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1138809
unstar this property registered interest false more like this
star this property date less than 2019-07-15more like thismore than 2019-07-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Termination of Employment more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to Office for National Statistics Public Sector Employment data, what assessment she has made of the effect on the performance of her Department of the loss of over 20,000 staff since 2013. more like this
star this property tabling member constituency Hove more like this
star this property tabling member printed
Peter Kyle more like this
star this property uin 277229 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-18more like thismore than 2019-07-18
star this property answer text <p>Since 2013, through using a range of tools, we have improved the Department’s efficiency without dropping our performance levels. Our latest published figures show that we:</p><ul><li>delivered the lowest unemployment rate since 1974, getting on average 1,000 people into work every day since 2010</li><li>processed 78% of new claims within planned timescales and achieved customer satisfaction of 81%</li><li>processed Universal Credit (UC) faster - UC Full Service claimants for households with new claims receiving full payment on time had increased to around 86% in February 2019</li></ul> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-18T14:31:43.867Zmore like thismore than 2019-07-18T14:31:43.867Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4505
unstar this property label Biography information for Peter Kyle more like this
1138864
unstar this property registered interest false more like this
star this property date less than 2019-07-15more like thismore than 2019-07-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential benefits of enabling childcare costs to be paid directly to providers through universal credit. more like this
star this property tabling member constituency Hampstead and Kilburn more like this
star this property tabling member printed
Tulip Siddiq more like this
star this property uin 277240 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-18more like thismore than 2019-07-18
star this property answer text <p>The Government recently submitted its response to the Work and Pensions Select Committee’s follow-up report into Universal Credit: Childcare which sets out an assessment of the position in relation to payments direct to childcare providers. The response will be published in due course.</p><p> </p><p>Universal Credit is paid in a single monthly amount directly into people’s bank accounts, giving them control over their own money and making the move into work easier.</p><p> </p><p>The Government is committed to supporting parents with moving into work and, as part of this, we have increased the level of support for childcare costs from 70 per cent in legacy benefits to up to 85 per cent in Universal Credit. The Universal Credit childcare policy aligns with the wider government childcare offer, which includes free childcare hours and tax free childcare. This offer means that reasonable childcare costs should not form a barrier to work.</p><p> </p><p>Where upfront childcare costs or deposits may prevent a claimant from starting work, jobcentres will use the Flexible Support Fund to support the transition into work. When parents have good reason for late reporting of their childcare costs, the Department is piloting a more flexible approach to enable parents to be reimbursed at a later point.</p><p> </p><p>Since February 2018, Universal Credit claimants have been able to upload digital copies of their childcare cost receipts or invoices through their online Universal Credit account.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-18T15:39:49.16Zmore like thismore than 2019-07-18T15:39:49.16Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4518
unstar this property label Biography information for Tulip Siddiq more like this
1138926
unstar this property registered interest false more like this
star this property date less than 2019-07-15more like thismore than 2019-07-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Housing Benefit: Social Rented Housing more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many people have received under-occupancy penalty charges in each year since the introduction of those charges. more like this
star this property tabling member constituency Cardiff Central more like this
star this property tabling member printed
Jo Stevens more like this
star this property uin 277204 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-18more like thismore than 2019-07-18
star this property answer text <p>Figures on the number of households receiving Housing Benefit affected by the Removal of the Spare Room Subsidy are publically available through the DWP Stat Xplore website:</p><p> </p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/jsf/login.xhtml" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/jsf/login.xhtml</a></p><p> </p><p>Guidance for users is available at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p><p> </p><p>Figures on DWP Stat Xplore do not include claimants on Universal Credit with a Removal of the Spare Room Subsidy deduction, as this data is not currently available.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-18T14:23:51.45Zmore like thismore than 2019-07-18T14:23:51.45Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4425
unstar this property label Biography information for Jo Stevens more like this
1138944
unstar this property registered interest false more like this
star this property date less than 2019-07-15more like thismore than 2019-07-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many full-time enforcement case managers are employed by the child maintenance service. more like this
star this property tabling member constituency Linlithgow and East Falkirk more like this
star this property tabling member printed
Martyn Day more like this
star this property uin 277219 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-18more like thismore than 2019-07-18
star this property answer text <p>Child Maintenance Service employs 104 full-time Enforcement Case Managers. Enforcement Case Managers are those caseworkers who do court action rather than administrative enforcement action or financial investigation.</p><p> </p><p>For context the overall head count i.e. people (part-time or full-time) who are Enforcement Case Managers number 269. This equates to an overall resource, referred to as Full–time equivalent of 220.91.</p><p> </p><p>This is correct as of 30<sup>th</sup> June 2019.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-18T15:39:45.827Zmore like thismore than 2019-07-18T15:39:45.827Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4488
unstar this property label Biography information for Martyn Day more like this
1137797
unstar this property registered interest false more like this
star this property date less than 2019-07-09more like thismore than 2019-07-09
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Marketing more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what her Department's budget is for advertising and marketing in 2019-20. more like this
star this property tabling member constituency Birkenhead more like this
star this property tabling member printed
Frank Field more like this
star this property uin 275119 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-17more like thismore than 2019-07-17
star this property answer text <p>The Department for Work and Pensions is the biggest Government department with around 22 million citizens depending on our services on a daily basis. However, we are conscious that many people who want information about the services and support we provide won’t be aware of the different Government channels they can use to access that information, or may not have easy access to them. Equally, it is right that we advertise our services widely so that, should people need urgent support, they will have a level of awareness about where they can find that help and what that support might look like. Actively trying to reach the widest possible audience around the country is both necessary and responsible. This is in line with other Government departments.</p><p /><p /> <p> </p><p /><p /> <p>The current predicted DWP communications budget for advertising and marketing in 2019-20 is £13,332,000. This budget is constantly under review as we need to be flexible, ensure best value for money for the taxpayer and meet our responsibility to communicate Government policies effectively.</p><p /><p />
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-17T15:34:35.407Zmore like thismore than 2019-07-17T15:34:35.407Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1137837
unstar this property registered interest false more like this
star this property date less than 2019-07-09more like thismore than 2019-07-09
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Child Maintenance Service more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether her Department has plans to increase (a) funding and (b) staffing of the Child Maintenance Service. more like this
star this property tabling member constituency Warrington South more like this
star this property tabling member printed
Faisal Rashid more like this
star this property uin 275246 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-17more like thismore than 2019-07-17
star this property answer text <p>Child Maintenance Service funding and staffing is determined as part of the funding settlement that DWP receives to provide the range of services that it provides. DWP, along with all other Government Departments, is currently agreeing its budgets for the approaching Spending Review period with HM Treasury. No decisions on the level of future budgets has been agreed at this point but is expected to be resolved in the latter part of 2019.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-17T10:05:34.353Zmore like thismore than 2019-07-17T10:05:34.353Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4670
unstar this property label Biography information for Faisal Rashid more like this
1137609
unstar this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Prisoners' release more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many people leaving prison in England and Wales were released in the last 12 months with (a) a valid photo ID, (b) a bank account and (c) a JobCentre appointment for universal credit. more like this
star this property tabling member constituency Delyn more like this
star this property tabling member printed
David Hanson more like this
star this property uin 274444 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>The Department has dedicated Prison Work Coaches, who will support prisoners to complete their benefit claims and proceed to payment as quickly as possible. Our aim is to ensure claimants can access Universal Credit on the day of release in a bid to cut re-offending.</p><p> </p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-16T08:02:26.663Zmore like thismore than 2019-07-16T08:02:26.663Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
533
unstar this property label Biography information for David Hanson more like this
1138414
unstar this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints to the Independent Complaints Commissioner are (a) allocated to a caseworker and (b) awaiting allocation to a caseworker as at 11 July 2019. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 276137 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>When the Independent Case Examiner’s (ICE) office accepts a complaint for investigation, it will initially attempt to broker a solution between the complainant and the relevant business area or supplier, without having to request evidence to inform an investigation – this is known as “resolution”. If it’s not possible to resolve the complaint, the evidence will be requested and the case will await allocation to an Investigation Case Manager (ICM). The majority of complaints that are referred to ICE are complex and require a full investigation.</p><p> </p><p>Complaint investigations are dealt with by dedicated teams and complaints are usually brought into investigation in strict date order. The time complaints wait to be allocated for investigation varies depending on the volume and complexity of cases on hand and the available investigative resource. Productivity within the ICE Office increased during the 2018-19 reporting year, with the Office clearing 1,246 complaints, compared to 955 during the 2017-18 reporting year.</p><p> </p><p>As at 11 July 2019, there were 488 complaints under investigation (allocated to an ICM), and 1,377 complaints were awaiting allocation to an ICM.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-16T13:47:47.553Zmore like thismore than 2019-07-16T13:47:47.553Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
163
unstar this property label Biography information for Stephen Timms more like this
1138415
unstar this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the average time taken is between a case being accepted by the Independent Complaints Commissioner and being allocated to a caseworker in the most recent period for which figures are available; and if she will make a statement. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 276138 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>Complaint investigations are dealt with by dedicated teams and complaints are usually brought into investigation in strict date order. The time complaints wait to be allocated to an Investigation Case Manager (ICM) varies depending on the volume and complexity of cases on hand and the available investigative resource. Productivity within the ICE Office increased during the 2018-19 reporting year, with the Office clearing 1,246 complaints, compared to 955 during the 2017-18 reporting year.</p><p><strong> </strong></p><p>As at 11 July 2019, the average time taken for a complaint which requires investigation to be allocated to an ICM was 52 weeks.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-16T14:01:36.243Zmore like thismore than 2019-07-16T14:01:36.243Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
163
unstar this property label Biography information for Stephen Timms more like this
1138418
unstar this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Complaints more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints for the Independent Complaints Commissioner were received in 2018; and how many of those complaints have been allocated to a caseworker. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 276139 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>The Independent Case Examiner’s (ICE) Office received 5,307 complaints in 2018 of which 1,943 were accepted for examination. Of those complaints accepted, 567 have been allocated to Case Managers.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property question first answered
less than 2019-07-16T13:45:25.893Zmore like thismore than 2019-07-16T13:45:25.893Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
163
unstar this property label Biography information for Stephen Timms more like this