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1006972

	registered interest
	date	14/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Pensions: Advisory Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many people have had (a) a telephone appointment, (b) a face to face appointment and (c) completed a digital journey with the Pension Wise guidance service in the 12 month period ending October 2018.
	tabling member constituency	Birmingham, Selly Oak
	tabling member printed	Steve McCabe
	uin	191266
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>In the 12 month period ending 31 October 2018, there were (a) 32,440 telephone appointments, (b) 78,961 face to face appointments and (c) 44,969 digital journey completions.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 20/11/2018 14:18:54 answering member 4142 label Biography information for Guy Opperman previous answer version 85865 answering member constituency Hexham answering member printed Guy Opperman answering member 4142 label Biography information for Guy Opperman
	tabling member	298 label Biography information for Steve McCabe

1006974

	registered interest
	date	14/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Pensions: Advisory Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what plans she has to encourage uptake of the Pension Wise guidance service.
	tabling member constituency	Birmingham, Selly Oak
	tabling member printed	Steve McCabe
	uin	191267
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>Take up of the Pension Wise guidance service is growing with more and more people having appointments. Between 2015/16 and 2017/18, take up of appointments more than doubled and continues to increase.</p><p> </p><p>Pension schemes and providers are required to signpost people to Pension Wise at key contact points. Pension providers are consistently cited by around half of the people who contact Pension Wise as the place they first heard of the service. The FCA have consulted on changes to these requirements with a view to increasing the take up of Pension Wise guidance.</p><p> </p><p>The Pension Wise marketing strategy across TV, Radio, web, Press and Video on Demand, as well as search engine optimisation, aims to get maximum reach amongst the target audience. This has proven to an effective way of both raising awareness of the service and driving take-up of appointments.</p><p> </p><p>Pension Wise is also working with employers nationally and locally to engage with their employees at their place of work. Pension Wise delivery partners also undertake local promotional activities, raising awareness of the service at local events.</p><p> </p><p>The Financial Guidance and Claims Act 2018 establishes a new Single Financial Guidance Body which will bring together the services currently provided by the Money Advice Service, The Pensions Advisory Service and Pension Wise. The new body will make it easier for people to access information and guidance to help them make effective financial decisions. This Act also set a framework for implementing a stronger final nudge towards Pension Wise at the point people seek to access their pension and we are engaging with providers to find the most effective approach.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 20/11/2018 14:56:11 answering member 4142 label Biography information for Guy Opperman
	tabling member	298 label Biography information for Steve McCabe

1006977

	registered interest
	date	14/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Pensions: Advisory Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to the Pension Wise guidance service, what information her Department holds on the (a) demographic characteristics of and (b) actions and decisions taken as a result of that guidance being sought by people who have completed a (i) telephone appointment, (ii) face-to-face appointment and (iii) digital journey with that service in the 12 month period ending October 2018.
	tabling member constituency	Birmingham, Selly Oak
	tabling member printed	Steve McCabe
	uin	191268
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>Information on demographic characteristics of Pension Wise Customers and actions and decisions taken as a result of the guidance are published in the Pension Wise Service Evaluation. The latest published report covers 2016/17 and can be found here:</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/653621/pension-wise-service-evaluation-full-year-findings.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/653621/pension-wise-service-evaluation-full-year-findings.pdf</a></p><p> </p><p>The demographic profiles of telephone and face-to-face customers are given and compared in Section 2: Customer profiles (pages 4-9). The steps and decisions taken by Pension Wise appointment customers are covered in Section 7: Steps taken and Section 8: Making a decision (pages 32-42).</p><p> </p><p>The Pension Wise Service Evaluation report for 2017/18 is forthcoming and will be similarly available on GOV.UK once published. The sampling for the annual Service Evaluation surveys is based around appointments delivered in the autumn of each year. As there are few seasonal differences in customer profiles, we would expect the data in the successive reports to reflect the profiles, experiences and outcomes of customers across the financial year that they relate to.</p><p> </p><p>The Service Evaluation for 2018/19, is currently in the field and publication of the report is expected to be in Autumn 2019.</p><p> </p><p>Customers completing the digital journey are not covered by the published research findings or the forthcoming report. We are looking to include this channel in the 2018/19 Pension Wise Service Evaluation survey sampling and reporting.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 20/11/2018 14:57:39 answering member 4142 label Biography information for Guy Opperman previous answer version 85872 answering member constituency Hexham answering member printed Guy Opperman answering member 4142 label Biography information for Guy Opperman
	tabling member	298 label Biography information for Steve McCabe

1005811

	registered interest
	date	12/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	State Retirement Pensions: Females
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many letters were sent notifying recipients of the change in the state pension age for women since 2010.
	tabling member constituency	Cardiff West
	tabling member printed	Kevin Brennan
	uin	190377
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>People can access the online ‘Check your State Pension’ service through GOV.UK to get a forecast of their State Pension. This includes information about their retirement date, how they may be able to improve the amount of State Pension they are entitled to, as well as providing a view of their National Insurance contribution record. Check Your State Pension service has provided more than ten million online estimates since its introduction in 2016.</p><p><strong> </strong></p><p>The following tables show the number of letters sent out to those people born between 6 April 1950 and 5 April 1960, affected by State Pension age increase in the 1995 and 2011 Pensions Acts. Letter volumes since 2010 can clearly be identified.</p><p>The volumes recorded in the second table have been rounded to the nearest 1000 and include mailings undertaken as part of a communications research project, and those sent to men who were also affected by the 2011 Act. It is not possible to provide the volumes sent to women only in relation to the 2011 Act, as we do not hold the information split by gender.</p><p> </p><p>Communication to those affected by the 1995 Act</p><p> </p><table><tbody><tr><td><p>Customer’s date of birth</p></td><td><p>Mailing Date</p></td><td><p>Number of letters sent</p></td></tr><tr><td><p>06/04/50 -05/07/50</p></td><td><p>April 2009</p></td><td><p>99,985</p></td></tr><tr><td><p>06/07/50 - 05/10/50</p></td><td><p>Jul 2009</p></td><td><p>96,356</p></td></tr><tr><td><p>06/10/50 - 05/04/51</p></td><td><p>Oct 2009</p></td><td><p>191,465</p></td></tr><tr><td><p>06/04/51- 05/10/51</p></td><td><p>Jan 2010</p></td><td><p>196,189</p></td></tr><tr><td><p>06/10/51 – 05/04/52</p></td><td><p>Apr 2010</p></td><td><p>188,515</p></td></tr><tr><td><p>06/04/52 – 05/10/52</p></td><td><p>Feb 2011</p></td><td><p>196,594</p></td></tr><tr><td><p>06/10/52 – 05/04/53</p></td><td><p>Mar 2011</p></td><td><p>191,665</p></td></tr></tbody></table><p> </p><p>Communication to those affected by the 2011 Act</p><p> </p><table><tbody><tr><td><p>Customer’s date of birth</p></td><td><p>Mailing Date</p></td><td><p>Number of letters sent</p></td></tr><tr><td><p>06/04/53 – 05/12/53</p></td><td><p>Jan 2012</p></td><td><p>275,000</p></td></tr><tr><td><p>06/12/53 – 05/10/54</p></td><td><p>Feb 2012</p></td><td><p>646, 000</p></td></tr><tr><td><p>06/10/54 – 05/04/55</p></td><td><p>Feb 2012</p></td><td><p>375, 000</p></td></tr><tr><td><p>06/04/55 – 05/04/60</p></td><td><p>Oct 2012 – Nov 2013</p></td><td><p>4,475,000</p></td></tr></tbody></table><p> </p><p>To clarify, mailings undertaken as part of the communications research project have been included in the above table.</p> answering member constituency Hexham answering member printed Guy Opperman grouped question UIN 190378 question first answered 20/11/2018 15:56:43 answering member 4142 label Biography information for Guy Opperman
	tabling member	1400 label Biography information for Kevin Brennan

1005812

	registered interest
	date	12/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	State Retirement Pensions: Females
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, on what date the first letters notifying recipients of the change in the state pension age for women were sent since 2010.
	tabling member constituency	Cardiff West
	tabling member printed	Kevin Brennan
	uin	190378
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>People can access the online ‘Check your State Pension’ service through GOV.UK to get a forecast of their State Pension. This includes information about their retirement date, how they may be able to improve the amount of State Pension they are entitled to, as well as providing a view of their National Insurance contribution record. Check Your State Pension service has provided more than ten million online estimates since its introduction in 2016.</p><p><strong> </strong></p><p>The following tables show the number of letters sent out to those people born between 6 April 1950 and 5 April 1960, affected by State Pension age increase in the 1995 and 2011 Pensions Acts. Letter volumes since 2010 can clearly be identified.</p><p>The volumes recorded in the second table have been rounded to the nearest 1000 and include mailings undertaken as part of a communications research project, and those sent to men who were also affected by the 2011 Act. It is not possible to provide the volumes sent to women only in relation to the 2011 Act, as we do not hold the information split by gender.</p><p> </p><p>Communication to those affected by the 1995 Act</p><p> </p><table><tbody><tr><td><p>Customer’s date of birth</p></td><td><p>Mailing Date</p></td><td><p>Number of letters sent</p></td></tr><tr><td><p>06/04/50 -05/07/50</p></td><td><p>April 2009</p></td><td><p>99,985</p></td></tr><tr><td><p>06/07/50 - 05/10/50</p></td><td><p>Jul 2009</p></td><td><p>96,356</p></td></tr><tr><td><p>06/10/50 - 05/04/51</p></td><td><p>Oct 2009</p></td><td><p>191,465</p></td></tr><tr><td><p>06/04/51- 05/10/51</p></td><td><p>Jan 2010</p></td><td><p>196,189</p></td></tr><tr><td><p>06/10/51 – 05/04/52</p></td><td><p>Apr 2010</p></td><td><p>188,515</p></td></tr><tr><td><p>06/04/52 – 05/10/52</p></td><td><p>Feb 2011</p></td><td><p>196,594</p></td></tr><tr><td><p>06/10/52 – 05/04/53</p></td><td><p>Mar 2011</p></td><td><p>191,665</p></td></tr></tbody></table><p> </p><p>Communication to those affected by the 2011 Act</p><p> </p><table><tbody><tr><td><p>Customer’s date of birth</p></td><td><p>Mailing Date</p></td><td><p>Number of letters sent</p></td></tr><tr><td><p>06/04/53 – 05/12/53</p></td><td><p>Jan 2012</p></td><td><p>275,000</p></td></tr><tr><td><p>06/12/53 – 05/10/54</p></td><td><p>Feb 2012</p></td><td><p>646, 000</p></td></tr><tr><td><p>06/10/54 – 05/04/55</p></td><td><p>Feb 2012</p></td><td><p>375, 000</p></td></tr><tr><td><p>06/04/55 – 05/04/60</p></td><td><p>Oct 2012 – Nov 2013</p></td><td><p>4,475,000</p></td></tr></tbody></table><p> </p><p>To clarify, mailings undertaken as part of the communications research project have been included in the above table.</p> answering member constituency Hexham answering member printed Guy Opperman grouped question UIN 190377 question first answered 20/11/2018 15:56:43 answering member 4142 label Biography information for Guy Opperman
	tabling member	1400 label Biography information for Kevin Brennan

1005786

	registered interest
	date	12/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disqualification
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if she will remove social security sanctions in circumstances where someone is (a) pregnant and (b) caring for a severely disabled person.
	tabling member constituency	Easington
	tabling member printed	Grahame Morris
	uin	190429
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>Claimants who are 11 weeks (or less) before their due date and claimants who have substantial and regular caring responsibilities (35 hours or more per week) for a severely disabled person are not subject to any work-related requirements that could result in a new sanction.</p><p> </p><p>Claimants who are more than 11 weeks before their baby is due, or who have less than 35 hours of caring responsibilities per week, will have their requirements tailored to their individual circumstances and what they can reasonably do.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/11/2018 15:21:18 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	3973 label Biography information for Grahame Morris

1005795

	registered interest
	date	12/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Business: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to help ensure that disabled people have fair and equal opportunities to become successful business leaders.
	tabling member constituency	East Kilbride, Strathaven and Lesmahagow
	tabling member printed	Dr Lisa Cameron
	uin	190489
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>The Government is committed to seeing a million more disabled people in work by 2027 and ensuring that disabled people have fair and equal opportunities to become successful business leaders. The latest figures (published Tuesday 13 Nov) show that disability employment has increased by 973,000 in the last five years.</p><p> </p><p>The Equality Act 2010 legally protects disabled people from discrimination in the workplace and in wider society. It replaced previous anti-discrimination laws with a single Act, making the law easier to understand and strengthening protection in some situations.</p><p> </p><p>We actively support disabled people to enter employment through initiatives like the Work and Health Programme, which is expected to support 220,000 disabled people over 5 years; and the Personal Support Package for those on ESA and Universal Credit equivalents.</p><p> </p><p>We also support new and existing disabled workers with Access to Work, which approved support for 27,730 disabled workers in 2017/18, an increase of 11% on 2016/17. The support Access to Work offers includes a discretionary grant of up to £57,200 pa, without which many disabled business leaders might not be able to achieve their employment goals.</p><p> </p><p>We engage with employers through Disability Confident. Over 9,500 employers are currently signed up to Disability Confident and that number grows weekly.</p><p> </p><p>We are integrating Access to Work communications into Disability Confident promotions so employers can easily understand how they can receive support with the costs of making workplace adjustments.</p><p> </p><p>Potential disabled entrepreneurs who are claiming benefits such as ESA or UC equivalents may receive specialist self-employment support through Work and Health Programme and Personal Support Package. The Work and Health Programme includes integrated access to specialist support networks at a local level. In addition, claimants who wish to start their own businesses and become entrepreneurs may be able to receive start up support through the New Enterprise Allowance (NEA). Around 1 in 4 people who start on the NEA have a self-declared disability.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 20/11/2018 15:21:20 answering member 4071 label Biography information for Sarah Newton
	tabling member	4412 label Biography information for Dr Lisa Cameron

1005836

	registered interest
	date	12/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Greater London
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many claims have been made for universal credit hardship payments in the (a) London borough of Lewisham and (b) Lewisham Deptford constituency.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	190509
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>The information requested is not readily available and could only be provided at disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/11/2018 15:43:02 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4491 label Biography information for Vicky Foxcroft

1007890

	registered interest
	date	15/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Medical Examinations
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether her Department has plans to require people who request an extension to their deadline day as part of the process of managed migration on the grounds of ill health to provide medical evidence in support of that claim.
	tabling member constituency	Newcastle upon Tyne Central
	tabling member printed	Chi Onwurah
	uin	191918
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>This is one of the areas of detailed design where we will be looking to work collaboratively with external organisations, which will allow DWP to develop the detailed design drawing on the collective experience, evidence and insight of organisations who also actively support our claimants.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/11/2018 15:31:28 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4124 label Biography information for Chi Onwurah

1006898

	registered interest
	date	14/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Fraud
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to tackle benefit fraud.
	tabling member constituency	Upper Bann
	tabling member printed	David Simpson
	uin	191358
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>The Department for Work and Pensions (DWP) is committed to reducing benefit fraud across all benefits administered by or on behalf DWP.</p><p> </p><p>DWP’s key focus is on preventing potential benefit fraud before it occurs. Internal and external data matches are increasingly helping inform benefit payments and alerting staff to check for any undeclared changes in people’s circumstances.</p><p>The Department’s Risk and Intelligence Service uses data and analytics to identify fraud and uses that information to direct investigations. The Department is investing significantly in this area, which will enhance its future risk assessment capability.</p><p>DWP takes effective action against people who commit benefit fraud. This includes the use of tough financial penalties referred to as administrative penalties and where appropriate prosecution. DWP convicted nearly 5,000 people of benefit fraud last year alone, as well as issuing over 5,500 Administrative Penalties.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 20/11/2018 13:58:37 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	1597 label Biography information for David Simpson