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1126234

	registered interest
	date	13/05/2019
	answering body	Department for Environment, Food and Rural Affairs
	answering dept id	13
	answering dept short name	Environment, Food and Rural Affairs
	answering dept sort name	Environment, Food and Rural Affairs
	hansard heading	Water Supply: Competition
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Environment, Food and Rural Affairs, how many commercial enterprises have chosen a water supplier that was not the regional monopoly supplier in each of the last two years.
	tabling member constituency	Southampton, Itchen
	tabling member printed	Royston Smith
	uin	253655
	answer	answer is ministerial correction date of answer 17/05/2019 answer text <p>According to Market Operator Services Limited, the market operator for the retail market in England, of the approximate 2.8 million supply points in the market, a total of 221,775 supply points have switched water supplier since market opening in April 2017.</p><p> </p><p>Of these, 219,731 (99% of the total) switched to a retailer that did not have a dominant share of supply points, measured as not having more than 80% of regional supply points.</p> answering member constituency Suffolk Coastal answering member printed Dr Thérèse Coffey question first answered 17/05/2019 11:57:20 answering member 4098 label Biography information for Dr Thérèse Coffey
	tabling member	4478 label Biography information for Royston Smith

1126252

	registered interest
	date	13/05/2019
	answering body	Department for Environment, Food and Rural Affairs
	answering dept id	13
	answering dept short name	Environment, Food and Rural Affairs
	answering dept sort name	Environment, Food and Rural Affairs
	hansard heading	Water Supply: Competition
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Environment, Food and Rural Affairs, what (a) new services and (b) innovations have been introduced to the water market as a result of competition between water suppliers.
	tabling member constituency	Southampton, Itchen
	tabling member printed	Royston Smith
	uin	253656
	answer	answer is ministerial correction date of answer 17/05/2019 answer text <p>New services introduced to the water market include, but are not limited to:</p><p> </p><ul><li><p>consolidated billing;</p></li><li><p>billing and metering services;</p></li><li><p>enhanced customer services;</p></li><li><p>multi-utility offerings;</p></li><li><p>water efficiency services; and</p></li><li><p>other consultancy services.</p></li></ul><p> </p><p>Innovations introduced include the emerging new business model of ‘self-supply’, where five business customers have become self-supply retailers, meaning they procure water services directly from wholesalers and provide their own retail services. Benefits for these customers include financial savings, better oversight of their own usage, and influence over industry developments through participation in market governance.</p><p> </p><p>Ofwat’s report on the first year of the market, Open for business, contains further detail: <a href="https://www.ofwat.gov.uk/wp-content/uploads/2018/07/State-of-the-market-report-2017-18-FINAL.pdf" target="_blank">https://www.ofwat.gov.uk/wp-content/uploads/2018/07/State-of-the-market-report-2017-18-FINAL.pdf</a>.</p> answering member constituency Suffolk Coastal answering member printed Dr Thérèse Coffey question first answered 17/05/2019 11:59:08 answering member 4098 label Biography information for Dr Thérèse Coffey
	tabling member	4478 label Biography information for Royston Smith