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max ddp modified	2019-03-20T17:25:24.025Z
min date	2019-02-19
title	House of Commons Tabled Parliamentary Question 2017/19 230889

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1086654

human indexable

published

registered interest

answer date

14/03/2019

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11/03/2019

date tabled

11/03/2019

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11/03/2019 23:17:50

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Department for Business, Energy and Industrial Strategy

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Tabled

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201

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Business, Energy and Industrial Strategy

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Business, Energy and Industrial Strategy

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13/03/2019 13:55:08
15/03/2019 12:34:10

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ACAS: Languages

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230889

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25259

	pref label	House of Commons

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15/03/2019 12:02:03

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To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department has plans to make (a) the Advisory, Conciliation and Arbitration Service and (b) other services more accessible for non-English speaking workers.

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2017/19

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Nottingham North

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Alex Norris

title

House of Commons Tabled Parliamentary Question 2017/19 230889

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WrittenParliamentaryQuestion

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230889

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	answer text	<p>Acas has a contractual relationship with ‘The Big Word’ to provide translation services. This commenced in July 2017 following the end of a contract with a previous provider. Acas are contacted by customers who require a translation service approximately 536 times per month, and the majority of these contacts are customers phoning their employment law Helpline for advice. Acas are supplied by ‘The Big Word’ with translators which cover many languages with Polish being the most popular, though they have used translators who are able to speak less common languages such as Turkmen.</p><p>The Employment Agency Standards Inspectorate, based in BEIS, provides support direct to agency workers and also offers translation facilities through ‘the Big Word’.</p>

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4641

	label	Biography information for Alex Norris

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25259

	pref label	House of Commons

tabling member

4641

	label	Biography information for Alex Norris