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1176895

	registered interest
	date	06/02/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 5 February 2020 to Question 10760, on Universal Credit, how many case managers were working on the roll-out of universal credit in December (a) 2014, (b) 2015, (c) 2016, (d) 2017, (e) 2018 and (f) 2019; and what her estimate is of the average number of cases managed by a case manager in each of those months.
	tabling member constituency	Glasgow South West
	tabling member printed	Chris Stephens
	uin	13531
	answer	answer is ministerial correction date of answer 14/02/2020 answer text <p>Between November 2014 and September 2017, Universal Credit Full Service was going through its Pilot phase, during which resourcing levels were regularly reviewed in line with the growing needs of the Pilot.</p><p> </p><p>Upon conclusion of the Universal Credit Pilot in September 2017, UC Full Service began rolling out throughout the remainder of the country in a phased approach, which concluded in December 2018. The latest published Caseload position for UC stands at 2,084,952 cases (August 2019 figure), at which point there were 4,508 Case Managers deployed within Universal Credit Service Centres supporting UC claimants, with each Case Manager on average handling 463 cases.</p><p> </p> answering member constituency Colchester answering member printed Will Quince question first answered 14/02/2020 14:59:15 answering member 4423 label Biography information for Will Quince
	tabling member	4463 label Biography information for Chris Stephens

1176713

	registered interest
	date	06/02/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent steps she has taken to ensure that universal credit claimants paying rent weekly do not face a one-week shortfall in their UC housing element in 2020.
	tabling member constituency	Aberavon
	tabling member printed	Stephen Kinnock
	uin	13476
	answer	answer is ministerial correction date of answer 11/02/2020 answer text <p>Neither tenants or landlords lose a week’s rent in a 53 weekly rent payment year as has been alleged; no year contains 53 weeks. The problem is alignment between weekly and monthly cycles. Each month the UC housing element is a constant figure but claimants with weekly tenancy agreements will be required to make either four or five rent payments within this period. If the claimant always pays their rent on time, in five payment months they are effectively making payment for part of the following month. That month will always be a four rent payment month, so the combination of the advance payment and the ‘overpayment’ of housing support during that month will result in the correct amount of housing element being paid.</p><p> </p><p>Where a landlord charges rent weekly on a Monday, because of the way the calendar falls every 5 or 6 years, they will seek 53 rent payments in a year, with the 53rd payment in part covering the tenancy for the first few days of the following year. The effect of this is that, over the course of the next housing association rental year, a tenant’s UC payments will accurately reflect their liability, irrespective of the 53 payment weeks.</p> answering member constituency Colchester answering member printed Will Quince question first answered 11/02/2020 10:37:53 answering member 4423 label Biography information for Will Quince
	tabling member	4359 label Biography information for Stephen Kinnock

1176774

	registered interest
	date	06/02/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Fraud
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many fraudulent cases of universal credit advance were (a) recorded and (b) processed at Jobcentres in (i) Preston, (ii) Blackburn, (iii) Blackpool and (iv) Bolton; what the value was of those fraudulent claims; and how much each claimant had to repay as a result of a fraudulent claim made on their behalf by a third party in the last two years.
	tabling member constituency	Preston
	tabling member printed	Sir Mark Hendrick
	uin	13420
	answer	answer is ministerial correction date of answer 14/02/2020 answer text <p>I estimate that providing the information you request would incur disproportionate costs.</p><p> </p><p>However, let me assure you that the Department takes this issue very seriously. We have set up a dedicated team to investigate this type of fraud and are proactively addressing it by using messaging on social media to remind people of the importance of safeguarding their identity, as well as shutting down social media sites that promote this fraud.</p><p> </p><p>We have also made changes to the Universal Credit advance application process. Universal Credit claimants who wish to apply for a new claim advance are now required to attend a face to face interview. This change will help protect claimants from identity fraud and becoming victims of third party scams.</p><p> </p><p>If a claimant has been the victim of a scam, and has not benefited from an advance in any way, they will not be asked to repay it. In these cases, we will seek recovery from the perpetrator of the scam. The Department considers all cases on their own merits and decisions are made on the strength of the evidence provided.</p> answering member constituency Colchester answering member printed Will Quince question first answered 14/02/2020 12:40:00 answering member 4423 label Biography information for Will Quince
	tabling member	473 label Biography information for Sir Mark Hendrick

1176896

	registered interest
	date	06/02/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to her oral contribution of 7 October 2019, Official Report, column 1496, what recent assessment she has made of the level of minimum income that a person needs to meet essential living costs after the benefits freeze ends in 2020.
	tabling member constituency	Newcastle upon Tyne Central
	tabling member printed	Chi Onwurah
	uin	13532
	answer	answer is ministerial correction date of answer 11/02/2020 answer text <p>The Secretary of State completed her annual review of benefits and pensions in November and I refer you to her statement of 4 November:</p><p> </p><p><a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2019-11-04/HCWS74/" target="_blank">https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2019-11-04/HCWS74/</a></p><p> </p><p>We continue to monitor the impact of our policies by assessing the trends in low income, using our annual Households Below Average Income publication.</p> answering member constituency Colchester answering member printed Will Quince question first answered 11/02/2020 10:16:26 answering member 4423 label Biography information for Will Quince
	tabling member	4124 label Biography information for Chi Onwurah