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answer › answering member constituency	Torbay
hansard heading	Train Operating Companies: Standards

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1524627

registered interest

date

20/10/2022

answering body

Department for Transport

answering dept id

answering dept short name

Transport

answering dept sort name

Transport

hansard heading

Train Operating Companies: Standards

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Transport, what criteria her Department uses to assess whether a train operating company has provided an acceptable level of services for passengers.

tabling member constituency

Liverpool, Wavertree

tabling member printed

Paula Barker

uin

68025

answer

is ministerial correction

date of answer

24/10/2022

answer text

<p>The criteria the Department uses to evaluate the Performance-Based Fee are set out in the ERMA and NRC contracts.</p><p>Specifically, this area falls under Operational Performance and Customer Experience/Customer Satisfaction and Service Quality within the overall Scorecard.</p>

answering member constituency

Torbay

answering member printed

Kevin Foster

question first answered

24/10/2022 11:35:39

answering member

4451

	label	Biography information for Kevin Foster

tabling member

4828

	label	Biography information for Paula Barker