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1010262

	registered interest
	date	19/11/2018
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Cabinet Office: Social Media
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Minister for the Cabinet Office, how much has been spent from the public purse on promoting social media posts relating to the UK leaving the EU on (a) the @10DowningStreet Twitter account and (b) other online platforms for which her office is responsible in the last three months; and if she will place details of the content of those posts in the Library.
	tabling member constituency	Oxford West and Abingdon
	tabling member printed	Layla Moran
	uin	192871
	answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>Over the last three months (20 August - 20 November), the Prime Minister’s Office has spent the following on paid social media posts related to the UK’s exit from the EU:</p><p> </p><p>Total spend 20 August - 20 November: £52,509.84</p><p> </p><p>This spend covers content outlining the UK’s future economic partnership with the EU and the withdrawal agreement between the UK and the EU.</p><p> </p><p>Total annual government communications spend is circa £300m. This activity represents 0.017% of total spend for the year.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 04/12/2018 14:46:21 answering member 1609 label Biography information for Chloe Smith
	tabling member	4656 label Biography information for Layla Moran

1010212

	registered interest
	date	19/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) longest and (c) average waiting times for calls to each of her Department's benefit telephone lines were in each of the last 18 months for which data are available.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	192734
	answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>The table below provides the average waiting times for the benefit telephone lines for comparison with PQ<a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-05-08/141701/" target="_blank">141701</a>.</p><p> </p><p>The information is for the most recent 18 month period in which data is available for, May 2017 to October 2018.</p><p> </p><p>We are aware of a potential issue, which is being investigated, whereby a call could be terminated by a customer but potentially remain in the system and continue to be recorded as a ‘live call’. This issue produces statistical anomalies which impact on the reliability of the data available.</p><p> </p><p>Average Speed of Answer</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Last 18 Months</p></td><td><p>October 2018</p></td></tr><tr><td><p>National DLA Adult</p></td><td><p>00:03:26</p></td><td><p>00:04:51</p></td></tr><tr><td><p>Employment and Support Allowance Enquiry</p></td><td><p>00:15:19</p></td><td><p>00:11:30</p></td></tr><tr><td><p>Jobseekers Allowance Enquiry English</p></td><td><p>00:08:51</p></td><td><p>00:03:43</p></td></tr><tr><td><p>Income Support Enquiry</p></td><td><p>00:08:38</p></td><td><p>00:11:07</p></td></tr><tr><td><p>Jobcentre Enquiry Line</p></td><td><p>00:06:05</p></td><td><p>00:04:48</p></td></tr><tr><td><p>Personal Independence Payment</p></td><td><p>00:05:31</p></td><td><p>00:06:46</p></td></tr><tr><td><p>Universal Credit Live Service</p></td><td><p>00:09:17</p></td><td><p>00:16:26</p></td></tr><tr><td><p>Universal Credit Full Service</p></td><td><p>00:05:01</p></td><td><p>00:03:58</p></td></tr></tbody></table><p> </p><p>The information requested regarding the shortest and longest wait time could only be provided at disproportionate cost.</p><p> </p><p>Please Note:</p><p> </p><p>Data Source: BT - OPMIS and Historical Management Information (GI2 – HMI)</p><p>The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 04/12/2018 16:33:04 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	478 label Biography information for Lord Field of Birkenhead

896458

	registered interest
	date	02/05/2018
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Home Office: Disclosure of Information
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many non-disclosure agreements his Department has signed with employees in each of the last five years for which figures are available.
	tabling member constituency	Ellesmere Port and Neston
	tabling member printed	Justin Madders
	uin	140805
	answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>This information is not held centrally and could only be obtained at disproportionate cost. A search of personnel records is required to retrieve this information.</p> answering member constituency Louth and Horncastle answering member printed Victoria Atkins question first answered 04/12/2018 16:23:12 answering member 4399 label Biography information for Victoria Atkins
	tabling member	4418 label Biography information for Justin Madders

1002220

	registered interest
	date	05/11/2018
	answering body	The Senior Deputy Speaker
	answering dept id	204
	answering dept short name
	answering dept sort name	Senior Deputy Speaker (HoL)
	hansard heading	Parliamentary Estate: Repairs and Maintenance
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask the Senior Deputy Speaker what is the estimated cost to the House of (1) restoration, (2) repair, and (3) fire protection work underway in (a) the Palace of Westminster, (b) Fielden House, and (c) Millbank House.
	tabling member printed	Lord Foulkes of Cumnock
	uin	HL11241
	answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>‘Restoration’ has been taken to include work currently underway on the Estate to restore or conserve areas of the historic building fabric, including but not limited to the restoration work in Westminster Hall and the Encaustic Tile project. It does not include the estimated costs of the Restoration and Renewal Programme. ‘Repair’ includes project works underway on the estate but does not include general day to day maintenance. Fire protection work costs are based on the Fire Life Safety Works Programme.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Palace of Westminster</p></td><td><p>Millbank House</p></td><td><p>Fielden House</p></td></tr><tr><td><p>Restoration</p></td><td><p>External Courtyards Conservation work (Phase 1) current approved cost: £20.2m; Westminster Hall current approved cost: £12.1m (subject to review); Elizabeth Tower current approved cost: £61.1m (subject to review); Cast Iron Roofs current approved cost: £84.4m; Encaustic Tiles current approved cost: £14.3m.</p></td><td><p>There is no restoration work currently underway.</p></td><td><p>There is no restoration work currently underway.</p></td></tr><tr><td><p>Repair</p></td><td><p>Works to the Palace in 2017/18 totalled £2m; works in 2018/19 are forecast to cost £2.8m.</p></td><td><p>Works to 5 Great College Street and its integration into Millbank House total £42.9m.</p></td><td><p>Planning is underway for the refurbishment of Fielden House. Surveying work is expected to commence in December 2018. The surveying working is required to finalise the business case. Until it is finalised it is not possible to provide an estimate.</p></td></tr><tr><td><p>Fire Protection</p></td><td><p>The approved business cases forecast expenditure of £90m for fire safety work underway in the Palace of Westminster. The forecast expenditure of a project within the Fire Safety programme is currently being revised.</p></td><td><p>The cost of fire protection in the Great College Street area of Millbank House has been integrated into the project itself and therefore is included in the repair figure above. The cost of Fire Protection in 1&amp;2 Millbank is currently forecast at £1.6m excluding risk and optimism bias (OB) and £2.1m including risk and OB.</p></td><td><p>The cost of making Fielden House Fire Life Safety compliant will form part of the refurbishment project. Therefore, it is not possible currently to confirm how much it will cost.</p></td></tr></tbody></table> answering member printed Lord McFall of Alcluith question first answered 04/12/2018 13:10:58 answering member 4148 label Biography information for Lord McFall of Alcluith
	tabling member	579 label Biography information for Lord Foulkes of Cumnock