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answer › date of answer	2015-07-30
title	House of Lords Tabled Parliamentary Question 2015/16 HL1653

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391297

human indexable

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03/08/2015

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20/07/2015

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20/07/2015

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21/07/2015 00:01:00

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07/09/2015 22:57:52

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HM Treasury

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Government Departments: Telephone Services

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HL1653

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25277

	pref label	House of Lords

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30/07/2015 13:33:52

question text

To ask Her Majesty’s Government, further to the Written Answer by Lord O’Neill of Gatley on 9 July (HL898), what training in communication skills is provided for the officials in (1) HM Revenue and Customs, (2) the Home Office, (3) the Ministry of Justice, (4) the Department for Work and Pensions, and (5) the Department for Business, Innovation and Skills, who are responsible for helping members of the public who telephone with complaints or requests for information.

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2015/16

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tabling member printed

Lord Quirk

title

House of Lords Tabled Parliamentary Question 2015/16 HL1653

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WrittenParliamentaryQuestion

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HL1653

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written parliamentary question type

Ordinary

answer

answer

	is ministerial correction
	date of answer	30/07/2015

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3254

	label	Biography information for Lord Quirk

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25277

	pref label	House of Lords

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3254

	label	Biography information for Lord Quirk