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answer › question first answered	2014-12-17T10:24:39.21Z
answer › date of answer	2014-12-17
max date	2019-04-02
answer › answering member printed	Jo Swinson

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

170086

registered interest

date

12/12/2014

answering body

Department for Business, Innovation and Skills

answering dept id

answering dept short name

Business, Innovation and Skills

answering dept sort name

Business, Innovation and Skills

hansard heading

Consumers: Protection

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Business, Innovation and Skills, what representations he has received from (a) consumer organisations and (b) individuals on the effectiveness of Trustmark and NAPIT in protecting consumers from rogue traders.

tabling member constituency

Ogmore

tabling member printed

Huw Irranca-Davies

uin

218544

answer

is ministerial correction

date of answer

17/12/2014

answer text

TrustMark (2005) Ltd (TrustMark) operate the TrustMark Scheme. TrustMark aims to marginalise unscrupulous traders by identifying to consumers traders who have been inspected for both trade competence and good trading practice. The Department for Business, Innovation and Skills (BIS) receives a small volume of correspondence from individuals each year relating to TrustMark. These communications are passed to the TrustMark Board to investigate the actions of their Scheme Operators which would include NAPIT should the case arise. The Department does not hold records of communications about specific Scheme Operators as these are audited and monitored by TrustMark and not BIS. In 2011 a consumer body provided views about the scheme to the Department; those views were fed into a review of the scheme which the TrustMark Board undertook in 2013.

answering member constituency

East Dunbartonshire

answering member printed

Jo Swinson

question first answered

17/12/2014 10:24:39

answering member

1513

	label	Biography information for Jo Swinson

tabling member

1476

	label	Biography information for Huw Irranca-Davies