td><p>3,442,499</p></td><td><p>3,950,790</p></td><td><p>4,354,306</p></td><td><p>5,130,117</p></td><td><p><strong>16,877,712</strong></p></td></tr><tr><td><p>RP Collection Charge</p></td><td><p>4%</p></td><td><p>662,253</p></td><td><p>758,110</p></td><td><p>831,407</p></td><td><p>988,763</p></td><td><p><strong>3,240,532</strong></p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>2016-17</strong></p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>Q1</strong></p></td><td><p><strong>Q2</strong></p></td><td><p><strong>Q3</strong></p></td><td><p><strong>Q4</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>PP Collection Charge</p></td><td><p>20%</p></td><td><p>2,139,708</p></td><td><p>2,433,748</p></td><td><p>2,756,592</p></td><td><p>3,163,725</p></td><td><p><strong>10,493,773</strong></p></td></tr><tr><td><p>RP Collection Charge</p></td><td><p>4%</p></td><td><p>414,140</p></td><td><p>471,370</p></td><td><p>532,039</p></td><td><p>608,169</p></td><td><p><strong>2,025,718</strong></p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>2015-16</strong></p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>Q1</strong></p></td><td><p><strong>Q2</strong></p></td><td><p><strong>Q3</strong></p></td><td><p><strong>Q4</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>PP Collection Charge</p></td><td><p>20%</p></td><td><p>1,020,053</p></td><td><p>1,245,433</p></td><td><p>1,528,716</p></td><td><p>1,779,062</p></td><td><p><strong>5,573,264</strong></p></td></tr><tr><td><p>RP Collection Charge</p></td><td><p>4%</p></td><td><p>200,423</p></td><td><p>243,329</p></td><td><p>296,804</p></td><td><p>345,797</p></td><td><p><strong>1,086,353</strong></p></td></tr></tbody></table><p> </p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-25T16:34:55.963Zmore like thismore than 2019-06-25T16:34:55.963Z
star this property answering member
4423
star this property label Biography information for Will Quince remove filter
star this property tabling member
4440
star this property label Biography information for Marion Fellows more like this
1133685
star this property registered interest false more like this
star this property date less than 2019-06-20more like thismore than 2019-06-20
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many cases administered by the Child Maintenance Service were on (a) Direct Pay and (b) Collect and Pay in each quarter of the last three years. more like this
star this property tabling member constituency Motherwell and Wishaw more like this
star this property tabling member printed
Marion Fellows more like this
star this property uin 267321 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer remove filter
star this property answer text <p>The information requested is published in Table 4 (Child Maintenance Arrangements for Paying Parents) of the quarterly Child Maintenance Service statistics, which are available here:</p><p><a href="https://www.gov.uk/government/statistics/child-maintenance-service-august-2013-to-december-2018-experimental" target="_blank">https://www.gov.uk/government/statistics/child-maintenance-service-august-2013-to-december-2018-experimental</a></p><p>The latest published statistics include data to December 2018.</p><p> </p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-25T12:20:19.543Zmore like thismore than 2019-06-25T12:20:19.543Z
star this property answering member
4423
star this property label Biography information for Will Quince remove filter
star this property tabling member
4440
star this property label Biography information for Marion Fellows more like this
1133686
star this property registered interest false more like this
star this property date less than 2019-06-20more like thismore than 2019-06-20
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the total amount of uncollected child maintenance payments was under the Child Maintenance Service in each quarter of the last three years. more like this
star this property tabling member constituency Motherwell and Wishaw more like this
star this property tabling member printed
Marion Fellows more like this
star this property uin 267322 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer remove filter
star this property answer text <p>The information requested is published in Table 9 (How much child maintenance the Child Maintenance Service has arranged) of the quarterly Child Maintenance Service statistics, which are available here:</p><p><a href="https://www.gov.uk/government/statistics/child-maintenance-service-august-2013-to-december-2018-experimental" target="_blank">https://www.gov.uk/government/statistics/child-maintenance-service-august-2013-to-december-2018-experimental</a></p><p>The latest published statistics include data to December 2018.</p><p> </p><p>Table 9 gives the cumulative total, at the end of each quarter, of maintenance arranged through the Child Maintenance Service that had not been paid, and now needs to be collected through the Collect &amp; Pay service.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-25T12:24:52.723Zmore like thismore than 2019-06-25T12:24:52.723Z
star this property answering member
4423
star this property label Biography information for Will Quince remove filter
star this property tabling member
4440
star this property label Biography information for Marion Fellows more like this
1133687
star this property registered interest false more like this
star this property date less than 2019-06-20more like thismore than 2019-06-20
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many parents under the Child Maintenance Service were paying child maintenance using a Deduction from Earnings order in each quarter of the last three years. more like this
star this property tabling member constituency Motherwell and Wishaw more like this
star this property tabling member printed
Marion Fellows more like this
star this property uin 267323 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer remove filter
star this property answer text <p>The below table gives the number of Paying Parents on the Child Maintenance Service, who, at the end of each quarter, were using the Collect &amp; Pay service with a Deduction from Earnings Order. Figures are rounded to the nearest 100. These figures count all Paying Parents using a Deduction from Earnings Order, regardless of whether any maintenance had been paid in that quarter. The figures do not include Deduction from Earnings Requests.</p><p> </p><table><tbody><tr><td><p><strong>Quarter Ending</strong></p></td><td><p><strong>DEOs in place</strong></p></td></tr><tr><td><p>Mar-16</p></td><td><p>14,800</p></td></tr><tr><td><p>Jun-16</p></td><td><p>16,900</p></td></tr><tr><td><p>Sep-16</p></td><td><p>18,800</p></td></tr><tr><td><p>Dec-16</p></td><td><p>20,700</p></td></tr><tr><td><p>Mar-17</p></td><td><p>21,700</p></td></tr><tr><td><p>Jun-17</p></td><td><p>23,900</p></td></tr><tr><td><p>Sep-17</p></td><td><p>26,200</p></td></tr><tr><td><p>Dec-17</p></td><td><p>30,200</p></td></tr><tr><td><p>Mar-18</p></td><td><p>36,000</p></td></tr><tr><td><p>Jun-18</p></td><td><p>40,800</p></td></tr><tr><td><p>Sep-18</p></td><td><p>43,300</p></td></tr><tr><td><p>Dec-18</p></td><td><p>45,100</p></td></tr></tbody></table><p> </p><p>Statistics including data to March 2019 will be published on 26<sup>th</sup> June.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-25T12:34:54.477Zmore like thismore than 2019-06-25T12:34:54.477Z
star this property answering member
4423
star this property label Biography information for Will Quince remove filter
star this property tabling member
4440
star this property label Biography information for Marion Fellows more like this
1132410
star this property registered interest false more like this
star this property date less than 2019-06-17more like thismore than 2019-06-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Universal Credit: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether there is a freephone number that universal credit claimants can use when attempting to make phone contact with her Department from abroad. more like this
star this property tabling member constituency Brighton, Kemptown more like this
star this property tabling member printed
Lloyd Russell-Moyle more like this
star this property uin 265570 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer remove filter
star this property answer text <p>You can dial all of the 0800 numbers from abroad using the 0044 prefix. If a claimant does find themselves needing to dial an 0800 number from abroad, then they may incur charges at the standard international rate. This cost will vary depending on where they are calling from.</p><p><strong> </strong></p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-25T12:30:10.323Zmore like thismore than 2019-06-25T12:30:10.323Z
star this property answering member
4423
star this property label Biography information for Will Quince remove filter
star this property tabling member
4615
star this property label Biography information for Lloyd Russell-Moyle more like this