Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label
tabling member	label

Search

1019338

	registered interest
	date	03/12/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Department for Work and Pensions: Email
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether claimants are given the option of receiving all correspondence from her Department via email if they have provided their email address.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	198187
	answer	answer is ministerial correction date of answer 10/12/2018 answer text <p>Claimants who have a valid reasonable adjustment in place are permitted to receive correspondence from the Department by email should they request it. Claimants who do not have a reasonable adjustment in place are not permitted to receive correspondence from the Department by email as email is not classed as secure and there is an increased risk of data loss which could have a negative impact on both the individual and the Department.</p><p><strong> </strong></p><p>Email must be used as a reasonable adjustment where it is requested by an individual disabled citizen who finds it difficult or impossible to communicate via other channels. Requesting communications via email must be for a valid reason which relates to the individual’s disability. Once email as a reasonable adjustment has been agreed the customer will be advised of the risks of data travelling over the unsecure network and being seen by 3<sup>rd</sup> parties via the confirmation email ‘disclaimer’ they receive.</p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 10/12/2018 14:21:23 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	478 label Biography information for Lord Field of Birkenhead

1020006

	registered interest
	date	04/12/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much child support arrears are concerned in (a) Motherwell and Wishaw, (b) North Lanarkshire Westminster Parliamentary constituencies, and (c) Scotland, under the Child Support (Miscellaneous Amendments) Regulations 2018.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	198884
	answer	answer is ministerial correction date of answer 10/12/2018 answer text <p>As of June 2018 (most recent published regional data, rounded to nearest thousand), there were the following amounts of unpaid maintenance from Child Support Agency cases:</p><p> </p><p>(a) Motherwell and Wishaw parliamentary constituency - £4,034,000 of child support arrears</p><p> </p><p>(b) North Lanarkshire Local Authority - £17,366,000 of child support arrears</p><p> </p><p>(c) Scotland - £ 225,269,000 of child support arrears</p><p> </p><p>Figures for b and c are published in the regional tables of the Child Support Agency Quarterly Summary of Statistics <a href="https://www.gov.uk/government/statistics/child-support-agency-quarterly-summary-of-statistics-june-2018" target="_blank">https://www.gov.uk/government/statistics/child-support-agency-quarterly-summary-of-statistics-june-2018</a></p><p> </p><p>These amounts include all Child Support Agency cases with arrears. This includes cases where recent payments have been made and those where there has been no payment made within the last 3 months. The vast majority of these cases have received no recent payment, and it is only these cases that will be addressed under the Child Support (Miscellaneous Amendments) Regulations 2018.</p><p> </p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 10/12/2018 10:21:05 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4440 label Biography information for Marion Fellows

1020013

	registered interest
	date	04/12/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Department for Work and Pensions: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether her Department has contracts with external companies to provide call centre staff to advise social security claimants who contact DWP helplines.
	tabling member constituency	Wirral West
	tabling member printed	Margaret Greenwood
	uin	198860
	answer	answer is ministerial correction date of answer 10/12/2018 answer text <p>The department has several contracts with external companies to answer calls from social security claimants across a range of DWP helplines.</p><p> </p><p>Details as follows:</p><p> </p><table><tbody><tr><td><p><strong>Supplier</strong></p></td><td><p><strong>Contract</strong></p></td><td><p><strong>Brief Description</strong></p></td><td><p> </p></td></tr><tr><td><p>Serco</p></td><td><p>PIP</p></td><td><p>For customers wishing to make a claim for PIP</p></td><td><p> </p></td></tr><tr><td rowspan="4"><p> </p></td><td><p>UC</p></td><td><p>For customers requiring an appointment for their UC claim</p></td><td><p> </p></td></tr><tr><td><p>Warm Home Discount</p></td><td><p>For Pension Credit customers requiring help with fuel bills</p></td><td><p> </p></td></tr><tr><td><p>Package B</p></td><td><p><ul><li>Carers Allowance – for customers wanting a claim pack</li><li>DLA/AA – for customers wanting a claim pack</li><li>National Benefit Fraud Helpline – taking details from citizens wanting to report suspected fraud activity</li><li>NINO appointments - making an appointment for NINO applicants</li><li>Jobcentre Enquiry Line – for customers wishing to contact a Jobcentre</li></ul></p></td><td><p> </p></td></tr><tr><td><p>Support for Mortgage Interest</p></td><td><p>For customers requiring an Informed Discussion about help with mortgage interest</p></td><td><p> </p></td></tr><tr><td><p>G4S</p></td><td rowspan="2"><p>CMG Options</p></td><td rowspan="2"><p>For separating parents requiring advice about maintenance options</p></td><td><p> </p></td></tr><tr><td rowspan="2"><p> </p></td></tr><tr><td><p>Package A</p></td><td><p><ul><li>Pension Credit claims – for customers wishing to claim Pension Credit</li><li>Pension Credit Enquiries – for customers enquiring about their Pension Credit claim</li><li>State Pension Enquiries – for customers enquiring about their State Pension claim</li><li>Winter Fuel Enquiry Line – for customers enquiring about Winter Fuel payments</li><li>Jobseekers Allowance (JSA) New Claims – for customers wishing to claim JSA</li><li>Jobseekers Allowance Online (JSAOL) – appointment booking for customers applying for JSA online</li></ul></p></td><td><p> </p></td></tr><tr><td><p>Teleperformance</p></td><td><p>Pension Wise</p></td><td><p>First point of contact for customers requiring a Pension Wise appointment</p></td><td><p> </p></td></tr></tbody></table><p> </p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 10/12/2018 14:24:01 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4400 label Biography information for Margaret Greenwood

1020306

	registered interest
	date	05/12/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent assessment she has made of the effect of the introduction of universal credit on the level of claimants’ rent arrears in the (a) private rented and (b) social rented sector.
	tabling member constituency	Slough
	tabling member printed	Mr Tanmanjeet Singh Dhesi
	uin	199472
	answer	answer is ministerial correction date of answer 10/12/2018 answer text <p>I refer the hon Member to the reply to Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&amp;max=20&amp;questiontype=AllQuestions&amp;house=commons%2clords&amp;uin=181577" target="_blank">181577</a> on 29 October.</p><p><strong> </strong></p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 10/12/2018 11:48:21 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4638 label Biography information for Mr Tanmanjeet Singh Dhesi