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1644884
star this property registered interest false more like this
star this property date less than 2023-06-14more like thismore than 2023-06-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask His Majesty's Government what progress they have made on their plans to audio-record all assessments for disability benefit by default. more like this
star this property tabling member printed
Lord Field of Birkenhead more like this
star this property uin HL8488 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2023-06-22more like thismore than 2023-06-22
star this property answer text <p>Audio recording is now available for face-to-face and telephone assessments with all the department’s assessment providers. These arrangements are publicised on providers’ websites and in the assessment invitation letters to claimants. The department remains committed to offering audio recording on an opt-in basis, giving claimants the choice of having their assessment recorded.</p> more like this
star this property answering member printed Viscount Younger of Leckie more like this
star this property question first answered
less than 2023-06-22T10:57:19.8Zmore like thismore than 2023-06-22T10:57:19.8Z
unstar this property answering member
4169
star this property label Biography information for Viscount Younger of Leckie more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
1642800
star this property registered interest false more like this
star this property date less than 2023-06-07more like thismore than 2023-06-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask His Majesty's Government what training in customer mental health they give to contractors providing assessments of benefits claimants. more like this
star this property tabling member printed
Baroness Browning more like this
star this property uin HL8277 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2023-06-14more like thismore than 2023-06-14
star this property answer text <p>We are fully committed to supporting those with mental health conditions. The assessment of mental, cognitive, and intellectual function is an integral part of the assessment process.</p><p> </p><p>All healthcare professionals (HPs) undertaking assessments on behalf of the department must be registered practitioners who have undergone comprehensive training in the functional assessment of disability, and mental health conditions. HPs continue to keep this knowledge up to date through continuous professional development.</p><p> </p><p>In addition, mental health function champions support HPs by providing additional expertise about mental health, cognitive, developmental, and learning disabilities, and can be referred to at any time during the assessment process.</p> more like this
star this property answering member printed Viscount Younger of Leckie more like this
star this property question first answered
less than 2023-06-14T11:01:59.243Zmore like thismore than 2023-06-14T11:01:59.243Z
unstar this property answering member
4169
star this property label Biography information for Viscount Younger of Leckie more like this
star this property tabling member
236
unstar this property label Biography information for Baroness Browning more like this
1611713
star this property registered interest false more like this
star this property date less than 2023-04-18more like thismore than 2023-04-18
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to his Department's prior information notice of 5 April on Additional Healthcare Capacity, reference 2023/S 000-009884, fow what reason additional capacity is required. more like this
star this property tabling member constituency Glasgow East more like this
star this property tabling member printed
David Linden more like this
star this property uin 181257 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2023-04-25more like thismore than 2023-04-25
star this property answer text <p>This contract replaces an existing contract, which is coming to an end.</p><p> </p><p>The Health Transformation Programme is developing a new Health Assessment Service through our Health Transformation Area. This is a controlled safe environment where we can develop the service at small scale, exploring ideas from claimants, stakeholders and DWP staff. The healthcare professionals who deliver WCA and PIP assessments within the Health Transformation Area, are directly employed by the DWP.</p><p> </p><p>The new contract provides additional healthcare professionals, providing us with the flexibility to supplement the capacity as required to ensure we can continue to provide a stable service to meet the needs of claimants and to continue to test and build the new service.</p> more like this
star this property answering member constituency Corby more like this
star this property answering member printed Tom Pursglove more like this
star this property question first answered
less than 2023-04-25T15:30:01.467Zmore like thismore than 2023-04-25T15:30:01.467Z
unstar this property answering member
4369
star this property label Biography information for Tom Pursglove more like this
star this property tabling member
4640
unstar this property label Biography information for David Linden more like this
1612761
star this property registered interest false more like this
star this property date less than 2023-04-20more like thismore than 2023-04-20
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what guidance is provided to health professionals who have been asked to provide medical evidence for (a) Personal Independence Payment assessments (b) Work Capability Assessments. more like this
star this property tabling member constituency Leicester South more like this
star this property tabling member printed
Jonathan Ashworth more like this
star this property uin 181971 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2023-04-25more like thismore than 2023-04-25
star this property answer text <p>The department publishes <a href="https://www.gov.uk/government/publications/dwp-factual-medical-reports-guidance-for-healthcare-professionals/dwp-medical-factual-reports-a-guide-to-completion" target="_blank">guidance</a> for health professionals who have been asked to provide medical evidence for Personal Independence Payment assessments and Work Capability Assessments, on GOV.UK.</p> more like this
star this property answering member constituency Corby more like this
star this property answering member printed Tom Pursglove more like this
star this property question first answered
less than 2023-04-25T10:05:48.037Zmore like thismore than 2023-04-25T10:05:48.037Z
unstar this property answering member
4369
star this property label Biography information for Tom Pursglove more like this
star this property tabling member
4244
unstar this property label Biography information for Jonathan Ashworth more like this
1610241
star this property registered interest false more like this
star this property date less than 2023-04-14more like thismore than 2023-04-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the policy paper entitled Transforming Support: The Health and Disability White Paper published on 15 March 2023, when his Department expects to complete its move to an IT system that will have the capability to record all assessments. more like this
star this property tabling member constituency Lewisham, Deptford more like this
star this property tabling member printed
Vicky Foxcroft more like this
star this property uin 180374 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2023-04-19more like thismore than 2023-04-19
star this property answer text <p>During 2024, the department intends to move to a new telephony platform and make enhancements to the Video Assessment application, bringing the ability to record all assessments.</p> more like this
star this property answering member constituency Corby more like this
star this property answering member printed Tom Pursglove more like this
star this property question first answered
less than 2023-04-19T10:44:46.94Zmore like thismore than 2023-04-19T10:44:46.94Z
unstar this property answering member
4369
star this property label Biography information for Tom Pursglove more like this
star this property tabling member
4491
unstar this property label Biography information for Vicky Foxcroft more like this
1549820
star this property registered interest false more like this
star this property date less than 2022-12-08more like thismore than 2022-12-08
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of training provided to assessors who consider Personal Independence Payments and the Work Capability Assessments for disabled claimants. more like this
star this property tabling member constituency Slough more like this
star this property tabling member printed
Mr Tanmanjeet Singh Dhesi more like this
star this property uin 106417 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2022-12-13more like thismore than 2022-12-13
star this property answer text <p>All assessment providers are required to ensure that all health professionals (HP) carrying out assessments have sufficient training and knowledge of the clinical aspects and likely overall functional effects of a wide range of health conditions and impairments.</p><p> </p><p>To ensure a high standard is maintained the department has an Independent Audit function that continually monitors performance and provides feedback to providers. Audit refers to a comprehensive check of the elements of the assessment, including the evidence collection, further evidence provided, and the assessment report completed by the HP. The check is completed against a set of guidelines to ensure a consistent approach is taken. This ensures that assessment reports are fit for purpose, clinically justified and sound, and provide sufficient information for the department to make an informed decision on entitlement to benefit.</p><p> </p><p>Providers work with the department to continuously improve assessment quality through a range of measures including audit procedures. We also measure the adequacy of HP training through customer satisfaction surveys undertaken by independent third parties. All providers have consistently exceeded their customer satisfaction targets of 90% for Personal Independence Payment and 92% for the Work Capability Assessment.</p><p> </p>
star this property answering member constituency Corby more like this
star this property answering member printed Tom Pursglove more like this
star this property question first answered
less than 2022-12-13T12:31:00.69Zmore like thismore than 2022-12-13T12:31:00.69Z
unstar this property answering member
4369
star this property label Biography information for Tom Pursglove more like this
star this property tabling member
4638
unstar this property label Biography information for Mr Tanmanjeet Singh Dhesi more like this
1542986
star this property registered interest false more like this
star this property date less than 2022-11-16more like thismore than 2022-11-16
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 7 November 2022 to Question 80819, how many times his Department visited assessment centres to help audit the performance of providers in each year from 2015 to 2022. more like this
star this property tabling member constituency Edmonton more like this
star this property tabling member printed
Kate Osamor more like this
star this property uin 88965 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2022-11-21more like thismore than 2022-11-21
star this property answer text <p>The information requested is not available. We have a stringent performance management regime which includes Department for Work and Pensions (DWP) performance managers attending assessment centres; however, data for such visits is not retained.</p><p> </p><p>Provider performance is measured across a range of service level agreements setting out the department's expectations for service delivery. These include quality, performance delivery targets and customer experience.</p><p> </p><p>Independent Audit is one of the department’s tools to measure quality for performance management purposes. It is a self-contained team comprising of experienced health professional assessors who review a sample of assessment reports on a monthly basis to determine their quality. This helps ensure that assessment reports are fit for purpose, clinically justified, and provide sufficient information for the department to make a reasonable decision on entitlement to benefit. It is not an audit of the assessment provider as a whole.</p><p> </p><p> </p>
star this property answering member constituency Corby more like this
star this property answering member printed Tom Pursglove more like this
star this property question first answered
less than 2022-11-21T17:08:36.137Zmore like thismore than 2022-11-21T17:08:36.137Z
unstar this property answering member
4369
star this property label Biography information for Tom Pursglove more like this
star this property tabling member
4515
unstar this property label Biography information for Kate Osamor more like this
1542987
star this property registered interest false more like this
star this property date less than 2022-11-16more like thismore than 2022-11-16
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 7 November 2022 to Question 80819 on Social Security Benefits: Medical Examinations, if he will publish the results of the last audit of Health Assessors; Capita and Independent Assessment Services. more like this
star this property tabling member constituency Edmonton more like this
star this property tabling member printed
Kate Osamor more like this
star this property uin 88966 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2022-11-21more like thismore than 2022-11-21
star this property answer text <p>We currently have no plans to publish the last audit results for Capita and Independent Assessment Services (IAS).</p><p>Referring to our previous answer to PQ80819, audit refers to a comprehensive check of the elements of the assessment, including the evidence collection, further evidence provided, and the assessment report completed by the health professional. It is not an audit of the assessment provider.</p><p>Provider performance is measured across a range of service level agreements (SLA) setting out the department's expectations for service delivery. These include quality, performance delivery targets and customer experience.</p><p>The monthly quality audit performance against the SLA target for Capita and IAS has already been published for January 2014 to April 2022 as part of the answer to <a href="https://questions-statements.parliament.uk/written-questions/detail/2022-06-27/26035" target="_blank">PQ26035</a>.</p> more like this
star this property answering member constituency Corby more like this
star this property answering member printed Tom Pursglove more like this
star this property question first answered
less than 2022-11-21T17:04:25.207Zmore like thismore than 2022-11-21T17:04:25.207Z
unstar this property answering member
4369
star this property label Biography information for Tom Pursglove more like this
star this property tabling member
4515
unstar this property label Biography information for Kate Osamor more like this
1540031
star this property registered interest false more like this
star this property date less than 2022-11-07more like thismore than 2022-11-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how often her Department visits health assessment centres in person to audit the performance of assessment providers. more like this
star this property tabling member constituency Edmonton more like this
star this property tabling member printed
Kate Osamor more like this
star this property uin 80819 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2022-11-14more like thismore than 2022-11-14
star this property answer text <p>The Department for Work and Pensions (DWP) does not have a contractual obligation to perform regular visits to assessment centres, but does retain the right to visit any assessment centre, at any time, subject to reasonable notice. The department exercises this right, with Personal Independence Payment (PIP) and Work Capability Assessment (WCA) performance managers visiting assessment centres on an informal basis.</p><p> </p><p>The department has set standards for the quality of assessments for all its assessment providers and independent auditors. The department ensures a high standard is maintained by having an independent audit function that continually monitors performance and provides feedback to its providers. Audit refers to a comprehensive check of the elements of the assessment, including the evidence collection, further evidence provided, and the assessment report completed by the health professional.</p><p> </p> more like this
star this property answering member constituency Corby more like this
star this property answering member printed Tom Pursglove more like this
star this property question first answered
less than 2022-11-14T14:55:24.153Zmore like thismore than 2022-11-14T14:55:24.153Z
unstar this property answering member
4369
star this property label Biography information for Tom Pursglove more like this
star this property tabling member
4515
unstar this property label Biography information for Kate Osamor more like this
1540028
star this property registered interest false more like this
star this property date less than 2022-11-07more like thismore than 2022-11-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Medical Examinations remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 1 November to Question 72384, if he will publish the training material which is shared between assessment providers. more like this
star this property tabling member constituency Edmonton more like this
star this property tabling member printed
Kate Osamor more like this
star this property uin 80818 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2022-11-14more like thismore than 2022-11-14
star this property answer text <p>Although assessment providers share training material between themselves to encourage best practice, we have no plans to publish the training material.</p><p> </p><p>The department introduced a Clinical Governance Quality Standards (CGQS) Framework to ensure that consistent quality standards are applied by all assessment providers. The CGQS Forum has the remit to facilitate embedding of the CGQS Framework across the department and its assessment providers. They share best practice including training and learning from leading national and international organisations, to continuously improve quality.</p> more like this
star this property answering member constituency Corby more like this
star this property answering member printed Tom Pursglove more like this
star this property question first answered
less than 2022-11-14T14:53:13.073Zmore like thismore than 2022-11-14T14:53:13.073Z
unstar this property answering member
4369
star this property label Biography information for Tom Pursglove more like this
star this property tabling member
4515
unstar this property label Biography information for Kate Osamor more like this