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62673
star this property registered interest false more like this
star this property date less than 2014-06-18more like thismore than 2014-06-18
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
star this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
star this property hansard heading Telephone Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for the Home Department, how many telephone lines with the prefix (a) 0845, (b) 0844 and (c) 0843 her Department (i) operates and (ii) sponsors; how many calls each such number has received in the last 12 months; and whether alternative numbers charged at BT local rates are available in each such case. more like this
star this property tabling member constituency Walsall South more like this
star this property tabling member printed
Valerie Vaz more like this
star this property uin 201386 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-07-01more like thismore than 2014-07-01
star this property answer text <p> </p><p>Please see the table below detailing the use and purpose of non geographic <br>numbers, 0843, 0844 and 0845. These figures are taken directly from BT's call <br>reporting system.</p><p> </p><p>Home Office</p><p> </p><table><tbody><tr><td><p>Prefix</p></td><td><p>Number of lines / service</p></td><td><p>Inbound calls in last 12 months*</p></td><td><p>Alternative BT Local Rate No?</p></td></tr><tr><td><p>0843</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td><p>0844</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td rowspan="3"><p>0845</p></td><td><p>Nationality Contact Centre / European Enquiry Line</p></td><td><p>362,582</p></td><td><p>Migrated to 0300 March 2014</p></td></tr><tr><td><p>Asylum Support Line</p></td><td><p>46,294</p></td><td><p>Migrated to 0300 March 2014</p></td></tr><tr><td><p>MPs Enquiry Line</p></td><td><p>18,441</p></td><td><p>No</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>*Note:on 7 March 2014 the Nationality Contact Centre/European Enquiry Line and the Asylum Support Line both migrated from 0845 to the 0300 prefix with calls charged the same as calls to 01/02. The above volumes for those lines therefore are from June 2013 to March 2014</p><p> </p><p>HM Passport Office</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>Prefix</p></td><td><p>Number of lines / service</p></td><td><p>Inbound calls in last 12 months</p></td><td><p>Alternative BT Local Rate No?</p></td></tr><tr><td><p>0843</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td><p>0844</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td rowspan="2"><p> </p><p>0845</p></td><td><p>Customer Letters</p></td><td><p>325,452</p></td><td><p>0300 number available</p></td></tr><tr><td><p>Passport verification services (PVS)</p><p>(a Business to Business Service)</p></td><td><p>50,644</p></td><td><p>No</p></td></tr></tbody></table><p> </p><p> </p><p> </p>
star this property answering member constituency Staffordshire Moorlands remove filter
star this property answering member printed Karen Bradley remove filter
star this property question first answered
remove filter
star this property answering member
4110
star this property label Biography information for Karen Bradley more like this
star this property previous answer version
4353
star this property answering member constituency Staffordshire Moorlands more like this
star this property answering member printed Karen Bradley more like this
star this property answering member
4110
star this property label Biography information for Karen Bradley more like this
star this property tabling member
4076
unstar this property label Biography information for Valerie Vaz more like this