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65810

	registered interest
	date	03/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to the letter of 6 March 2014 from the Minister for Disabled People to Macmillan Cancer Support, for what reason his Department does not consider data on clearance times of personal independence payment normal and special rules claims to be robust enough to be included in the published quarterly statistics.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	203902
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>Releasing information on clearance times at this stage would give an incorrect representation of the process since the system has not yet reached maturity.</p><p>Professional statisticians determine when a series meets the criteria for publication as official statistics. That stage has not yet in their judgement been reached for this information.</p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 14:38:58 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	4122 label Biography information for Alex Cunningham

91664

	registered interest
	date	11/09/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to the letter dated 15 July 2014 from the then Minister of State for Disabled People to the hon. Member for Stockton North, ref. POS(5) 10214/92, if the Minister of State for Disabled People will uphold his predecessor's personal commitment to ensuring that personal independence payment claims for people who are terminally ill will be assessed within seven days where possible; and what the timeframe is for achieving this target.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	209152
	answer	answer is ministerial correction date of answer 13/10/2014 answer text <p /> <p>We are already starting to see waiting times for special rules claims for terminally ill people reduce towards our expected level with indications that processing times are currently down to around 10 days. We will continue to identify further opportunities to streamline the process.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 13/10/2014 09:10:55 answering member 1520 label Biography information for Mr Mark Harper
	tabling member	4122 label Biography information for Alex Cunningham

176593

	registered interest
	date	28/01/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to Personal Independence Payment new claims: ad hoc statistics, published on 28 January 2015, how many of the 143,000 people disallowed personal independence payment (PIP) claims highlighted in that report were people who were described as not attending an assessment without good reason; what reasons for missing such assessments are permissible; whether the Department or assessment providers adjudicates on reasons for missed appointments; and how many of those people have since reapplied for PIP.
	tabling member constituency	Stretford and Urmston
	tabling member printed	Kate Green
	uin	222419
	answer	answer is ministerial correction date of answer 03/02/2015 answer text <p>As detailed in the PIP statistical ad hoc released on the 28th January, by the end of December 2014 143,400 claimants had been disallowed Personal Independence Payment post-referral to the assessment providers. We do not currently hold information that allows us to break this figure down to report how many were disallowed because they did not attend an assessment without good reason, and hence we do not know how many of these claimants have since reapplied for PIP. We do not have high volumes of complaints about disallowance due to non-attendance indicating this isn’t a serious issue.</p><p><em> </em></p><p>Good Reason is considered on an individual basis by the Department and will be dependent on the individual case. This might typically include a health or domestic emergency for example.</p><p> </p><p>Of the 63,600 claims that were disallowed pre-referral to the assessment providers, 94% of these were disallowed due to the claimant not returning the Part 2 form within the time limit (which represents 10% of all registrations up to 31st December 2014).</p><p> </p><p>Returning the Part 2 form within the deadline is a legal requirement. Individuals can request an extension if required. There are processes in place to provide additional support to those who need it and haven’t returned their form.</p><p>The table below provides a time series of these data since April 2013, for new claims normal rules.</p><p> </p><table><tbody><tr><td colspan="5"><p>Normal Rules New Claims</p></td></tr><tr><td><p> </p></td><td><p>Disallowed pre-referral to the AP</p></td><td><p>Disallowed for non-return of Part 2</p></td><td><p>Total Registrations</p></td><td><p>Disallowed pre-referral to the AP as a % of Total Registrations</p></td></tr><tr><td><p>Apr-13</p></td><td><p>-</p></td><td><p>-</p></td><td><p>3,000</p></td><td><p>-</p></td></tr><tr><td><p>May-13</p></td><td><p>-</p></td><td><p>-</p></td><td><p>4,800</p></td><td><p>-</p></td></tr><tr><td><p>Jun-13</p></td><td><p>-</p></td><td><p>-</p></td><td><p>23,000</p></td><td><p>-</p></td></tr><tr><td><p>Jul-13</p></td><td><p>100</p></td><td><p>21%</p></td><td><p>34,200</p></td><td><p>0%</p></td></tr><tr><td><p>Aug-13</p></td><td><p>1,100</p></td><td><p>86%</p></td><td><p>30,600</p></td><td><p>4%</p></td></tr><tr><td><p>Sep-13</p></td><td><p>1,300</p></td><td><p>89%</p></td><td><p>33,700</p></td><td><p>4%</p></td></tr><tr><td><p>Oct-13</p></td><td><p>1,700</p></td><td><p>90%</p></td><td><p>35,500</p></td><td><p>5%</p></td></tr><tr><td><p>Nov-13</p></td><td><p>3,000</p></td><td><p>94%</p></td><td><p>32,600</p></td><td><p>9%</p></td></tr><tr><td><p>Dec-13</p></td><td><p>2,400</p></td><td><p>95%</p></td><td><p>21,700</p></td><td><p>11%</p></td></tr><tr><td><p>Jan-14</p></td><td><p>1,900</p></td><td><p>92%</p></td><td><p>37,900</p></td><td><p>5%</p></td></tr><tr><td><p>Feb-14</p></td><td><p>100</p></td><td><p>10%</p></td><td><p>36,000</p></td><td><p>0%</p></td></tr><tr><td><p>Mar-14</p></td><td><p>100</p></td><td><p>11%</p></td><td><p>36,800</p></td><td><p>0%</p></td></tr><tr><td><p>Apr-14</p></td><td><p>100</p></td><td><p>18%</p></td><td><p>32,600</p></td><td><p>0%</p></td></tr><tr><td><p>May-14</p></td><td><p>200</p></td><td><p>26%</p></td><td><p>32,400</p></td><td><p>1%</p></td></tr><tr><td><p>Jun-14</p></td><td><p>12,900</p></td><td><p>98%</p></td><td><p>32,900</p></td><td><p>39%</p></td></tr><tr><td><p>Jul-14</p></td><td><p>4,900</p></td><td><p>96%</p></td><td><p>35,000</p></td><td><p>14%</p></td></tr><tr><td><p>Aug-14</p></td><td><p>6,000</p></td><td><p>94%</p></td><td><p>31,900</p></td><td><p>19%</p></td></tr><tr><td><p>Sep-14</p></td><td><p>7,000</p></td><td><p>96%</p></td><td><p>37,300</p></td><td><p>19%</p></td></tr><tr><td><p>Oct-14</p></td><td><p>6,800</p></td><td><p>94%</p></td><td><p>36,200</p></td><td><p>19%</p></td></tr><tr><td><p>Nov-14</p></td><td><p>6,600</p></td><td><p>91%</p></td><td><p>32,200</p></td><td><p>20%</p></td></tr><tr><td><p>Dec-14</p></td><td><p>7,300</p></td><td><p>94%</p></td><td><p>24,800</p></td><td><p>29%</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p><strong>Total</strong></p></td><td><p><strong>63,600 </strong></p></td><td><p><strong>94%</strong></p></td><td><p><strong>624,900</strong></p></td><td><p><strong>10%</strong></p></td></tr></tbody></table><p> </p><p>Source: PIP Computer System claimant records</p><p> </p><p>Notes to table;</p><p>1. Figures have been rounded to the nearest 100. Components may not sum to totals due to rounding.</p><p>2. Figures are for normal rules (i.e. non special rules for the terminally ill) new claims only.</p><p>3. Disallowed pre-referral to the assessment providers (AP) includes claims that have been disallowed due to failure of basic eligibility criteria or non-return of the Part 2 form within the time limit and have not been marked as requiring additional support.</p><p>4. '-' Less than 50 claims in this category.</p><p>5. Great Britain only.</p><p>6. Between Feb-14 to May -14 numbers were understated due to an IT issue within the PIP computer system. Issue resolved in Jun-14, with previous months corrected in month, leading to an inflated figure for Jun-14.</p><p> </p><p> </p><p>Claims may also be withdrawn by the claimant at any point during the PIP claims process (either before or after the return of the PIP2). The latest published PIP ad hoc statistics show that between April 2013 and December 2014 a total of 19,300 claims were withdrawn by the claimant. DWP research with PIP claimants showed that some people reconsidered their claim on receipt of a PIP2 form and decided to withdraw or discontinue it for a range of reasons including improvements in their health condition (see section 4.1 <a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/332622/rr_867-early-process-evaluation-of-new-claims-for-pip.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/332622/rr_867-early-process-evaluation-of-new-claims-for-pip.pdf</a>)</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper grouped question UIN 222418 question first answered 03/02/2015 15:29:37 answering member 1520 label Biography information for Mr Mark Harper
	tabling member	4120 label Biography information for Kate Green

58505

	registered interest
	date	05/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether the review of personal independence payment operational systems and problems recommended by the National Audit Office in February 2014 was undertaken; what the outcome of the review was; and when it will be published.
	tabling member constituency	Stretford and Urmston
	tabling member printed	Kate Green
	uin	199316
	answer	answer is ministerial correction date of answer 10/06/2014 answer text <p /> <p /> <p>We are committed to driving up PIP performance and we are taking action to improve this by working with providers and reviewing DWP internal processes.</p><p> </p><p>We continuously review the initiatives that link to the NAO actions. <br></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 10/06/2014 16:34:02 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	4120 label Biography information for Kate Green

155590

	registered interest
	date	11/11/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether the review of personal independence payment by Paul Gray will include information on waiting times for assessments and for decisions from the Department on claims; and when that review is due to be published.
	tabling member constituency	Stretford and Urmston
	tabling member printed	Kate Green
	uin	214342
	answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>The independent review of personal independence payment (PIP) being conducted by Paul Gray CB is subject to terms of reference which have been published on the PIP independent review page of GOV.UK: <a href="https://www.gov.uk/government/publications/personal-independence-payment-pip-assessments-first-independent-review" target="_blank">https://www.gov.uk/government/publications/personal-independence-payment-pip-assessments-first-independent-review</a>. As stated, Paul Gray will present his report to the Secretary of State before the end of 2014, after which the report will be made available from the same page.</p><p> </p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 17/11/2014 17:18:28 answering member 1520 label Biography information for Mr Mark Harper
	tabling member	4120 label Biography information for Kate Green

65800

	registered interest
	date	03/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether the contracts for personal independence payment assessment providers include performance related incentives or penalties; whether such measures have been used; and what the financial value of those measure is.
	tabling member constituency	Stretford and Urmston
	tabling member printed	Kate Green
	uin	203930
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>DWP's Personal Independence Payment (PIP) contracts are output based contracts which include a range of remedies for underperformance against a range of performance measures, including financial penalties in the form ofservice credits which the Department can apply as appropriate. Service credits have been applied to the contracts. Current details of the value of any service credits applied under the contracts are commercially confidential.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 14:28:25 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	4120 label Biography information for Kate Green

101498

	registered interest
	date	28/10/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether information about how disabled people can make an application to personal independence payment by email or letter is included in all correspondence and publicity about this benefit.
	tabling member constituency	Stretford and Urmston
	tabling member printed	Kate Green
	uin	212162
	answer	answer is ministerial correction date of answer 04/11/2014 answer text <p /> <p>Details of how to claim Personal Independence Payment are included in the PIP leaflet and are also published on GOV.UK. There is not yet a secure facility to allow claims to be made by email but this is part of our future plans.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 04/11/2014 15:13:34 answering member 1520 label Biography information for Mr Mark Harper
	tabling member	4120 label Biography information for Kate Green

65617

	registered interest
	date	02/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether his Department has conducted an impact assessment of the effects of the time taken to resolve claims for personal independence payments on claimants.
	tabling member constituency	Halton
	tabling member printed	Derek Twigg
	uin	203698
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>We keep the time taken to process claims under constant review and are absolutely committed to improving performance. We are already seeing improvements to our processes and will continue to work to further reduce delays and backlogs.</p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 16:51:28 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	429 label Biography information for Derek Twigg

65614

	registered interest
	date	02/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether disabled people who go into debt because of long delays in processing their personal independence payment claims will be able to receive assistance from the Government to help pay off the interest on their debts.
	tabling member constituency	Birmingham, Hall Green
	tabling member printed	Mr Roger Godsiff
	uin	203731
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>Most claimants to personal independence payment (PIP) will already be receiving some element of financial support to meet day-to-day living expenses, for example through earnings or through receipt of income maintenance benefits such as employment and support allowance. No successful new claimant to PIP will lose out financially as claims will be backdated. Additionally, disability living allowance (DLA) claimants claiming PIP continue to receive their DLA while the PIP claim is being assessed. <br></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 15:20:30 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	304 label Biography information for Mr Roger Godsiff

57830

	registered interest
	date	04/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether Capita will incur penalties for delays in carrying out personal independence payments assessments.
	tabling member constituency	Birmingham, Hall Green
	tabling member printed	Mr Roger Godsiff
	uin	199045
	answer	answer is ministerial correction date of answer 11/06/2014 answer text <p /> <p /> <p>1)The information is commercial in confidence.</p><p> </p><p>2) The Department regularly meets with both Assessment Providers to discuss performance. Failure to meet contractual obligations will result in the Department applying service credits (financial remedies) in line with the contract.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 199051 question first answered 11/06/2014 16:54:03 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	304 label Biography information for Mr Roger Godsiff