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1128306

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of universal credit claimants who have received an advance payment have had to delay their repayment for three months.
tabling member constituency	Lanark and Hamilton East
tabling member printed	Angela Crawley
uin	257557
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 15:11:08 answering member 4014 label Biography information for Lord Sharma
tabling member	4469 label Biography information for Angela Crawley

1128322

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she has taken to ensure that universal credit claimants (a) are fully aware of how the repayment of advance payments work and (b) understand that the deferment of repayments is for a maximum of three months.
tabling member constituency	Lanark and Hamilton East
tabling member printed	Angela Crawley
uin	257562
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>Applications for a Universal Credit advance payment can be made in person, by telephone or online depending on the claimant’s circumstances. Depending on the type of advance payment application, we will consider whether the claimant satisfies the eligibility conditions for receiving the advance. If the claimant is eligible we will agree the amount of the advance and the period over which the advance will be recovered from their future Universal Credit payments. If the claimant has made the application in person or by telephone, the outcome of the application is explained to the claimant face to face or over the phone and then their online journal is updated. If they have made the application online the outcome will be displayed on screen.</p><p> </p><p>The Department has taken a number of steps to ensure that advances meet the needs of claimants and that the recovery arrangements are personalised and reasonable. Affordability is managed by ensuring the recovery rate will not be more than the equivalent of 40% of the claimant’s standard allowance. The claimant is given the choice over the repayment period and it is explained to them exactly how much will be deducted each month depending on the option they choose. If the claimant is making the advance application online, these options are clearly displayed on screen for them to choose from.</p><p> </p><p>Help is available for those struggling to meet the recovery rate. In exceptional circumstances, recovery can be deferred for up to three months from the start of the recovery period. If the claimant tells us that due to unforeseen circumstances they are experiencing hardship and are having difficulty repaying the advance over the agreed recovery time, we would explain that repayment can be deferred by a maximum of three months.</p><p> </p><p>From October 2019 the maximum rate of deductions from a claimant’s standard allowance will be reduced from 40% to 30%. From October 2021 we are increasing the recovery period for advances from 12 to 16 months, further supporting those in financial need.</p><p> </p><p>Information about advances is available on the Gov.uk site at:</p><p><a href="https://www.gov.uk/guidance/universal-credit-advances" target="_blank">https://www.gov.uk/guidance/universal-credit-advances</a></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 14:31:16 answering member 4014 label Biography information for Lord Sharma
tabling member	4469 label Biography information for Angela Crawley

1130135

registered interest
date	05/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the proportion of universal credit claimants who have had payments reduced because they had previously received advances.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	260559
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>Universal Credit (UC) new claim advances provide access to a payment for those in financial need, which can be accessed on the same day, until their first UC payment is due. Claimants can access up to 100% of the total expected monthly award, for which they can pay back over a period of up to 12 months.</p><p> </p><p>The Department has taken a number of steps to ensure that advances meet the needs of claimants and that recovery arrangements are personalised and reasonable. From October 2019 we are reducing the maximum rate of deductions to 30 per cent and from October 2021 we are increasing the maximum recovery period for advances from 12 to 16 months.</p><p> </p><p>The latest available data is for eligible claims to UC Full Service that are due a payment in February 2019. Of these claims 44% had a deduction to repay a UC advance.</p><p> </p><p>Notes:</p><p> </p><ol><li>Data has been sourced from UC Full Service.</li></ol> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 14:00:26 answering member 4014 label Biography information for Lord Sharma
tabling member	534 label Biography information for Chris Ruane

1130153

registered interest
date	05/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Overpayments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 5 June 2019 to Question 257458 on universal credit: overpayments, what the (a) cause and (b) reasons were for the overpayments made to the 16,260 people who submitted successful applications for a reduction in their repayment rate.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	260552
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>Pursuant to the answer to Question 257458, of the 16,260 Universal Credit (UC) claimants who had a UC overpayment, who were successful in having their UC overpayment repayment rate reduced in 2018/19, there were approximately 18,450 individual overpayments as a claimant can have more than 1 UC overpayment.</p><p> </p><p>To answer part (a), the table below provides the classification of those overpayments:</p><p> </p><table><tbody><tr><td><p><strong>Debt Count</strong></p></td><td><p><strong>Debt Classification</strong></p></td></tr><tr><td><p>60</p></td><td><p>Fraud</p></td></tr><tr><td><p>2,620</p></td><td><p>Claimant Error</p></td></tr><tr><td><p>30</p></td><td><p>No Description</p></td></tr><tr><td><p>15,740</p></td><td><p>Official Error</p></td></tr><tr><td><p><strong>18,450</strong></p></td><td><p> </p></td></tr></tbody></table><p> </p><p>To answer part (b), the table below provides general overpayment reasons:</p><table><tbody><tr><td><p><strong>Debt Count</strong></p></td><td><p><strong>Overpayment Reason</strong></p></td></tr><tr><td><p>9,910</p></td><td><p>UC-Other Benefit Not Taken Into account</p></td></tr><tr><td><p>2,770</p></td><td><p>UC-Undeclared Earnings not reported via Real Time Information or Late Self Reporting of Earnings</p></td></tr><tr><td><p>1,840</p></td><td><p>UC-Housing Costs Not Taken Into Account Correctly/ Incorrectly Declared</p></td></tr><tr><td><p>1,130</p></td><td><p>No Description</p></td></tr><tr><td><p>760</p></td><td><p>UC-Not Entitled</p></td></tr><tr><td><p>740</p></td><td><p>UC-Other Income Not Taken Into Account</p></td></tr><tr><td><p>400</p></td><td><p>UC-Ceased Caring or Undeclared Carers Allowance</p></td></tr><tr><td><p>380</p></td><td><p>UC-Non Dependents Not Declared in Household</p></td></tr><tr><td><p>250</p></td><td><p>UC-Duplicate Payments</p></td></tr><tr><td><p>90</p></td><td><p>UC-Childcare Costs Claimed When Not entitled to All / Some</p></td></tr><tr><td><p>90</p></td><td><p>UC-Overpaid Health Premium</p></td></tr><tr><td><p>60</p></td><td><p>UC-Undeclared/incorrect Savings over Allowable Limit</p></td></tr><tr><td><p>30</p></td><td><p>UC- Living Together Not Taken Into Account</p></td></tr><tr><td><p>less than 10</p></td><td><p>Attendance Allowance/Disability Living Allowance – Severe Disability Premium Withdrawn</p></td></tr><tr><td><p>less than 10</p></td><td><p>UC-Undeclared Death Of Partner / Dependant</p></td></tr><tr><td><p><strong>18,450 (Will not sum due to rounding)</strong></p></td><td><p> </p></td></tr></tbody></table><p> </p><p><em>*All figures in this response have been sourced from internal management information and were not intended for public release. They should therefore not be compared to any similar figures subsequently released by the Department. All figures have been rounded to the nearest 10.</em></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 15:41:57 answering member 4014 label Biography information for Lord Sharma
tabling member	478 label Biography information for Lord Field of Birkenhead

1130165

registered interest
date	05/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Overpayments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 5 June 2019 to Question 257458 on universal credit: overpayments, how her Department defines substantial financial and/or medical hardship.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	260553
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>The Department does not apply a strict definition as to what constitutes ‘substantial and/or medical hardship’ as these decisions are based on a claimant’s circumstances and the supporting evidence provided. Where an application for waiver is received it will be considered on its own merits, according to the principles set out in Her Majesty’s Treasury’s guidance on Managing Public Money.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 15:08:49 answering member 4014 label Biography information for Lord Sharma
tabling member	478 label Biography information for Lord Field of Birkenhead

1128212

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have had their deductions under universal credit reduced from the maximum rate of 40 per cent of an individual's standard allowance in the last (a) month and (b) 12 months.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	257510
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p><p> </p><p>The Government recognises the importance of safeguarding the welfare of claimants who have incurred debt. Universal Credit already has procedures and regulations in place to protect claimants from excessive deductions. The maximum rate of deductions cannot normally exceed 40 per cent of the Universal Credit standard allowance, and from October 2019 this will be reduced to 30 per cent.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 14:52:01 answering member 4014 label Biography information for Lord Sharma
tabling member	4662 label Biography information for Ruth George

1128341

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Overpayments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, (a) how many and (b) what percentage of universal credit claimants had funds deducted for a universal credit overpayment in the most recent month for which data is available.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	257575
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>Internal Management information shows that in April 2019, 80,000 payments of Universal Credit (UC) had a deduction applied to repay a UC overpayment (this figure does not include UC Advances and has been rounded to the nearest 10,000).</p><p> </p><p>It is not possible to show this figure as a percentage as the latest UC caseload data is only available as of 14<sup>th</sup> February 19. However, for context as of 14<sup>th</sup> February 19, 1.4m households received payments of UC.</p><p /><p>The Department ensures that appropriate safeguards are in place to protect claimants who have deductions from their benefit to repay overpayments. There are maximum rates of deduction that are set out in legislation, and if a claimant is struggling they can contact the Department’s Debt Management Team to discuss lowering their repayment rate.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 15:03:56 answering member 4014 label Biography information for Lord Sharma
tabling member	4662 label Biography information for Ruth George

1128342

registered interest
date	22/05/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 18 February 2019 to Question 218205 on Universal Credit, which regulations referred to in that Answer protect claimants from excessive deductions.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	257576
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>The Government recognises the importance of safeguarding the welfare of claimants who have incurred debt. Under Universal Credit there is a structured approach to deductions from benefit, which simplifies the current complex arrangements. Claimants can view their Universal credit statement online and easily understand both how their award is calculated and what debts are being repaid, supporting them to manage their financial obligations.</p><p> </p><p>The aim of the deductions policy in Universal Credit is to protect vulnerable claimants by providing a last resort repayment method for arrears of essential services. The policy also enables social obligations to be enforced when other repayment methods have failed, or are not cost effective, and ensures that benefit debt is recovered in a cost effective manner.</p><p> </p><p>Regulations protect claimants from excessive deductions, which could lead to financial difficulty.</p><p> </p><p>Universal Credit is made up of a standard allowance plus any additional elements that apply, for example a housing element or child element. The overall maximum amount that can be deducted for debt repayments from a claimant’s Universal Credit each month is an amount equal to 40 per cent of their Universal Credit standard allowance.</p><p> </p><p>Where requested deductions exceed the 40 per cent maximum, or there is insufficient Universal Credit in payment for all deductions to be made, a priority order is applied, which determines the order in which items should be deducted. ‘Last resort’ deductions, such as rent or fuel costs, are at the top of the priority order, ensuring that claimant welfare is prioritised, followed by social obligation deductions, such as fines and child maintenance, and finally benefit debt, such as Social Fund loans and benefit overpayments.</p><p> </p><p>There are two exceptions to the overall maximum deduction rate. The first is deductions for current consumption of gas, electricity and water, which do not count towards the overall maximum amount. The second is where a Conditionality Sanction or Fraud Penalty is being applied or an Advance is being recovered, ‘last resort deductions’ (that is arrears of rent, service charges, gas or electricity) continue to be taken, even if it means that more than 40 per cent is deducted. This is to protect vulnerable claimants from being made homeless or having their fuel disconnected.</p><p> </p><p>The Universal Credit, Personal Independence Payment, Jobseeker’s Allowance and Employment and Support Allowance (Claims and Payments) Regulations 2013(S.I, 2013/380) and specifically Regulation 60 and Schedule 6, paragraph 4 explains how claimants are protected from excessive deductions. These regulations are available at <a href="http://www.legislation.gov.uk/uksi/2013/380/contents/made" target="_blank">http://www.legislation.gov.uk/uksi/2013/380/contents/made</a>.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 11:23:39 answering member 4014 label Biography information for Lord Sharma
tabling member	4662 label Biography information for Ruth George

1129679

registered interest
date	04/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 13 May to Question 249845 on Universal Credit, what proportion of universal credit claimants who had not fully repaid their advance as of 5 May 2019 had taken out that advance prior to 5 November 2017.
tabling member constituency	Birmingham, Selly Oak
tabling member printed	Steve McCabe
uin	259851
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>8.1% of UC advances which were paid before 5 November 2017, have not been fully repaid as at 5 June 2019, which is the latest position available.</p><p>Universal Credit new claim advances provide access to a payment for those in financial need, which can be accessed on the same day, until their first UC payment is due. Claimants can access up to 100% of the total expected monthly award, for which they can pay back over a period of up to 12 months. From October 2021, this maximum repayment period will be extended further to 16 months.</p><p>Notes:</p><p>1. This data has been sourced from internal management information and was not intended for public release. It should therefore not be compared to any other similar data subsequently released by the Department.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 14:08:16 answering member 4014 label Biography information for Lord Sharma
tabling member	298 label Biography information for Steve McCabe

1130121

registered interest
date	05/06/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 April 2019 to Question 240478, if he will itemise each step referred to in that Answer.
tabling member constituency	Birmingham, Selly Oak
tabling member printed	Steve McCabe
uin	260538
answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>The Department has taken a number of steps to ensure that advances meet the needs of claimants and that the recovery arrangements are personalised and reasonable.</p><p> </p><p>Affordability is managed by ensuring the recovery rate for these advances will not be more than the equivalent of 40 per cent of the claimant’s standard allowance. The claimant is given the choice over the repayment period and it is explained to them exactly how much will be deducted each month depending on the option they choose. If the claimant is making the advance application online, these options are clearly displayed on screen for them to choose from.</p><p> </p><p>If during the recovery of an advance the claimant experiences an unforeseen expense that would cause them or their family genuine hardship if they were required to continue to repay the advance, then they can be offered a deferral period of the repayment of the advance of up to 3 months for a new claim, benefit transfer or change of circumstance advance and up to 6 months for a budgeting advance.</p><p> </p><p>The Department has also announced that from October 2019 the maximum rate of deductions from a claimant’s standard allowance will be reduced from 40 per cent to 30 per cent and from October 2021 we will be increasing the recovery period for advances from 12 to 16 months, further supporting those in financial need. This is in addition to having previously increasing the amount a claimant could receive as an advance payment from 50 per cent to 100 per cent of their indicative award.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 10/06/2019 12:43:28 answering member 4014 label Biography information for Lord Sharma
tabling member	298 label Biography information for Steve McCabe