Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label
tabling member	label

Search

1006112

	registered interest
	date	13/11/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, how many complaints have been revived from people left unable to access their childcare account as a result of technical difficulties in each year since the introduction of those accounts.
	tabling member constituency	Bolton North East
	tabling member printed	Sir David Crausby
	uin	190785
	answer	answer is ministerial correction date of answer 19/11/2018 answer text The vast majority of parents apply for and use their childcare account without problems, including getting their 30 hours eligibility code. Where parents have experienced technical issues, HMRC has arrangements in place to ensure that they do not miss out as a result. Manual codes are issued to enable parents to access a 30 hours place when they are eligible if they cannot get a digital code within the required timeline. The number of manual codes issued has been decreasing since September 2017 as the system has become embedded and enhanced.<p> </p>To 31 October 2018, HMRC has received 4,560 complaints from parents who have experienced technical issues with the childcare service.<p> </p>To 31 October 2018, HMRC has issued 35,370 codes manually to parents.<p> </p>To 31 October 2018, HMRC has paid out £200,000 in redress to parents for expenses such as telephone calls to the helpline. answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 19/11/2018 18:01:08 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	437 label Biography information for Sir David Crausby

882469

	registered interest
	date	13/04/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, what the compensation criteria is for parents who miss out on tax-free childcare payments as a result of technical problems experienced with the online childcare service.
	tabling member constituency	High Peak
	tabling member printed	Ruth George
	uin	135531
	answer	answer is ministerial correction date of answer 19/04/2018 answer text The majority of parents use the childcare service without any problems. Where parents have missed out on receiving the government top-up for Tax-Free Childcare, HMRC will pay the equivalent of the government top-up directly into their bank account. Information on the criteria and how to claim can be found at:<p><a href="https://www.gov.uk/government/publications/childcare-service-compensation" target="_blank">https://www.gov.uk/government/publications/childcare-service-compensation</a></p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 19/04/2018 10:14:47 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	4662 label Biography information for Ruth George

984841

	registered interest
	date	10/10/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, pursuant to the Answer of 27 February 2018 to Questions 129224, 129229, 129231 on Childcare Vouchers Wakefield, when he plans to make that information by constituency available.
	tabling member constituency	Wakefield
	tabling member printed	Mary Creagh
	uin	177665
	answer	answer is ministerial correction date of answer 15/10/2018 answer text <p>We have no plans to publish information on the use of childcare vouchers or eligibility for tax free childcare by constituency as we do not hold this information.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 15/10/2018 13:04:34 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	1579 label Biography information for Mary Creagh

864447

	registered interest
	date	15/03/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Mr Chancellor of the Exchequer, how frequently the contractor's compliance with the government childcare service contract is assessed by his Department.
	tabling member constituency	Oxford East
	tabling member printed	Anneliese Dodds
	uin	132930
	answer	answer is ministerial correction date of answer 20/03/2018 answer text <p>We continually assess our contractor’s compliance with the government childcare service contract.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 20/03/2018 16:03:05 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	4657 label Biography information for Anneliese Dodds

1012280

	registered interest
	date	22/11/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, with reference to recent data from the Office for Budget Responsibility, whether he plans to allocate the estimated underspend on tax-free childcare to the Department for Education to spend on early years education.
	tabling member constituency	Hampstead and Kilburn
	tabling member printed	Tulip Siddiq
	uin	194699
	answer	answer is ministerial correction date of answer 27/11/2018 answer text <p>This Government is committed to supporting families and we will be spending around £6 billion every year by 2019/20 on childcare support – more than ever before.</p><p> </p><p>We expect awareness and take-up of Tax-Free Childcare to increase in line with OBR forecasts as we continue to increase communications promoting the offer, including the launch of a national marketing campaign in September 2018</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 27/11/2018 13:40:10 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	4518 label Biography information for Tulip Siddiq

993760

	registered interest
	date	23/10/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, what estimate he has made for the number of children with disabilities that are in receipt of tax-free childcare.
	tabling member constituency	Batley and Spen
	tabling member printed	Tracy Brabin
	uin	182877
	answer	answer is ministerial correction date of answer 26/10/2018 answer text <p>There are currently 2,290 live Tax-Free Childcare accounts for disabled children.</p><p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 26/10/2018 11:08:54 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	4588 label Biography information for Tracy Brabin

882446

	registered interest
	date	13/04/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, what estimate he has made of the total payments made by parents direct to childcare providers due to technical issues experienced with HMRC's online service for tax-free childcare.
	tabling member constituency	New Forest West
	tabling member printed	Sir Desmond Swayne
	uin	135508
	answer	answer is ministerial correction date of answer 18/04/2018 answer text <p>The vast majority of parents have been able to apply for and use Tax-Free Childcare without difficulty. Where parents have missed out on the government top-up HMRC pay compensation to reimburse them.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 18/04/2018 12:58:01 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	55 label Biography information for Sir Desmond Swayne

858519

	registered interest
	date	09/03/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, how much compensation has been paid (a) in total, (b) on average for individual claims and (c) to what number of people for failings of the Childcare Service website.
	tabling member constituency	Batley and Spen
	tabling member printed	Tracy Brabin
	uin	131774
	answer	answer is ministerial correction date of answer 14/03/2018 answer text <p>The vast majority of parents have been able to apply for and use Tax-Free Childcare without difficulty. Where parents have missed out on Tax-Free Childcare payments HMRC will pay compensation to reimburse them.</p><p> </p><p>As at 12 March 2018, HMRC has paid a total of £1,880,859 to parents in lieu of missed Tax-Free Childcare payments and the average payment was £280. HMRC also makes redress payments to recompense parents for inconvenience and expenses such as telephone calls to the helpline. At 12 March 2018 HMRC had paid a total of £96,751in redress to parents and the average payment was £62.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 14/03/2018 12:24:37 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	4588 label Biography information for Tracy Brabin

906298

	registered interest
	date	17/05/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, which company is contracted to resolve technical issues with the tax free childcare online application system; what targets are set in that contract; and how much money that is paid to that company under that contract.
	tabling member constituency	St Helens North
	tabling member printed	Conor McGinn
	uin	145359
	answer	answer is ministerial correction date of answer 22/05/2018 answer text <p>The vast majority of parents can use the childcare service (through which they apply for Tax-Free Childcare and 30 hours free childcare) without any problems. HMRC has been working with their delivery partner National Savings &amp; Investments (NS&amp;I) and NS&amp;I’s supplier Atos to make improvements to the service. As a result over 99% of parents are now receiving their eligibility decision within 5 working days.</p><p>It is not the Government’s usual practice to comment on contractual matters between departments and their contactors since they may be commercially sensitive.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 22/05/2018 13:02:04 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	4458 label Biography information for Conor McGinn

1010577

	registered interest
	date	20/11/2018
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Children: Day Care
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, how many people have reported technical issues with tax-free childcare payments to his Department as of October 2018; and how those people so affected will be compensated.
	tabling member constituency	Hampstead and Kilburn
	tabling member printed	Tulip Siddiq
	uin	193504
	answer	answer is ministerial correction date of answer 28/11/2018 answer text <p>The vast majority of parents apply for and use their childcare accounts without problems. Where parents have experienced technical issues that impact them financially, HMRC has arrangements in place to ensure that they do not miss out as a result. Where parents report technical issues with their Tax-Free Childcare payments, HMRC pay compensation to reimburse them for any missed government top-up.</p><p>To 31 October 2018, HMRC has received 4,560 complaints from parents who have experienced technical issues with the childcare service. HMRC does not hold information on the breakdown of the complaints in relation to Tax-Free Childcare payments specifically.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 28/11/2018 16:54:32 answering member 4097 label Biography information for Elizabeth Truss
	tabling member	4518 label Biography information for Tulip Siddiq