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1131913
star this property registered interest false more like this
star this property date less than 2019-06-12more like thismore than 2019-06-12
star this property answering body
Cabinet Office more like this
star this property answering dept id 53 more like this
star this property answering dept short name Cabinet Office more like this
star this property answering dept sort name Cabinet Office more like this
star this property hansard heading Electronic Government remove filter
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what steps they are taking to invest in the digital transformation of government services. more like this
star this property tabling member printed
Lord Taylor of Warwick more like this
star this property uin HL16331 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-20more like thismore than 2019-06-20
unstar this property answer text <p>The UK is recognised internationally as a world leader in digital government. The Government Digital Service (GDS) was set up in 2011 with the purpose of digitally transforming government and its services. It leads government’s Digital, Data and Technology (DDaT) function, helping departments build and run services that are digital by default and focused on the needs of citizens.</p><p>Departments have built their digital professionalism and capability and there are now approximately 800 digital services, including applying online for a UK passport, applying for your full or provisional driving licence, checking your state pension, and the voter registration digital service. As an example, over 90% of the Driver and Vehicle Licensing Association’s (DVLA) transactions (over 1 billion in 2017/18) are now completed online. Government continues to update current and create new digital services to benefit citizens in their interactions with government.</p><p>GDS this month published the Government Technology Innovation Strategy which looks at creating the right foundations to use emerging technologies in government. This will help digitally transform government even more by using innovative technology solutions to make government more efficient and save taxpayers’ money. Alongside this, ‘A guide to using artificial intelligence in the public sector’ was published following a review of Artificial Intelligence (AI) in government by GDS and the Office for Artificial Intelligence (OAI).</p><p>The £20m, 3-year GovTech Catalyst Programme has supported central and local government, devolved administrations, and public sector bodies to find innovative solutions to operational service and policy delivery challenges. It provides public sector organisations a safe space to experiment with innovative technologies by providing them with funding, purely for research and development. The Catalyst also encourages the sharing of digital learning and resources, which allows public sector organisations to identify other groups across the UK working on similar problems. The Programme helps government deliver on a key principle of the UK’s Digital Strategy, to improve the digital business sector in the UK, by providing tech companies of all sizes opportunities with the public sector.</p><p>Over 10,000 civil servants have also now been trained by the GDS Academy; new standards have made services across government consistent, accessible and intuitive; and departments have delivered digital services to make essential transactions with citizens easier and more efficient.</p>
star this property answering member printed Lord Young of Cookham remove filter
star this property question first answered
less than 2019-06-20T14:25:42.437Zmore like thismore than 2019-06-20T14:25:42.437Z
star this property answering member
57
star this property label Biography information for Lord Young of Cookham more like this
star this property tabling member
1796
unstar this property label Biography information for Lord Taylor of Warwick more like this
803033
star this property registered interest false more like this
star this property date less than 2017-12-08more like thismore than 2017-12-08
star this property answering body
Cabinet Office more like this
star this property answering dept id 53 more like this
star this property answering dept short name Cabinet Office more like this
star this property answering dept sort name Cabinet Office more like this
star this property hansard heading Electronic Government remove filter
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what action are they taking to deal with websites offering access to Government services at additional charges. more like this
star this property tabling member printed
Lord Kennedy of Southwark more like this
star this property uin HL3998 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-12-19more like thismore than 2017-12-19
unstar this property answer text <p>Departments and organisations across government work actively and collaboratively to tackle sites that offer government services for additional charges. These third party sites commonly operate by offering a call connection or application checking service. Such sites purport to add additional value to the public users of the sites.</p><p>As well as ensuring government services are correctly listed and rank highly in search engine results, limiting the likelihood that the public will encounter misleading websites, government organisations proactively take steps to have misleading websites amended or taken down. This is done by contacting the website owners directly, reporting misleading sites to the Advertising Standards Authority (ASA) and National Trading Standards (NTS) bodies, and taking legal action.</p><p><a href="http://gov.uk/" target="_blank">GOV.UK</a> remains the best place to find government information and services.</p> more like this
star this property answering member printed Lord Young of Cookham remove filter
star this property question first answered
less than 2017-12-19T13:47:06.507Zmore like thismore than 2017-12-19T13:47:06.507Z
star this property answering member
57
star this property label Biography information for Lord Young of Cookham more like this
star this property tabling member
4153
unstar this property label Biography information for Lord Kennedy of Southwark more like this