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<p>The Real Time Information (RTI) system ensures that we get Universal Credit claims
right by providing us with accurate and timely details of earnings and occupational
pension payments from Her Majesty’s Revenue and Customs’. The HMRC database holding
the PAYE data reported in real time (RTI) receives the data from employers, holds
it and passes on relevant data for Universal Credit claimants to DWP.</p><p> </p><p>The
system is working well with over 99% of individual employment records now being reported
in real time. We don’t collect data on the number of claims affected by errors resulting
from the real-time information system. However, only a small proportion of the 1%
of remaining cases are referred to HMRC to clarify those earnings with the employer</p><p>
</p><p>DWP work closely with HMRC to investigate any risks associated with RTI data,
and jointly deal with disputes arising when claimants query their reported earnings.
As DWP receives copies of the data submitted by employers the risk of data corruption
within HMRC is regarded as minimal. However, DWP and HMRC continually monitor the
data and no significant problems have been identified.</p><p> </p><p>A number of processes
are in place to deal with inaccurate data from employers. DWP and HMRC analysts monitor
the RTI data received, looking for trends, patterns and causes. Both Departments then
work together with employers and partners such as software developers and payroll
bureaux to improve the quality of the data. This work supplements the BACS payment
validation process.</p>
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