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answer text |
<p>Jobcentres do not refer claimants to food banks or issue food bank vouchers. The
Department has long-standing guidance in place which allows staff to signpost customers
in writing to a food bank where they have asked for details, and if all sources of
statutory support have been exhausted. Jobcentre Plus staff are not required to keep
records of the number of benefit claimants signposted to food banks in their local
area, and we have no current plans to develop official national statistics on food
bank use.</p>
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