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62968

	registered interest
	date	19/06/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	Parliamentary Information and Communications Technology Service
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, which contractors have been hired by PICT during the current financial year; and which such contractors have had their contracts terminated due to poor performance.
	tabling member constituency	Dunfermline and West Fife
	tabling member printed	Thomas Docherty
	uin	201451
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p>So far during the financial year 2014/15 PICT has employed <del class="ministerial">57</del><ins class="ministerial">61</ins> contractors, of whom <del class="ministerial">14</del><ins class="ministerial">15</ins> have been supporting services for Members. Further details cannot be provided without identifying individuals. Many are on short term contracts. None has had a contract terminated early.</p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 24/06/2014 10:19:35 question first ministerially corrected 26/06/2014 12:08:43 answering member 1399 label Biography information for Viscount Thurso previous answer version 4754 answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso answering member 1399 label Biography information for Viscount Thurso
	tabling member	3962 label Biography information for Thomas Docherty

62369

	registered interest
	date	17/06/2014
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Bronzefield Prison
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, whether (a) the prison governor or (b) another official gave permission for the performance of Sister Act in HMP Bronzefield in February and March 2014.
	tabling member constituency	Tooting
	tabling member printed	Sadiq Khan
	uin	201121
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p><del class="ministerial">Former employees of the Trusts have transferred to the new organisations, namely the National Probation Service (NPS) and the 21 Community Rehabilitation Companies. A small number of Chief Executives have taken early retirement or are due to do so over the next few weeks. There have also been a number of departures at Assistant Chief Officer (ACO) level. These were part of the normal turnover of staff; details of these are not held centrally.</del></p><p><ins class="ministerial">HM Prison Bronzefield is a private (contracted out) prison and therefore any activities in the establishment are the decision of the Director of that prison. The production of the performance of Sister Act was arranged between Sodexo Justice Services and the respective parties. Therefore this is not part of the contractual agreement between Ministry of Justice (MOJ) and Sodexo Justice Services.</ins></p> answering member constituency Bermondsey and Old Southwark answering member printed Simon Hughes question first answered 23/06/2014 16:46:18 question first ministerially corrected 25/06/2014 12:03:56 answering member 194 label Biography information for Simon Hughes previous answer version 4697 answering member constituency Bermondsey and Old Southwark answering member printed Simon Hughes answering member 194 label Biography information for Simon Hughes
	tabling member	1577 label Biography information for Sadiq Khan

60533

	registered interest
	date	09/06/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Apprentices
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government how many apprenticeship starts there were in public sector employers in 2009, 2010, 2011, 2012 and 2013 respectively in total and for each apprenticeship framework; for each year, how many were in (1) central government, and (2) local government, in total; and for each year and type of public sector employer, how many of those apprentices were aged (a) 16–18, (b) 19–24, or (c) over 25, when starting their apprenticeship.
	tabling member printed	Lord Adonis
	uin	HL122
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>We do not separately measure the number of apprenticeship starts in the public and private sector.</p><p> </p><p>Information on the number of Apprenticeship starts by Sector Subject Area is published in a supplementary table to a quarterly Statistical First Release (SFR). The latest SFR was published on 27<sup>th</sup> March 2014 and is available at: <a href="https://www.gov.uk/government/publications/learner-participation-outcomes-and-level-of-highest-qualification-held" target="_blank">https://www.gov.uk/government/publications/learner-participation-outcomes-and-level-of-highest-qualification-held</a><a href="https://www.gov.uk/government/statistical-data-sets/fe-data-library-apprenticeships--2" target="_blank">https://www.gov.uk/government/statistical-data-sets/fe-data-library-apprenticeships--2</a></p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Lord Ahmad of Wimbledon question first answered 23/06/2014 16:51:03 answering member 4210 label Biography information for Lord Ahmad of Wimbledon
	tabling member	3743 label Biography information for Lord Adonis

60534

	registered interest
	date	09/06/2014
	answering body	Department for International Development
	answering dept id	20
	answering dept short name	International Development
	answering dept sort name	International Development
	hansard heading	Turks and Caicos Islands
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether they will place in the Library of the House the bond document of the loan that they have guaranteed for the Turks and Caicos Islands.
	tabling member printed	Lord Ashcroft
	uin	HL123
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>The TCI Government issued US$170 million of bonds in 2011 under the terms of an Offering Memorandum. This was guaranteed by DFID. It would not be appropriate for her Majesty's Government to place a Turks and Caicos Islands Government document in the Library of the House. A copy might be requested, however, from the Turks and Caicos Islands Government.</p><p> </p> answering member printed Baroness Northover question first answered 23/06/2014 16:54:25 answering member 2539 label Biography information for Baroness Northover
	tabling member	2568 label Biography information for Lord Ashcroft

60565

	registered interest
	date	09/06/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Higher Education
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what is their assessment of the reported increase in complaints from university students about the educational services provided by universities.
	tabling member printed	Lord Taylor of Warwick
	uin	HL154
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>As independent and autonomous institutions, higher education institutions are responsible for handling student complaints and appeals. Information on the numbers of complaints handled by each institution is not currently collected centrally.</p><p> </p><p>We do anticipate that as a result of our higher education reforms students will have higher expectations of their universities and they are right to do so. Evidence from a recent survey of 99 institutions (and 36 students' union representatives) shows that universities are prioritising improvements in the student learning experience, and is available at: <a href="https://www.gov.uk/government/publications/improving-the-student-learning-experience" target="_blank">https://www.gov.uk/government/publications/improving-the-student-learning-experience</a></p><p> </p><p>The Office of the Independent Adjudicator for Higher Education (OIA), which provides a service to higher education students who are not satisfied with an institution's final decision on their complaint, recently published its 2013 Annual Report. This includes data on unresolved student complaints in England and Wales and shows a slight fall in the number of these complaints. The OIA considered 1972 unresolved students complaints in 2013 in comparison with 2012 in the previous year.</p><p> </p> answering member printed Lord Ahmad of Wimbledon question first answered 23/06/2014 16:48:04 answering member 4210 label Biography information for Lord Ahmad of Wimbledon
	tabling member	1796 label Biography information for Lord Taylor of Warwick

61473

	registered interest
	date	11/06/2014
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Criminal Proceedings: Ethnic Groups
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government, further to the data published in court proceeding tables associated with their criminal justice statistics quarterly report of December 2013, whether they plan to institute an inquiry into the higher proportion of black and minority ethnic defendants denied bail or receiving custodial sentences than non-black and minority ethnic defendants with comparable records for similar offences.
	tabling member printed	Lord Beecham
	uin	HL251
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p>The Government is committed to making sure that the criminal justice system is fair and just.</p><p> </p><p>The Criminal Justice System Strategy &amp; Action Plan, published last summer, set out a number of commitments to promote equality including a series of Minister-led events with stakeholders to explore what more could be done.</p><p> </p><p>The Criminal Justice Board has had several recent discussions about equality and diversity and regularly reviews the statistical data.</p><p> </p><p>We do not plan to hold a specific inquiry into the proportion of black and minority ethnic defendants denied bail or receiving custodial sentences as compared with non-black and minority ethnic defendants with comparable records for similar offences but are clear that more analysis is needed to understand the underlying causes reflected in this data.</p><p> </p><p>The Government will shortly publish an update to this plan which will contain further actions designed to promote equality.</p><p> </p> answering member printed Lord Faulks question first answered 23/06/2014 16:50:29 answering member 4183 label Biography information for Lord Faulks
	tabling member	4181 label Biography information for Lord Beecham

61941

	registered interest
	date	16/06/2014
	answering body	Department for International Development
	answering dept id	20
	answering dept short name	International Development
	answering dept sort name	International Development
	hansard heading	International Conference on Population and Development
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what actions they will take to help implement the Stockholm Statement of Commitment developed at the April 2014 International Conference on Population and Development.
	tabling member printed	Viscount Craigavon
	uin	HL359
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>The UK Government is fully committed to the principles of the International Conference on Population and Development's (ICPD) Programme of Action and will continue to uphold these principles in its development work. We consider 2014, as the twentieth anniversary and review year of the ICPD, as an important moment to recognise progress and to address remaining gaps and emerging challenges.</p><p> </p><p>We have been fully engaged in the intergovernmental process for the review of the ICPD, including actively participating in the regional and thematic conferences, the 47<sup>th</sup> Commission on Population and Development which took place in April of this year, as well as preparations for the upcoming special session at the United Nations General Assembly in September. The Stockholm Statement of Commitment was the outcome document agreed by participants attending the Sixth International Parliamentarians' Conference on the Implementation of the ICPD Programme of Action, which also took place in April. Official representatives from the UK Government did not participate in the Stockholm parliamentarians' meeting. However, the Stockholm Statement does endorse a number of the elements we have been supporting throughout our engagement in the ICPD review process and will continue to support, including that sexual and reproductive health and rights become a reality for all, without distinction of any kind.</p><p> </p> answering member printed Baroness Northover question first answered 23/06/2014 16:46:58 answering member 2539 label Biography information for Baroness Northover
	tabling member	3384 label Biography information for Viscount Craigavon

62557

	registered interest
	date	18/06/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Illegal Money Lending Teams: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Innovation and Skills, how many telephone calls the Illegal Money Lending Unit helpline received from (a) Scotland, (b) England, (c) Wales and (d) Northern Ireland in each of the last four years.
	tabling member constituency	Airdrie and Shotts
	tabling member printed	Pamela Nash
	uin	201228
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>The Illegal Money Lending Teams in England, Scotland and Wales receive intelligence via the helpline and also through via the “report a loan shark” web page on <a href="http://www.gov.uk/" target="_blank">www.gov.uk</a>, text messages, other electronic media and referrals from enforcement and debt advice agencies.</p><p> </p><p> </p><p> </p><p>Below is a breakdown of the number of calls received over the last four years and also the number of total pieces of intelligence received via all communications channels.</p><p> </p><p> </p><p> </p><table><tbody><tr><td> </td><td colspan="3"><p><strong>Telephone calls</strong></p></td><td> </td><td> </td><td colspan="3"><p><strong>Total Intelligence Received</strong></p></td></tr><tr><td> </td><td><p><strong>England</strong></p></td><td><p><strong>Wales</strong></p></td><td><p><strong>Scotland</strong></p></td><td> </td><td> </td><td><p><strong>England</strong></p></td><td><p><strong>Wales</strong></p></td><td><p><strong>Scotland</strong></p></td></tr><tr><td><p><strong>2013/14</strong></p></td><td><p>370</p></td><td><p>16</p></td><td><p>10</p></td><td> </td><td><p><strong>2013/14</strong></p></td><td><p>592</p></td><td><p>29</p></td><td><p>65</p></td></tr><tr><td><p><strong>2012/13</strong></p></td><td><p>323</p></td><td><p>20</p></td><td><p>8</p></td><td> </td><td><p><strong>2012/13</strong></p></td><td><p>657</p></td><td><p>32</p></td><td><p>117</p></td></tr><tr><td><p><strong>2011/12</strong></p></td><td><p>214</p></td><td><p>20</p></td><td><p>12</p></td><td> </td><td><p><strong>2011/12</strong></p></td><td><p>460</p></td><td><p>38</p></td><td><p>96</p></td></tr><tr><td><p><strong>2010/11</strong></p></td><td colspan="3"><p>Breakdown of number of calls received unavailable</p></td><td> </td><td><p><strong>2010/11</strong></p></td><td><p>299</p></td><td><p>48</p></td><td><p>28</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>Trading Standards is a devolved matter in Northern Ireland and so it is not possible to provide comparable data for there.</p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 23/06/2014 16:48:57 answering member 1497 label Biography information for Jenny Willott
	tabling member	3909 label Biography information for Pamela Nash

62558

	registered interest
	date	18/06/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Money Lenders
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Innovation and Skills, with reference to the Answer of 14 May 2014, Official Report, column 678W, on money lenders, how many actionable reports led to a conviction in each of the last four years.
	tabling member constituency	Airdrie and Shotts
	tabling member printed	Pamela Nash
	uin	201229
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p><strong>Final Approved answer to 13371</strong></p><p> </p><p> </p><p> </p><p> </p><p> </p><p>The Illegal Money Lending Teams conduct complex and sensitive investigations. The length of each investigation will be influenced by the circumstances of the specific case. In some instances convictions can only be delivered through months of proactive intelligence gathering and community engagement. Because of this, some cases span across multiple years and so there is not necessarily a direct link between the numbers of actionable reports and the numbers of convictions in any one year.</p><p> </p><p> </p><p> </p><p>Below is a breakdown of the number of operations, arrests and prosecutions completed by the Illegal Money Lending Teams in England, Scotland and Wales in each of the last four years and the number of custodial sentences handed down by the courts.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><table><tbody><tr><td> </td><td colspan="3"><p><strong>Operations</strong></p></td><td colspan="3"><p><strong>Arrests / Detainments</strong></p></td><td colspan="3"><p><strong>Prosecutions</strong></p></td><td colspan="3"><p><strong>Custodials</strong></p></td></tr><tr><td> </td><td><p><strong>England</strong></p></td><td><p><strong>Wales</strong></p></td><td><p><strong>Scotland</strong></p></td><td><p><strong>England</strong></p></td><td><p><strong>Wales</strong></p></td><td><p><strong>Scotland</strong></p></td><td><p><strong>England</strong></p></td><td><p><strong>Wales</strong></p></td><td><p><strong>Scotland</strong></p></td><td><p><strong>England</strong></p></td><td><p><strong>Wales</strong></p></td><td><p><strong>Scotland</strong></p></td></tr><tr><td><p><strong>2013/14</strong></p></td><td><p>74</p></td><td><p>29</p></td><td><p>9</p></td><td><p>107</p></td><td><p>4</p></td><td><p>7</p></td><td><p>55</p></td><td><p>2</p></td><td><p>7</p></td><td><p>25</p></td><td><p>2</p></td><td><p>0</p></td></tr><tr><td><p><strong>2012/13</strong></p></td><td><p>73</p></td><td><p>38</p></td><td><p>15</p></td><td><p>92</p></td><td><p>4</p></td><td><p>4</p></td><td><p>34</p></td><td><p>2</p></td><td><p>6</p></td><td><p>13</p></td><td><p>2</p></td><td><p>0</p></td></tr><tr><td><p><strong>2011/12</strong></p></td><td><p>57</p></td><td><p>37</p></td><td><p>14</p></td><td><p>62</p></td><td><p>13</p></td><td><p>17</p></td><td><p>17</p></td><td><p>4</p></td><td><p>6</p></td><td><p>11</p></td><td><p>4</p></td><td><p>1</p></td></tr><tr><td><p><strong>2010/11*</strong></p></td><td><p>288</p></td><td><p>46</p></td><td><p>17</p></td><td><p>104</p></td><td><p>6</p></td><td><p>5</p></td><td><p>32</p></td><td><p>7</p></td><td><p>5</p></td><td><p>26</p></td><td><p>1</p></td><td><p>0</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p> </p><p> </p><p>* The England Illegal Money Lending Team was restructured in April 2011- 9 England regional teams were merged into a single National team covering the whole of England.</p><p> </p><p> </p><p> </p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 23/06/2014 16:47:44 answering member 1497 label Biography information for Jenny Willott
	tabling member	3909 label Biography information for Pamela Nash

61960

	registered interest
	date	16/06/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Insolvency
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Innovation and Skills, how many complaints the Government has received on the England and Wales personal insolvency regime in relation to (a) bankruptcy, (b) individual voluntary arrangements and (c) debt relief orders in each year since 2010; and what the nature was of such complaints.
	tabling member constituency	Bedford
	tabling member printed	Richard Fuller
	uin	200891
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p>The Insolvency Service (Agency) does not hold records that categorise complaints in this way for 2009/10, 2010/11 and 2011/12. The Agency's records are held in relation to complaints received in respect of the official receiver's administration of bankruptcies and debt relief orders (DROs) from 2012/13 onwards.</p><p>Since June 2013, following introduction of the Insolvency Practitioner Complaints Gateway, the Agency has maintained records of complaints made against Insolvency Practitioners (IPs) and their administration of individual voluntary arrangements (IVAs) and Trust Deeds (a Scottish equivalent of IVAs) - no records are held for IVAs alone.</p><p>The following table summarises complaint numbers in respect of the official receiver or IP's administration of bankruptcies, IVA/ Trust Deeds and DROs.</p><table><tbody><tr><td><p>Year</p></td><td><p>Bankruptcy</p></td><td><p>IVA &amp; Trust Deeds</p></td><td><p>Debt relief orders</p></td></tr><tr><td><p>2012/13</p></td><td><p>193</p></td><td><p>-</p></td><td><p>0</p></td></tr><tr><td><p>2013/14</p></td><td><p>154</p></td><td><p>183</p></td><td><p>7</p></td></tr></tbody></table><p>Records detailing the nature of complaints received in relation to the official receiver's administration of bankruptcy and DRO cases have only been held since 2013/14. The complaints are categorised as follows:</p><p>Delay in taking action;</p><p>Delay in replying to correspondence;</p><p>Delay in returning telephone calls;</p><p>Personal conduct (of a member of staff);</p><p>Misleading/ incorrect information;</p><p>Failure to inform/ reply;</p><p>Failure to act;</p><p>Incorrect action; and</p><p>Quality of service by 3rd party acting for the Agency.</p><p>The nature of complaints received in respect of an IP's administration of IVAs are categorised as follows:</p><p>Complainant not receiving a completion certificate;</p><p>IP's failure to deal with correspondence;</p><p>Complainant disputing payment protection insurance compensation is asset in IVA;</p><p>Complainant believes they were given poor advice; and</p><p>IP failed to deal with an IVA/ Trust Deed in a timely way.</p> answering member constituency Cardiff Central answering member printed Jenny Willott question first answered 23/06/2014 16:53:22 answering member 1497 label Biography information for Jenny Willott
	tabling member	3912 label Biography information for Richard Fuller