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1136525
star this property registered interest false more like this
star this property date less than 2019-07-03more like thismore than 2019-07-03
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Financial Ombudsman Service more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, how many complaints have been submitted to the Financial Ombudsman Service in each of the last three years; what the average wait was for a final decision in each of those years; how many complaints are currently outstanding; and what the current average waiting time is for a final decision. more like this
star this property tabling member constituency Brighton, Pavilion more like this
star this property tabling member printed
Caroline Lucas remove filter
star this property uin 272805 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-11more like thismore than 2019-07-11
star this property answer text <p>This is a matter for the Financial Ombudsman Service (FOS), which is operationally independent from Government. The question has been passed on to the FOS. The FOS will reply directly to Caroline Lucas MP by letter. A copy of the letter will be placed in the Library of the House.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-07-11T16:01:13.14Zmore like thismore than 2019-07-11T16:01:13.14Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
3930
unstar this property label Biography information for Caroline Lucas more like this
1122089
star this property registered interest false more like this
star this property date less than 2019-04-18more like thismore than 2019-04-18
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Consumer Credit Act 1974 more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, pursuant to the Answer 8 April 2019 to Question 239222 on Consumer Credit Act 1974, if he will make it his policy to revise the rules in the Consumer Credit Act 1974 on the prescribed content of default and arrears notices; and if he will make a statement. more like this
star this property tabling member constituency Brighton, Pavilion more like this
star this property tabling member printed
Caroline Lucas remove filter
star this property uin 245748 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-04-30more like thismore than 2019-04-30
star this property answer text <p>The Financial Conduct Authority (FCA) published the final report on the review of the retained provisions of the Consumer Credit Act 1974 (CCA) in March 2019. The FCA concluded that the current framework of information requirements continues to provide important consumer protection, however, there are a number of issues that need further consideration.</p><p> </p><p>On 25 March, the Government laid a Written Ministerial Statement (HCWS1442) in response to the FCA’s review of the retained provisions of the CCA. In line with that statement, the Government is considering the findings of the FCA’s final report, and will respond in due course.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-04-30T13:58:35.347Zmore like thismore than 2019-04-30T13:58:35.347Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
3930
unstar this property label Biography information for Caroline Lucas more like this
1108678
star this property registered interest false more like this
star this property date less than 2019-04-01more like thismore than 2019-04-01
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Consumer Credit Act 1974 more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, when he plans to respond to the Financial Conduct Authority’s Review of retained provisions of the Consumer Credit Act; and what form the response will take. more like this
star this property tabling member constituency Brighton, Pavilion more like this
star this property tabling member printed
Caroline Lucas remove filter
star this property uin 239222 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-04-08more like thismore than 2019-04-08
star this property answer text <p>On 25 March, the Government laid a Written Ministerial Statement (HCWS1442) in response to the Financial Conduct Authority’s (FCA) review of the retained provisions of the Consumer Credit Act.</p><p> </p><p>The Statement explained that the Government will consider the report and whether further reform of the consumer credit regulatory regime is needed.</p><p> </p><p>The Written Ministerial Statement can be found at: <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2019-03-25/HCWS1442/" target="_blank">https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2019-03-25/HCWS1442/</a></p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-04-08T09:33:21.317Zmore like thismore than 2019-04-08T09:33:21.317Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
3930
unstar this property label Biography information for Caroline Lucas more like this
905547
star this property registered interest false more like this
star this property date less than 2018-05-16more like thismore than 2018-05-16
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Instalment Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 14 May 2018 to Question 141345 on Instalment Credit, whether (a) he, (b) Ministers of his Department and (c) officials of his Department have discussed the feasibility of introducing a total cap on the cost of rent-to-own goods with the Financial Conduct Authority. more like this
star this property tabling member constituency Brighton, Pavilion more like this
star this property tabling member printed
Caroline Lucas remove filter
star this property uin 144880 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-05-24more like thismore than 2018-05-24
star this property answer text <p>Treasury ministers and officials have meetings with a wide variety of organisations in the public and private sectors as part of the process of policy development and delivery. This includes regular meetings with the Financial Conduct Authority (FCA) to discuss relevant regulatory issues.</p><p> </p><p>The government has given the FCA strong powers to protect consumers, including the power to cap the cost of credit, and the FCA can do so if it thinks it is necessary to protect consumers. In 2015, the FCA capped the cost of payday lending, and the FCA has said that it will keep the issue of capping the cost of credit in other markets under review.</p><p> </p><p>The government welcomes the ongoing work of the FCA to review the high-cost credit market, including the rent-to-own sector. The FCA will publish an update later this month.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen more like this
star this property question first answered
less than 2018-05-24T11:16:40.667Zmore like thismore than 2018-05-24T11:16:40.667Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
3930
unstar this property label Biography information for Caroline Lucas more like this
897979
star this property registered interest false more like this
star this property date less than 2018-05-04more like thismore than 2018-05-04
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
unstar this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Instalment Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, what his Department's policy is on the introduction of a cap on the total cost of rent-to-own goods; and if he will make a statement. more like this
star this property tabling member constituency Brighton, Pavilion more like this
star this property tabling member printed
Caroline Lucas remove filter
star this property uin 141345 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-05-14more like thismore than 2018-05-14
star this property answer text <p>The government is committed to protecting consumers from unfair lending practises. To this end, the government has given the Financial Conduct Authority (FCA) strong powers, including the power to cap the cost of credit, and it will do so if it thinks it is necessary to protect consumers.</p><p> </p><p>The FCA is conducting a review of the high-cost credit market, including rent-to-own, and will publish an update later this month. The government will continue to work closely with the FCA to ensure that all customers are treated fairly.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen more like this
star this property question first answered
less than 2018-05-14T09:12:43.217Zmore like thismore than 2018-05-14T09:12:43.217Z
unstar this property answering member
4051
star this property label Biography information for John Glen remove filter
star this property tabling member
3930
unstar this property label Biography information for Caroline Lucas more like this