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1138693
star this property registered interest false more like this
star this property date less than 2019-07-12more like thismore than 2019-07-12
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Fraud more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what recent steps he is taking to tackle universal credit fraud. more like this
star this property tabling member constituency Coventry South more like this
star this property tabling member printed
Mr Jim Cunningham more like this
star this property uin 276511 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-17more like thismore than 2019-07-17
star this property answer text <p>The Department takes its obligation to prevent, detect and investigate fraud very seriously and will investigate all claims where fraud may have been committed. We have recently set up a dedicated team to investigate a specific type of emergent fraud, and we are also committed to the use of penalties such as prosecutions and tough financial penalties to discourage fraudulent behaviour.</p><p> </p><p>The Department has also recently been working to further improve knowledge and awareness of Universal Credit (UC) fraud amongst Jobcentre and Service Centre staff. Guidance has also been issued to ensure that all staff are aware how to quickly refer cases of suspected fraud to the Department’s Counter-fraud team.</p><p> </p><p>Most welfare losses, across Government, arise from claimants failing to report changes of circumstances. UC provides a single, digital interface through which claimants can more easily report these changes. UC also allows us to adjust benefit entitlement in line with changing circumstances in real time. Internal and external data matches are increasingly helping to inform benefit payments and alerting staff to check for any undeclared changes in people’s circumstances. Once UC is fully rolled out, we expect cross-welfare losses to fraud, error and overpayments to be reduced by around £1 billion per year</p><p> </p><p>As of June 2019, potential fraudulent advance claims equate to less than 1 per cent of all Universal Credit claims.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-07-17T12:58:00.397Zmore like thismore than 2019-07-17T12:58:00.397Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
unstar this property tabling member
308
unstar this property label Biography information for Mr Jim Cunningham more like this
1138694
star this property registered interest false more like this
star this property date less than 2019-07-12more like thismore than 2019-07-12
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Proof of Identity more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure accurate verification of universal credit claimants who request an advance. more like this
star this property tabling member constituency Coventry South more like this
star this property tabling member printed
Mr Jim Cunningham more like this
star this property uin 276512 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-17more like thismore than 2019-07-17
star this property answer text <p>As of June 2019, potential fraudulent advance claims equate to less than 1 per cent of all Universal Credit claims.</p><p> </p><p>The Department has been working to improve knowledge and awareness of advances fraud amongst Jobcentre and Service Centre staff. Guidance has also been issued to ensure that staff are aware how to refer cases of suspected fraud to the Department’s Counter-fraud team.</p><p> </p><p>We are developing our service iteratively and improving any areas in the service that may currently be presenting issues, to minimise the risk of fraud while ensuring that we can continue to provide financial support to those claimants who need it.</p><p>We cannot share advance detail of the specific security improvements we are making but this includes improving our process for verifying a claimant’s circumstances.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-07-17T12:46:01.26Zmore like thismore than 2019-07-17T12:46:01.26Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
unstar this property tabling member
308
unstar this property label Biography information for Mr Jim Cunningham more like this
1138699
star this property registered interest false more like this
star this property date less than 2019-07-12more like thismore than 2019-07-12
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Fraud more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support victims of universal credit scams. more like this
star this property tabling member constituency Coventry South more like this
star this property tabling member printed
Mr Jim Cunningham more like this
star this property uin 276513 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-17more like thismore than 2019-07-17
star this property answer text <p>The Department takes benefit fraud very seriously and is committed to taking appropriate action when it is detected.</p><p> </p><p>If a claimant has been the victim of fraud, and has not benefitted financially in any way, they will not be asked to repay the money. The Department considers all cases on their individual merits and decisions are made on the strength of the evidence provided.</p><p> </p><p>The Department has been working to improve knowledge and awareness of advances fraud amongst Jobcentre and Service Centre staff. Guidance has also been issued to ensure that staff are aware how to refer cases of suspected fraud to the Department’s Counter-fraud team.</p><p> </p><p>Most welfare losses, across Government, arise from claimants failing to report changes of circumstances, Universal Credit (UC) provides a single, digital interface through which claimants can more easily report these changes. As such, once UC is fully rolled out, we expect cross-welfare losses to fraud, error and overpayments to be reduced by around £1 billion per year.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-07-17T13:47:42.48Zmore like thismore than 2019-07-17T13:47:42.48Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
unstar this property tabling member
308
unstar this property label Biography information for Mr Jim Cunningham more like this
1138406
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Disqualification more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many claimants over the age of 60 in receipt of universal credit have been sanctioned in the last 12 months. more like this
star this property tabling member constituency Ipswich more like this
star this property tabling member printed
Sandy Martin more like this
star this property uin 276287 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>Statistics on Universal Credit sanctions by age are published and can be found at:</p><p> </p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>Guidance for users is available at:</p><p> </p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-07-16T14:52:09.02Zmore like thismore than 2019-07-16T14:52:09.02Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
unstar this property tabling member
4678
unstar this property label Biography information for Sandy Martin more like this
1138414
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Department for Work and Pensions: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints to the Independent Complaints Commissioner are (a) allocated to a caseworker and (b) awaiting allocation to a caseworker as at 11 July 2019. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 276137 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>When the Independent Case Examiner’s (ICE) office accepts a complaint for investigation, it will initially attempt to broker a solution between the complainant and the relevant business area or supplier, without having to request evidence to inform an investigation – this is known as “resolution”. If it’s not possible to resolve the complaint, the evidence will be requested and the case will await allocation to an Investigation Case Manager (ICM). The majority of complaints that are referred to ICE are complex and require a full investigation.</p><p> </p><p>Complaint investigations are dealt with by dedicated teams and complaints are usually brought into investigation in strict date order. The time complaints wait to be allocated for investigation varies depending on the volume and complexity of cases on hand and the available investigative resource. Productivity within the ICE Office increased during the 2018-19 reporting year, with the Office clearing 1,246 complaints, compared to 955 during the 2017-18 reporting year.</p><p> </p><p>As at 11 July 2019, there were 488 complaints under investigation (allocated to an ICM), and 1,377 complaints were awaiting allocation to an ICM.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-16T13:47:47.553Zmore like thismore than 2019-07-16T13:47:47.553Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
unstar this property tabling member
163
unstar this property label Biography information for Stephen Timms more like this
1138415
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Department for Work and Pensions: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the average time taken is between a case being accepted by the Independent Complaints Commissioner and being allocated to a caseworker in the most recent period for which figures are available; and if she will make a statement. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 276138 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>Complaint investigations are dealt with by dedicated teams and complaints are usually brought into investigation in strict date order. The time complaints wait to be allocated to an Investigation Case Manager (ICM) varies depending on the volume and complexity of cases on hand and the available investigative resource. Productivity within the ICE Office increased during the 2018-19 reporting year, with the Office clearing 1,246 complaints, compared to 955 during the 2017-18 reporting year.</p><p><strong> </strong></p><p>As at 11 July 2019, the average time taken for a complaint which requires investigation to be allocated to an ICM was 52 weeks.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-16T14:01:36.243Zmore like thismore than 2019-07-16T14:01:36.243Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
unstar this property tabling member
163
unstar this property label Biography information for Stephen Timms more like this
1138418
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Department for Work and Pensions: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints for the Independent Complaints Commissioner were received in 2018; and how many of those complaints have been allocated to a caseworker. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 276139 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>The Independent Case Examiner’s (ICE) Office received 5,307 complaints in 2018 of which 1,943 were accepted for examination. Of those complaints accepted, 567 have been allocated to Case Managers.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-16T13:45:25.893Zmore like thismore than 2019-07-16T13:45:25.893Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
unstar this property tabling member
163
unstar this property label Biography information for Stephen Timms more like this
1138422
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Social Security Benefits: Terminal Illnesses more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to improve access to benefits for all people who have been diagnosed as terminally ill. more like this
star this property tabling member constituency Coventry South more like this
star this property tabling member printed
Mr Jim Cunningham more like this
star this property uin 276141 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>The Special Rules for Terminal Illness provide a guaranteed entitlement to benefit under a fast track process, without people being required to attend a face-to-face assessment.</p><p><strong> </strong></p><p>On 11 July the Secretary of State announced an in-depth evaluation of how the benefits system supports people nearing the end of their life, and those with the most severe conditions.</p> more like this
star this property answering member constituency North Swindon more like this
star this property answering member printed Justin Tomlinson more like this
star this property question first answered
less than 2019-07-16T12:38:34.937Zmore like thismore than 2019-07-16T12:38:34.937Z
star this property answering member
4105
star this property label Biography information for Justin Tomlinson more like this
unstar this property tabling member
308
unstar this property label Biography information for Mr Jim Cunningham more like this
1138457
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Payments more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many requests for spilt payments of universal credit have been (a) made and (b) accepted in each of the last three years. more like this
star this property tabling member constituency High Peak more like this
star this property tabling member printed
Ruth George more like this
star this property uin 276271 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>The requested information for part (a) is not readily available and to provide it would incur disproportionate cost.</p><p><strong> </strong></p><p>In response to part (b), the number of Households on UC that make use of the Split Payment option is published and can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-07-16T14:40:51.723Zmore like thismore than 2019-07-16T14:40:51.723Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
unstar this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1138458
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
unstar this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Payments more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many requests for alternative payment arrangements of universal credit have been (a) made and (b) accepted for (i) twice monthly payments and (b) four twice monthly payments in each of the last three years. more like this
star this property tabling member constituency High Peak more like this
star this property tabling member printed
Ruth George more like this
star this property uin 276272 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>The requested information is not readily available and to provide it would incur disproportionate cost.</p><p> </p><p>However, information on the number of Households on Universal Credit that have an Alternative Payment Arrangement is published and can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p><p /> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-07-16T14:49:09.26Zmore like thismore than 2019-07-16T14:49:09.26Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
unstar this property tabling member
4662
unstar this property label Biography information for Ruth George more like this