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48395
star this property registered interest false more like this
star this property date less than 2014-04-10more like thismore than 2014-04-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the performance of Capita on processing medical assessment reports for personal independence payments. more like this
star this property tabling member constituency Wyre Forest more like this
star this property tabling member printed
Mark Garnier more like this
star this property uin 196278 remove filter
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2014-04-29more like thismore than 2014-04-29
star this property answer text <p /> <p /> <p>The Department's contract with Capita for the delivery of assessments for Personal Independence Payment includes a full set of service level agreements setting out the Department's expectations for service delivery. We are closely monitoring their progress against these and are taking action to drive up performance where this does not meet the required standards.</p><p> </p><p>We are aware that, in many cases, it is taking longer than we would like for claimants to have their assessments with Capita. We are working closely with our supplier to speed up the process for claimants.</p> more like this
star this property answering member constituency Hemel Hempstead more like this
star this property answering member printed Mike Penning more like this
star this property question first answered
less than 2014-04-29T12:00:00.00Zmore like thismore than 2014-04-29T12:00:00.00Z
unstar this property answering member
1528
star this property label Biography information for Sir Mike Penning more like this
unstar this property tabling member
4074
unstar this property label Biography information for Mark Garnier more like this