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100548

	registered interest
	date	22/10/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Payments
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much his Department spent on bank transfer transactions for each type of benefit and pension payment in the last financial year; and what the total cost was of those transfers.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	211429
	answer	answer is ministerial correction date of answer 29/10/2014 answer text <p /> <p>DWP can provide a total figure for UK benefit bank transfers for 2013/14 (including pensions) by BACS, broken down by benefit as follows:</p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Benefit</strong></p><p><strong> </strong></p></td><td><p><strong>Volume</strong></p></td><td><p><strong>Banking Costs</strong></p></td></tr><tr><td><p>ATTENDANCE ALLOWANCE (AA) (inc Overseas)</p></td><td><p>14,914,870</p></td><td><p>£65,625.43</p></td></tr><tr><td><p>DISABILITY LIVING ALLOWANCE (DLA) (inc Overseas)</p></td><td><p>47,522,463</p></td><td><p>£209,098.84</p></td></tr><tr><td><p>EUROPEAN SOCIAL FUND (ESF)</p></td><td><p>288</p></td><td><p>£1.27</p></td></tr><tr><td><p>CARERS ALLOWANCE (CA) (inc Overseas)</p></td><td><p>27,066,880</p></td><td><p>£119,094.27</p></td></tr><tr><td><p>INCAPACITY BENEFIT (INCAP)</p></td><td><p>10,093,974</p></td><td><p>£44,413.49</p></td></tr><tr><td><p>INCOME SUPPORT (IS)</p></td><td><p>146,845,498</p></td><td><p>£646,120.19</p></td></tr><tr><td><p>INDUSTRIAL INJURIES (IIDB)</p></td><td><p>11,975,719</p></td><td><p>£52,693.16</p></td></tr><tr><td><p>OVERSEAS DIVISION (ODIIDB)</p></td><td><p>73,828</p></td><td><p>£324.84</p></td></tr><tr><td><p>JSA</p></td><td><p>30,546,139</p></td><td><p>£134,403.01</p></td></tr><tr><td><p>MORTGAGE DIRECT (JSA MD)</p></td><td><p>239,080</p></td><td><p>£1,051.95</p></td></tr><tr><td><p>LPS</p></td><td><p>71,171</p></td><td><p>£313.15</p></td></tr><tr><td><p>LPS MID</p></td><td><p>1,900</p></td><td><p>£8.36</p></td></tr><tr><td><p>MORTGAGE DIRECT (MI)</p></td><td><p>1,299,364</p></td><td><p>£5,717.20</p></td></tr><tr><td><p>RETIREMENT PENSIONS</p></td><td><p>339,855,838</p></td><td><p>£1,495,365.69</p></td></tr><tr><td><p>THIRD PARTY PAYMENTS (TPP)</p></td><td><p>44,715</p></td><td><p>£196.75</p></td></tr><tr><td><p>WINTER FUEL NEW RULE (WFNR)</p></td><td><p>953,886</p></td><td><p>£4,197.10</p></td></tr><tr><td><p>SOCIAL FUND (SF)</p></td><td><p>1,157,008</p></td><td><p>£5,090.84</p></td></tr><tr><td><p>DWP ESA MID</p></td><td><p>617,369</p></td><td><p>£2,716.42</p></td></tr><tr><td><p>DWP ESA</p></td><td><p>44,349,674</p></td><td><p>£195,138.57</p></td></tr><tr><td><p>DWP CPS LOCAL PAYMENTS</p></td><td><p>1,930,311</p></td><td><p>£8,493.37</p></td></tr><tr><td><p>PIP</p></td><td><p>282,631</p></td><td><p>£1,243.58</p></td></tr><tr><td><p>Universal Credit</p></td><td><p>13,556</p></td><td><p>£59.65</p></td></tr><tr><td><p>Benefits Total</p></td><td><p>679,559,975</p></td><td><p>£2,990,063.89</p></td></tr><tr><td><p>Excluding CSA/SPVA/CMS</p></td><td><p>686,118,046</p></td><td><p>£3,018,919.40</p></td></tr><tr><td><p><strong>TOTAL BACS</strong></p><p><strong> </strong></p></td><td><p><strong>699,386,621</strong></p></td><td><p><strong>£3,077,301.13</strong></p></td></tr></tbody></table><p><strong> </strong></p><p>The Department does not have the breakdown for Faster Payments by benefit type, however the total volume figure of payments is 3,261,640 and a transaction value of £526,273.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 29/10/2014 14:27:34 answering member 220 label Biography information for Steve Webb
	tabling member	4045 label Biography information for Ian Swales

61764

	registered interest
	date	12/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Ministerial Policy Advisers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the cost of redundancy payments for special advisers in her Department has been since May 2010.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	200472
	answer	answer is ministerial correction date of answer 19/06/2014 answer text <p> </p><p> </p><p>No redundancy payments have been made to special advisers in the Home Office since May 2010.</p><p> </p><p> </p><p> </p> answering member constituency Staffordshire Moorlands answering member printed Karen Bradley question first answered 19/06/2014 15:35:59 answering member 4110 label Biography information for Dame Karen Bradley
	tabling member	4045 label Biography information for Ian Swales

48370

	registered interest
	date	10/04/2014
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, whether the Driver and Vehicle Licensing Agency will include small and medium-sized enterprises in the procurement process for its contract to manage direct debit payments for vehicle tax discs.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	196295
	answer	answer is ministerial correction date of answer 01/05/2014 answer text <p> </p><p>The Driver and Vehicle Licensing Agency (DVLA) will deliver direct debits for vehicle excise duty in two phases. Initially, the DVLA will partly use its existing contract for IT service provision with elements being subcontracted via an open competition which will include small/medium enterprise interest.</p><p> </p><p>The full strategic solution will be pursued in an open competition which will start in 2015. This open competition will also invite interest from Government frameworks which support small/medium enterprise involvement.</p><p /> <p /><p /> answering member constituency Wimbledon answering member printed Stephen Hammond question first answered 01/05/2014 12:00:00 answering member 1585 label Biography information for Stephen Hammond
	tabling member	4045 label Biography information for Ian Swales

48369

	registered interest
	date	10/04/2014
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, what steps he is taking to ensure that the Driver and Vehicle Licensing Agency meets the deadline of 1 November 2014 for enabling payment for vehicle tax discs by direct debit.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	196296
	answer	answer is ministerial correction date of answer 01/05/2014 answer text <p> </p><p>The Driver and Vehicle Licensing Agency has in place a dedicated project team which is working on the systems and other changes needed to deliver direct debits for vehicle excise duty. Progress is being monitored in line with departmental governance procedures.</p> answering member constituency Wimbledon answering member printed Stephen Hammond question first answered 01/05/2014 12:00:00 answering member 1585 label Biography information for Stephen Hammond
	tabling member	4045 label Biography information for Ian Swales

100818

	registered interest
	date	23/10/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	G4S
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, whether G4S records (a) telephone calls made to it by asylum seekers who have ended the call as they have not been able to explain that they need an interpreter and (b) all other telephone calls received in connection with its contract to deliver accommodation for asylum seekers.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	211808
	answer	answer is ministerial correction date of answer 28/10/2014 answer text <p>All providers are required under the COMPASS contracts to provide a minimum level of support to asylum seekers accommodated in their properties, this includes briefing the service user in a language that they understand, on how to contact the provider and the Home Office to make complaints.<br><br>G4S does make a record of all telephone calls they receive from asylum applicants accommodated in their property and refers service users to their interpreters where it is clear that an interpreter is required.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 28/10/2014 14:19:40 answering member 1530 label Biography information for James Brokenshire
	tabling member	4045 label Biography information for Ian Swales

92668

	registered interest
	date	10/10/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Asylum: Advisory Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps she is taking to ensure that asylum seekers receive face-to-face advice when making or following up a complaint.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	209289
	answer	answer is ministerial correction date of answer 17/10/2014 answer text <p>Asylum seekers are encouraged to raise any issues they have with the Home Office in person when they attend their reporting office or the asylum screening unit. <br><br>Where someone is unhappy with the service provided to them, they are advised to raise this immediately so that the issue can be resolved at the <br>point where the service was provided. Where someone is not happy with the way their verbal complaint was handled or would like to make a formal complaint they are advised to make a written complaint. <br><br>Written complaints are handled by Responder hubs who aim to respond to the complainant within 20 working days following an investigation of their complaint. All complaints are acknowledged and contact information is provided both at the initial stage and at the outcome.<br><br>Advice on how to make a complaint is available on the Home Office website at: <a href="http://www.gov.uk/visas-immigration" target="_blank">www.gov.uk/visas-immigration</a>. Leaflets and posters providing this information are displayed in most Home Office premises open to the public.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/10/2014 15:09:06 answering member 1530 label Biography information for James Brokenshire
	tabling member	4045 label Biography information for Ian Swales

100448

	registered interest
	date	22/10/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Asylum
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps she is taking to make it possible for asylum seekers to make a complaint without it costing them money to call from their mobile phones.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	211425
	answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>Complaints regarding the operation of the Asylum system can be made by email or in writing to UK Visas and Immigration. <br><br>Information regarding the UK Visas and Immigration complaints procedure and how to contact the Complaints Allocation Hub is available to the public at the following website link:<br><br><a href="http://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure" target="_blank">www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure</a></p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 27/10/2014 12:27:13 answering member 1530 label Biography information for James Brokenshire
	tabling member	4045 label Biography information for Ian Swales

100316

	registered interest
	date	22/10/2014
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Bank Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, how much his Department spent on bank transfer transactions for tax credits and tax refunds in the last financial year.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	211413
	answer	answer is ministerial correction date of answer 18/11/2014 answer text <p>Her Majesty’s Revenue and Customs (HMRC) includes information on bank charges in its annual report and accounts (Page 138 Other Administration Costs and Page 140 Programme Costs):</p><p> </p><p> </p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/330670/HMRC-annual-report-2013-14.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/330670/HMRC-annual-report-2013-14.pdf</a></p><p> </p> answering member constituency Witham answering member printed Priti Patel question first answered 18/11/2014 15:31:39 answering member 4066 label Biography information for Priti Patel
	tabling member	4045 label Biography information for Ian Swales

61647

	registered interest
	date	12/06/2014
	answering body	Ministry of Defence
	answering dept id	11
	answering dept short name	Defence
	answering dept sort name	Defence
	hansard heading	Ministerial Policy Advisers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Defence, how much his Department has spent on redundancy payments for special advisers since May 2010.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	200475
	answer	answer is ministerial correction date of answer 25/06/2014 answer text <p>I refer the hon. Member to the answer given by the Minister for the Cabinet Office (Mr Maude) on 19 June 2014 (Official Report, column 678W).</p> answering member constituency Broxtowe answering member printed Anna Soubry question first answered 25/06/2014 16:09:02 answering member 3938 label Biography information for Anna Soubry attachment 1 file name 20140619 - Hansard extract Ministerial Policy Advisers.doc title 20140619 Hansard extract
	tabling member	4045 label Biography information for Ian Swales

61703

	registered interest
	date	12/06/2014
	answering body	Foreign and Commonwealth Office
	answering dept id	16
	answering dept short name	Foreign and Commonwealth Office
	answering dept sort name	Foreign and Commonwealth Office
	hansard heading	Ministerial Policy Advisers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, how much his Department has spent on redundancy payments for special advisers since May 2010.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	200476
	answer	answer is ministerial correction date of answer 19/06/2014 answer text <p>I refer the hon. Member to the answer given by the Minister for the Cabinet Office and Paymaster General, my right hon. Friend the Member for Horsham (Mr Maude), to today's Parliamentary Question 200473.</p> answering member constituency Faversham and Mid Kent answering member printed Hugh Robertson question first answered 19/06/2014 15:18:54 answering member 1415 label Biography information for Sir Hugh Robertson
	tabling member	4045 label Biography information for Ian Swales