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1046140
star this property registered interest false more like this
star this property date less than 2019-01-22more like thismore than 2019-01-22
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport,pursuant to the Answer of 21 February 2019 to Question 208287, what assessment he has made of the adequacy of Network Rail’s investment and planning with respect to (a) signalling, (b) platforms and (c) power supply in order to facilitate the introduction of the new trains due onto the rail network between 2019 and 2021. more like this
star this property tabling member constituency Middlesbrough more like this
star this property tabling member printed
Andy McDonald more like this
star this property uin 211311 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-01-30more like thismore than 2019-01-30
unstar this property answer text <p>This is an exciting time for the rail industry and for passengers, with new fleets of trains being introduced which will help deliver a step-change in customer service. The performance of trains is one factor affecting the overall network performance. Both the Department and operators consider these factors as part of the franchise competition process. Operators then have obligations to deliver performance in line with their franchise commitments; no separate target is set in respect of train performance.</p><p> </p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property grouped question UIN
211309 more like this
211312 more like this
star this property question first answered
less than 2019-01-30T13:08:02.523Zmore like thismore than 2019-01-30T13:08:02.523Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4269
unstar this property label Biography information for Andy McDonald more like this
1092145
star this property registered interest false more like this
star this property date less than 2019-03-20more like thismore than 2019-03-20
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, which of the rail improvement projects proposed by Network Rail’s East Coast Main Line Route Study will be prioritised for investment; and how those projects will be funded. more like this
star this property tabling member constituency Newcastle upon Tyne North more like this
star this property tabling member printed
Catherine McKinnell more like this
star this property uin 234723 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-03-25more like thismore than 2019-03-25
unstar this property answer text <p>We have already announced that we will invest up to £780m to deliver upgrades to the East Coast Main Line by the early 2020s. This is on top of the £400m invested since 2014 in power upgrades between London and Doncaster and infrastructure improvements elsewhere across the route. The Department is working with stakeholders, including Transport for the North, to identify and assess further potential enhancements for the East Coast Main Line. We will take staged decisions to progress further enhancements through the Rail Network Enhancement Pipeline process.</p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2019-03-25T14:03:28.167Zmore like thismore than 2019-03-25T14:03:28.167Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4125
unstar this property label Biography information for Catherine McKinnell more like this
1048023
star this property registered interest false more like this
star this property date less than 2019-01-25more like thismore than 2019-01-25
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what steps he is taking to improve the level of customer satisfaction in rail companies. more like this
star this property tabling member constituency Sheffield, Brightside and Hillsborough more like this
star this property tabling member printed
Gill Furniss more like this
star this property uin 212651 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-01-30more like thismore than 2019-01-30
unstar this property answer text <p>Passenger satisfaction is an absolute priority for the Department. We have introduced new measures on compensation, an independent rail ombudsman and commissioned an independent root and branch review of the railway. A £48 billion investment will help to modernise the network and deliver significant improvements in performance, punctuality and increase capacity of trains across the country.</p><p> </p><p>We have also made significant improvements to our franchise incentives to ensure operators deliver a consistently high-quality experience for passengers, by including challenging customer satisfaction targets in Franchise Agreements which require operators to deliver increases in satisfaction across a range of key measures.</p><p> </p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2019-01-30T14:27:24.973Zmore like thismore than 2019-01-30T14:27:24.973Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4571
unstar this property label Biography information for Gill Furniss more like this
1127574
star this property registered interest false more like this
star this property date less than 2019-05-20more like thismore than 2019-05-20
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what recent estimate he has made of the number of train cancellations in 2018. more like this
star this property tabling member constituency Coatbridge, Chryston and Bellshill more like this
star this property tabling member printed
Hugh Gaffney more like this
star this property uin 256365 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-05-23more like thismore than 2019-05-23
unstar this property answer text <p>The industry definition for cancellations includes those trains which did not complete their full journey or failed to call at one or more stations. Around 4% of planned services met this criteria between 7 January 2018 and 5 January 2019.</p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2019-05-23T15:54:27.77Zmore like thismore than 2019-05-23T15:54:27.77Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4614
unstar this property label Biography information for Hugh Gaffney more like this
1024785
star this property registered interest false more like this
star this property date less than 2018-12-13more like thismore than 2018-12-13
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what recent assessment his Department has made of trends in the number of trains that are (a) delayed, (b) cancelled and (c) subject to incomplete journeys. more like this
star this property tabling member constituency Birmingham, Northfield more like this
star this property tabling member printed
Richard Burden more like this
star this property uin 202038 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-12-18more like thismore than 2018-12-18
unstar this property answer text <p>Analysis is undertaken by industry with Network Rail being responsible for rail performance. Franchised operators have benchmarks for delays (Delay Minutes), cancellations and part cancellations (combined as Cancellations) within the Franchise Agreement. Franchised operators provide industry period (4-weekly) results to the Department against the FA benchmarks that set Moving Annual Average targets (13 rolling periods), these are monitored by the Department.</p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2018-12-18T12:20:56.873Zmore like thismore than 2018-12-18T12:20:56.873Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
301
unstar this property label Biography information for Richard Burden more like this
1042333
star this property registered interest false more like this
star this property date less than 2019-01-16more like thismore than 2019-01-16
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what progress has been on refunding passengers as a result of the train delays and cancellations in 2018. more like this
star this property tabling member constituency Blackburn more like this
star this property tabling member printed
Kate Hollern more like this
star this property uin 209367 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-01-23more like thismore than 2019-01-23
unstar this property answer text <p>Under a special compensation scheme, paid for by the rail industry, following the disruption last summer, over 14,000 claims from season ticket holders and regular travellers on Northern and TransPennine Express services have now been submitted and over £1million paid out in compensation.</p><p> </p><p>Northern introduced Delay Repay 15 (DR15) in December 2018. DR15 entitles passengers who have been delayed by 15-29 minutes to compensation worth 25% of the single fare. This is in addition to the existing Delay Repay 30 arrangements.</p><p> </p><p>Data published by the Department in October 2018 show that, in the past two years the total amount of compensation paid to passengers increased by 80%, as Government encouraged train operators to better publicise passengers’ rights.</p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2019-01-23T12:14:39.537Zmore like thismore than 2019-01-23T12:14:39.537Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4363
unstar this property label Biography information for Kate Hollern more like this
1023277
star this property registered interest false more like this
star this property date less than 2018-12-11more like thismore than 2018-12-11
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what performance indicators his Department uses to measure the number of times that trains run by franchise operators have not stopped at a station as a result of a service already being late running. more like this
star this property tabling member constituency Cardiff Central more like this
star this property tabling member printed
Jo Stevens more like this
star this property uin 201190 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-12-17more like thismore than 2018-12-17
unstar this property answer text <p>Services that skip one or more stations for reasons the operator itself is responsible are considered as Part Cancellations within the Department’s Cancellation performance regime. This means they are counted towards the overall number of Cancellations any operator incurs against its benchmark. The Department does not routinely require any specific reason for a cancellation to be reported.</p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2018-12-17T09:11:23.563Zmore like thismore than 2018-12-17T09:11:23.563Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4425
unstar this property label Biography information for Jo Stevens more like this
1019820
star this property registered interest false more like this
star this property date less than 2018-12-04more like thismore than 2018-12-04
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what estimate he has made of the number of rail passengers who have been delayed by (a) at least (i) 30 minutes and (ii) one hour and (b) more than two hours in the UK in each year since 2010. more like this
star this property tabling member constituency Coventry South more like this
star this property tabling member printed
Mr Jim Cunningham more like this
star this property uin 198729 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-12-10more like thismore than 2018-12-10
unstar this property answer text <p>The Department for Transport (DfT) does not hold estimates of the number of rail passengers who have been delayed by (i) at least thirty minutes, (ii) one hour or more, or (iii) more than two hours each year since 2010.</p><p> </p><p>However, DfT recently published (1 October) the compensation amounts paid by TOCs to passengers for delayed journeys since 2009. It shows the total amount of compensation paid to passengers has risen 80% in the past two years, as the government has increased the requirements of train operators to publicise passengers’ rights.</p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2018-12-10T14:47:11.313Zmore like thismore than 2018-12-10T14:47:11.313Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
308
unstar this property label Biography information for Mr Jim Cunningham more like this
1052249
star this property registered interest false more like this
star this property date less than 2019-01-31more like thismore than 2019-01-31
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what assessment his Department has made of the financial effect on business of decreases in rail punctuality. more like this
star this property tabling member constituency Barnsley East more like this
star this property tabling member printed
Stephanie Peacock more like this
star this property uin 215248 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-02-08more like thismore than 2019-02-08
unstar this property answer text <p>The Department’s general approach to appraising the impact of delays and cancellations is published in the Department’s Transport Appraisal Guidance (<a href="https://www.gov.uk/guidance/transport-analysis-guidance-webtag" target="_blank">https://www.gov.uk/guidance/transport-analysis-guidance-webtag</a>). There is a particular approach to appraising punctuality impacts for business users that takes into account the impact that the delay has on the business as well as the individual who is delayed. Unit A1.3 of the guidance explains how impacts on business users are assessed.</p> more like this
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2019-02-08T09:55:57.23Zmore like thismore than 2019-02-08T09:55:57.23Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4607
unstar this property label Biography information for Stephanie Peacock more like this
1137811
star this property registered interest false more like this
star this property date less than 2019-07-09more like thismore than 2019-07-09
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
unstar this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what assessment he has made of the implications for his Department's policies of the finding of the July 2019 Railway Gazette International report that the real time performance speed of trains in the UK were 13th in a table of world rankings; and if he will make a statement. more like this
star this property tabling member constituency Middlesbrough more like this
star this property tabling member printed
Andy McDonald more like this
star this property uin 275204 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-17more like thismore than 2019-07-17
unstar this property answer text <p>The type of role that railways play, for example the relative mix of local and commuter demand versus regional and longer distance travel, varies from country to country. The UK has one of the most intensively utilised rail networks in Europe, with many commuter services and over 4,000 extra services per week having been added over the past couple of years. The UK rail system has some of the highest passenger satisfaction levels in Europe, and the recent Transport Focus National Rail Passenger Survey Spring 2019 reported that the biggest single factor impacting on passenger satisfaction was punctuality, at a 36% contribution, whilst ‘journey length’ only made a 7% contribution. Furthermore, to the limited extent that journey length is considered important, 84% of passengers surveyed were satisfied with ‘the length of time the journey was scheduled to take (speed)’, the third highest satisfaction level out of the 40 different aspects of a rail journey assessed.</p><p> </p><p>Once construction of HS2 has been completed trains would be capable of operations up to 360km/h, however HS2 is about much more than just speed, it brings enhanced capacity, in particular released capacity on the existing rail network connectivity and wider economic benefits.</p><p> </p>
star this property answering member constituency Harrogate and Knaresborough remove filter
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2019-07-17T13:24:20.61Zmore like thismore than 2019-07-17T13:24:20.61Z
star this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4269
unstar this property label Biography information for Andy McDonald more like this