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1127306
star this property registered interest false remove filter
star this property date less than 2019-05-17more like thismore than 2019-05-17
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Insurance Companies more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps he has taken to make sure that adequate interim payments to third parties are made promptly by insurance companies after those companies have accepted liability. more like this
star this property tabling member constituency Orpington more like this
star this property tabling member printed
Joseph Johnson more like this
star this property uin 255668 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove filter
star this property answer text <p>The FCA is an independent body responsible for regulating and supervising the financial services industry. It sets the conduct standards required of insurance firms in relation to their business.</p><p> </p><p>The FCA’s rules require insurers to handle claims fairly and promptly; provide reasonable guidance to help a policyholder make a claim, and appropriate information on its progress; not reject a claim unreasonably; and settle claims promptly once settlement terms are agreed. It is important that insurers treat customers fairly and the Government supports the FCA in carrying out its responsibilities.</p> more like this
star this property answering member constituency Salisbury more like this
unstar this property answering member printed John Glen more like this
star this property grouped question UIN
255669 more like this
255670 more like this
star this property question first answered
less than 2019-05-21T14:42:59.817Zmore like thismore than 2019-05-21T14:42:59.817Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
4039
unstar this property label Biography information for Joseph Johnson more like this
1127307
star this property registered interest false remove filter
star this property date less than 2019-05-17more like thismore than 2019-05-17
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Insurance Companies more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps he is taking to stop insurance companies delaying interim payments to third parties to take advantage of potential changes to the Ogden discount rate. more like this
star this property tabling member constituency Orpington more like this
star this property tabling member printed
Joseph Johnson more like this
star this property uin 255669 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove filter
star this property answer text <p>The FCA is an independent body responsible for regulating and supervising the financial services industry. It sets the conduct standards required of insurance firms in relation to their business.</p><p> </p><p>The FCA’s rules require insurers to handle claims fairly and promptly; provide reasonable guidance to help a policyholder make a claim, and appropriate information on its progress; not reject a claim unreasonably; and settle claims promptly once settlement terms are agreed. It is important that insurers treat customers fairly and the Government supports the FCA in carrying out its responsibilities.</p> more like this
star this property answering member constituency Salisbury more like this
unstar this property answering member printed John Glen more like this
star this property grouped question UIN
255668 more like this
255670 more like this
star this property question first answered
less than 2019-05-21T14:42:59.87Zmore like thismore than 2019-05-21T14:42:59.87Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
4039
unstar this property label Biography information for Joseph Johnson more like this
1127308
star this property registered interest false remove filter
star this property date less than 2019-05-17more like thismore than 2019-05-17
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Insurance Companies more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, if he will make it his policy to introduce a legally binding code of conduct for insurance companies to protect (a) defendants and (b) claimants from the start of a third party claim to the final settlement. more like this
star this property tabling member constituency Orpington more like this
star this property tabling member printed
Joseph Johnson more like this
star this property uin 255670 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove filter
star this property answer text <p>The FCA is an independent body responsible for regulating and supervising the financial services industry. It sets the conduct standards required of insurance firms in relation to their business.</p><p> </p><p>The FCA’s rules require insurers to handle claims fairly and promptly; provide reasonable guidance to help a policyholder make a claim, and appropriate information on its progress; not reject a claim unreasonably; and settle claims promptly once settlement terms are agreed. It is important that insurers treat customers fairly and the Government supports the FCA in carrying out its responsibilities.</p> more like this
star this property answering member constituency Salisbury more like this
unstar this property answering member printed John Glen more like this
star this property grouped question UIN
255668 more like this
255669 more like this
star this property question first answered
less than 2019-05-21T14:42:59.907Zmore like thismore than 2019-05-21T14:42:59.907Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
4039
unstar this property label Biography information for Joseph Johnson more like this
1126245
star this property registered interest false remove filter
star this property date less than 2019-05-13more like thismore than 2019-05-13
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Financial Conduct Authority: Correspondence more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what proportion of (a) email or web form or webchat and (b) letter correspondence from (i) firms and (ii) consumers the Financial Conduct Authority provides a substantive response to within two working days of receipt; and how many such substantive responses in total there were in each of the last five years. more like this
star this property tabling member constituency Delyn more like this
star this property tabling member printed
David Hanson more like this
star this property uin 253514 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove filter
star this property answer text <p>This is a matter for the Financial Conduct Authority (FCA), which is operationally independent from Government. The question has been passed on to the FCA. The FCA will reply directly to the right honourable member by letter. A copy of the letter will be placed in the Library of the House.</p> more like this
star this property answering member constituency Salisbury more like this
unstar this property answering member printed John Glen more like this
star this property question first answered
less than 2019-05-21T14:45:08.4Zmore like thismore than 2019-05-21T14:45:08.4Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
533
unstar this property label Biography information for David Hanson more like this