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answer › date of answer	2017-12-14
max date	2018-03-05
question text	To ask the Secretary of State for Work and Pensions, whether the providers for ESA assessments have met their minimum contractual performance standards at any point since the beginning of their contract.

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

804513

registered interest

date

11/12/2017

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

Employment and Support Allowance

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, whether the providers for ESA assessments have met their minimum contractual performance standards at any point since the beginning of their contract.

tabling member constituency

Airdrie and Shotts

tabling member printed

Neil Gray

uin

118715

answer

is ministerial correction

date of answer

14/12/2017

answer text

<p>Work Capability Assessments are delivered through the Health and Disability Assessment Services contract delivered by the Centre for Health and Disability Assessments (CHDA). The requirements set out in the contract are demanding and CHDA are expected to deliver to high standards across all areas of the contract, including volumes, quality and customer satisfaction. Contractual targets and provider performance is formally reviewed monthly and actions put in place to improve on any under achievement. Since the beginning of the contract CHDA have consistently met or exceeded some of these measures each month and have never failed to meet all of them at any one point in time.</p>

answering member constituency

Truro and Falmouth

answering member printed

Sarah Newton

question first answered

14/12/2017 13:14:03

answering member

4071

	label	Biography information for Sarah Newton

tabling member

4365

	label	Biography information for Neil Gray