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1566019

	registered interest
	date	11/01/2023
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Cost of Living Payments
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if he will consider the potential merits of providing support with essential living costs for people who have no recourse to public funds; and if he will make a statement.
	tabling member constituency	Tewkesbury
	tabling member printed	Mr Laurence Robertson
	uin	120842
	answer	answer is ministerial correction date of answer 16/01/2023 answer text <p>I refer the hon. Member to the answer given to PQ<a href="https://questions-statements.parliament.uk/written-questions/detail/2022-06-29/27675" target="_blank">27675</a>.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 16/01/2023 16:47:14 answering member 4513 label Biography information for Mims Davies
	tabling member	253 label Biography information for Mr Laurence Robertson

1146134

	registered interest
	date	25/09/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent estimate she has made of the average time taken by the Independent Case Examiner to review cases submitted by claimants; and if she will make a statement.
	tabling member constituency	Tewkesbury
	tabling member printed	Mr Laurence Robertson
	uin	290623
	answer	answer is ministerial correction date of answer 30/09/2019 answer text <p>When the Independent Case Examiner’s Office accepts a complaint for examination; they will initially try resolve it in discussion with the complainant and the relevant business area. If it’s not possible to resolve the complaint, the evidence will be requested and the case will await allocation to an Investigation Case Manager. Cases are dealt with by dedicated teams and are usually brought into investigation in strict date order. Following an examination of the evidence, it may be possible to settle the complaint, if agreement can be reached on actions that satisfy the complainant. If the complaint can’t be settled, the Independent Case Examiner will issue a report detailing findings and any recommendations for redress.</p><p> </p><p>Details of the average time taken to clear complaints accepted for examination by the Independent Case Examiner’s Office, in the current reporting year (April to August 2019), are detailed below:</p><p> </p><table><tbody><tr><td><p><strong>Type of case clearance </strong></p></td><td><p><strong>Average clearance time in weeks </strong> <strong>(from acceptance to case closure)</strong></p></td></tr><tr><td><p>Resolution</p></td><td><p>6 weeks</p></td></tr><tr><td><p>Settlement</p></td><td><p>52 weeks</p></td></tr><tr><td><p>ICE Report</p></td><td><p>88 weeks</p></td></tr><tr><td><p>All cases</p></td><td><p>68 weeks</p></td></tr></tbody></table><p> </p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 30/09/2019 15:07:49 answering member 4513 label Biography information for Mims Davies
	tabling member	253 label Biography information for Mr Laurence Robertson

1145087

	registered interest
	date	05/09/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent assessment she has made of the average time taken by the Independent Case Examiner to review cases submitted by claimants; and if she will make a statement.
	tabling member constituency	Tewkesbury
	tabling member printed	Mr Laurence Robertson
	uin	287450
	answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency Eastleigh answering member printed Mims Davies question first answered 09/09/2019 16:10:04 answering member 4513 label Biography information for Mims Davies
	tabling member	253 label Biography information for Mr Laurence Robertson