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1019338
star this property registered interest false more like this
star this property date less than 2018-12-03more like thismore than 2018-12-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Email more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether claimants are given the option of receiving all correspondence from her Department via email if they have provided their email address. more like this
star this property tabling member constituency Birkenhead more like this
star this property tabling member printed
Frank Field more like this
star this property uin 198187 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer remove filter
star this property answer text <p>Claimants who have a valid reasonable adjustment in place are permitted to receive correspondence from the Department by email should they request it. Claimants who do not have a reasonable adjustment in place are not permitted to receive correspondence from the Department by email as email is not classed as secure and there is an increased risk of data loss which could have a negative impact on both the individual and the Department.</p><p><strong> </strong></p><p>Email must be used as a reasonable adjustment where it is requested by an individual disabled citizen who finds it difficult or impossible to communicate via other channels. Requesting communications via email must be for a valid reason which relates to the individual’s disability. Once email as a reasonable adjustment has been agreed the customer will be advised of the risks of data travelling over the unsecure network and being seen by 3<sup>rd</sup> parties via the confirmation email ‘disclaimer’ they receive.</p><p> </p>
star this property answering member constituency North Swindon more like this
star this property answering member printed Justin Tomlinson more like this
star this property question first answered
remove filter
star this property answering member
4105
star this property label Biography information for Justin Tomlinson more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this