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1131049
star this property registered interest false more like this
star this property date less than 2019-06-10more like thismore than 2019-06-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Complaints more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints submitted to his Department by (a) hon. Members and (b) people in each parliamentary constituency in each of the last five years. more like this
star this property tabling member constituency Ellesmere Port and Neston more like this
star this property tabling member printed
Justin Madders more like this
star this property uin 262405 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>The information requested is not available in the format requested and doing so could only be provided at disproportionate cost.</p><p> </p><p>The Department has a two tier complaints process which considers formal complaints about our service and can be found on Gov.uk</p><p> </p><p>The Department does not collect data about the parliamentary constituency for complaints received from members of the public. Numbers of complaints can be found at</p><p>(<a href="https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions" target="_blank">https://www.gov.uk/government/collections/complaints-about-the-department-for-work-and-pensions</a>)</p><p> </p><p>The number of complaints about DWP benefits from April 2018 to March 2019, where the Department’s management information indicated that there was an honourable Member interest, are as follows:</p><table><tbody><tr><td><p>Tier 1 (Resolution)</p></td><td><p>6,310</p></td></tr><tr><td><p>Tier 2 (Review)</p></td><td><p>51</p></td></tr></tbody></table><p> </p><p>These figures include complaints escalated across 2018/2019.</p><p> </p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T13:43:18.72Zmore like thismore than 2019-06-21T13:43:18.72Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4418
unstar this property label Biography information for Justin Madders more like this
1131388
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Empty Property more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will publish the name and location of the land and buildings owned by her Department that is (a) sitting empty and (b) in the process of being sold or disposed of; and if she will make a statement. more like this
star this property tabling member constituency Harrow West more like this
star this property tabling member printed
Gareth Thomas more like this
star this property uin 263036 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-19more like thismore than 2019-06-19
unstar this property answer text <p>In 2017 the Office of Government Property published the Guide for the Disposal of Surplus Land, providing detailed guidance on how to plan for and execute land disposals.</p><p> </p><p>This guide mandates that departmental land holdings must be registered on the e-PIMs central record system. Land holdings deemed surplus are recorded on the Register of Surplus Land for at least 40 days for other government departments to express an interest.</p><p> </p><p>Homes England and Department for Education/LocatEd are given a higher allowance of 50 days to express an interest if the site could be developed for housing or a free school.</p><p> </p><p>After the 50-day period surplus land holdings are recorded <a href="https://www.gov.uk/find-government-property" target="_blank">here</a>.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-19T16:45:15.627Zmore like thisremove minimum value filter
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
177
unstar this property label Biography information for Gareth Thomas more like this
1131763
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Statistics more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, on how many occasions her Department has received representations from the UK Statistics Authority on her Department's presentation and use of statistics in each year since 2010. more like this
star this property tabling member constituency Vale of Clwyd more like this
star this property tabling member printed
Chris Ruane more like this
star this property uin 263734 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>Details on the UK Statistics Authority’s interventions are published in the correspondence, publications, and issues log sections of their website since 2010. <a href="https://www.statisticsauthority.gov.uk/" target="_blank">https://www.statisticsauthority.gov.uk/</a></p><p> </p><p>The Authority’s Office for Statistics Regulation (OSR) also carry out regular assessments and systemic reviews, details of which can also be found on the Authority’s website. <a href="https://www.statisticsauthority.gov.uk/osr/" target="_blank">https://www.statisticsauthority.gov.uk/osr/</a></p><p> </p><p>In September 2018, the Authority published the first annual summary of its interventions for the financial year 2017/18. The report for 2018/19 will be published in the autumn. <a href="https://www.statisticsauthority.gov.uk/publication/annual-casework-review-20172018/" target="_blank">https://www.statisticsauthority.gov.uk/publication/annual-casework-review-20172018/</a></p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T12:30:39.857Zmore like thismore than 2019-06-21T12:30:39.857Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
534
unstar this property label Biography information for Chris Ruane more like this
1131838
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Funerals: Costs more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 7 May 2019 to Question 249851, what steps her Department takes to (a) make funerals accessible to everyone and (b) co-ordinate actions between the various bodies listed to ensure they are making funerals accessible to everyone. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
star this property uin 263674 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>The Social Fund Funeral Expenses Payments provides a significant contribution towards funeral costs for claimants on qualifying benefits. It continues to meet the necessary costs of a cremation or burial and up to £700 towards other costs. In 2017-18 around 25,500 Funeral Expenses Payment awards were made. This amounted to £37.1 million of support for funeral costs. Interest-free Social Fund Budgeting Loans and Universal Credit Budgeting Advances are now also available to assist with funeral costs.</p><p> </p><p>The Department holds regular discussions with funeral providers and related organisations, including a Ministerial Roundtable on 18th June 2019 to discuss the Social Fund Funeral Expenses Payments scheme and listen to views for suggested future improvements.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T12:07:19.577Zmore like thismore than 2019-06-21T12:07:19.577Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this
1132014
star this property registered interest false more like this
star this property date less than 2019-06-13more like thismore than 2019-06-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Chief Scientific Advisers more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many meetings she has held with her Department’s Chief Scientific Adviser between 1 March 2019 and 31 May 2019. more like this
star this property tabling member constituency North Norfolk more like this
star this property tabling member printed
Norman Lamb more like this
star this property uin 264367 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>The Secretary of State for Work and Pensions held no meetings with the Department’s Chief Scientific Advisor between 1 March 2019 and 31 May 2019.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T13:04:55.317Zmore like thismore than 2019-06-21T13:04:55.317Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
1439
unstar this property label Biography information for Norman Lamb more like this
1132054
star this property registered interest false more like this
star this property date less than 2019-06-13more like thismore than 2019-06-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure that universal credit claimants paying rent weekly do not face a one-week shortfall in their universal credit housing element in 2020. more like this
star this property tabling member constituency Ogmore more like this
star this property tabling member printed
Chris Elmore more like this
star this property uin 264450 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-21more like thismore than 2019-06-21
unstar this property answer text <p>No-one will face a one-week shortfall in their Universal Credit (UC) housing element in 2020 as no year contains 53 weeks. This perceived issue of there being a one-week shortfall due to there being 53 weeks in a year arises where a landlord charges rent weekly on a Monday and, because of the way the calendar falls every 5 or 6 years, requiring 53 rent payments in a year, with the 53<sup>rd</sup> payment in part covering the tenancy for the first few days of the following year.</p><p> </p><p>Where a tenant makes a 53<sup>rd</sup> rent payment in a given year, this payment will cover some days in the subsequent year. This will mean the following month only has four payment dates and, as such, the claimant will be ‘overpaid’ for their housing and their shortfall will be recovered.</p><p> </p><p>Universal Credit payments are designed to mirror the world of work, with monthly payments reflecting the way many working people are paid. This model of monthly payments allows claimants to take responsibility for budgeting their own income and helps prepare them for getting back to work.</p><p> </p><p>We are aware of a separate issue with respect to the way the calculation in the Universal Credit regulations converts a weekly liability into a monthly allowance. The conversion is achieved by multiplying the weekly rent by 52 and then dividing by 12. This effectively means one day’s rent a year (two days in a leap years) are not covered by UC. We are currently considering whether this formulation around weekly rents, and potentially other weekly amounts in the UC calculation, should be amended.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-21T11:44:35.697Zmore like thismore than 2019-06-21T11:44:35.697Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4572
unstar this property label Biography information for Chris Elmore more like this
1132394
star this property registered interest false more like this
star this property date less than 2019-06-17more like thismore than 2019-06-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Cardiff more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what plans she has to help ensure that there are adequate (a) parking facilities and (b) public transport connections for staff working in her Department's offices in Merthyr Tydfil when that office is moved to the hub north of Cardiff. more like this
star this property tabling member constituency Merthyr Tydfil and Rhymney more like this
star this property tabling member printed
Gerald Jones more like this
star this property uin 265563 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-20more like thismore than 2019-06-20
unstar this property answer text <p>We plan to move the back of house staff based in Merthyr Tydfil Ty Bethesda into the new office in Treforest between 2021 and 2023.</p><p> </p><p>Building work on the new Treforest site began in January 2019 and the building is currently on track and due for completion in the last quarter of 2020. There are plans for 444 car parking spaces, along with space for motorcycle and cycle storage at this site.</p><p> </p><p>The development of the South Wales Metro continues and discussions are ongoing between DWP and Transport for Wales around the relocation of Trefforest Estate station closer to the new office.</p><p> </p><p>Before any moves take place, staff will have the opportunity for a formal one-to-one discussion with their line managers about how the move will impact them. This helps to assess any travel impacts of the change of location. We anticipate that these formal discussions will take place approximately nine months in advance of any moves.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-20T15:51:41.727Zmore like thismore than 2019-06-20T15:51:41.727Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4501
unstar this property label Biography information for Gerald Jones more like this
1132410
star this property registered interest false more like this
star this property date less than 2019-06-17more like thismore than 2019-06-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Telephone Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether there is a freephone number that universal credit claimants can use when attempting to make phone contact with her Department from abroad. more like this
star this property tabling member constituency Brighton, Kemptown more like this
star this property tabling member printed
Lloyd Russell-Moyle more like this
star this property uin 265570 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-25more like thismore than 2019-06-25
unstar this property answer text <p>You can dial all of the 0800 numbers from abroad using the 0044 prefix. If a claimant does find themselves needing to dial an 0800 number from abroad, then they may incur charges at the standard international rate. This cost will vary depending on where they are calling from.</p><p><strong> </strong></p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-25T12:30:10.323Zmore like thismore than 2019-06-25T12:30:10.323Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4615
unstar this property label Biography information for Lloyd Russell-Moyle more like this
1132567
star this property registered interest false more like this
star this property date less than 2019-06-17more like thismore than 2019-06-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Pay more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what criteria her Department uses to determine performance-related awards for officials in her Department. more like this
star this property tabling member constituency Newport East more like this
star this property tabling member printed
Jessica Morden more like this
star this property uin 265469 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-20more like thismore than 2019-06-20
unstar this property answer text <p>End year performance awards are a key element of the Department for Work and Pension’s reward strategy, supporting performance improvement, employee engagement and delivery of key business objectives. These awards are based on employees’ annual performance ratings, which are scored against their overall achievement of objectives, and the behaviours demonstrated during the performance year. The level of award will vary according to a range of factors including grade and performance rating achieved.</p><p> </p><p>As with all government departments Senior Civil Servants (SCS) in DWP are managed under Cabinet Office policy. Performance related pay awards for this cohort are restricted to top performers only with around 25% of employees falling into this category. Performance ratings are based on delivery against key objectives, effective leadership skills, and demonstration of Civil Service behaviours and values.</p><p> </p><p>The DWP, in common with most other government departments, also operates an in-year Recognition and Reward scheme which is available all year round and consists of one off non-consolidated cash or voucher awards. Employees are encouraged to recognise individuals and teams for their exceptional contributions in areas such as giving a particularly high level of customer service or demonstrating outstanding teamwork.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-20T15:43:26.16Zmore like thismore than 2019-06-20T15:43:26.16Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
1548
unstar this property label Biography information for Jessica Morden more like this
1132572
star this property registered interest false more like this
star this property date less than 2019-06-17more like thismore than 2019-06-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Pay more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how much her Department spent on performance-related awards for officials in (a) 2014, (b) 2015, (c) 2016, (d) 2017, (e) 2018 and (f) January 2019 to June 2019. more like this
star this property tabling member constituency Newport East more like this
star this property tabling member printed
Jessica Morden more like this
star this property uin 265470 more like this
unstar this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-20more like thismore than 2019-06-20
unstar this property answer text <p>The periods covered are pay remit years which run from July to June, figures up to 2017/18 are actual and 2018/19 is forecast as this reporting year will not conclude until end June 2019.</p><p> </p><p>The figures provided include expenditure on all DWP performance related awards including; End of year performance awards to delegated grades, SCS Performance Related Payments, Recognition scheme.</p><p> </p><p>2013/14 - £49.635,000, Average Payment by headcount - £505</p><p>2014/15 - £46,277,000, Average Payment by headcount - £513</p><p>2015/16 - £43,056,000, Average Payment by headcount - £510</p><p>2016/17 - £39,435,000, Average Payment by headcount - £473</p><p>2017/18 - £42,341,000, Average Payment by headcount - £509</p><p>2018/19 - £22,854,000 – Payments will be agreed as part of 2019 pay negotiations pending.</p><p> </p><p>We have over 82,000 employees in DWP, approximately 94% are in our most junior grades receiving an annual salary between £18,745 for an AA Grade and £37,262 for an HEO Grade based in Inner London.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-06-20T15:19:09.837Zmore like thismore than 2019-06-20T15:19:09.837Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
1548
unstar this property label Biography information for Jessica Morden more like this