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<p>As detailed in the PIP statistical ad hoc released on the 28th January, by the
end of December 2014 143,400 claimants had been disallowed Personal Independence Payment
post-referral to the assessment providers. We do not currently hold information that
allows us to break this figure down to report how many were disallowed because they
did not attend an assessment without good reason, and hence we do not know how many
of these claimants have since reapplied for PIP. We do not have high volumes of complaints
about disallowance due to non-attendance indicating this isn’t a serious issue.</p><p><em>
</em></p><p>Good Reason is considered on an individual basis by the Department and
will be dependent on the individual case. This might typically include a health or
domestic emergency for example.</p><p> </p><p>Of the 63,600 claims that were disallowed
pre-referral to the assessment providers, 94% of these were disallowed due to the
claimant not returning the Part 2 form within the time limit (which represents 10%
of all registrations up to 31st December 2014).</p><p> </p><p>Returning the Part 2
form within the deadline is a legal requirement. Individuals can request an extension
if required. There are processes in place to provide additional support to those who
need it and haven’t returned their form.</p><p>The table below provides a time series
of these data since April 2013, for new claims normal rules.</p><p> </p><table><tbody><tr><td
colspan="5"><p>Normal Rules New Claims</p></td></tr><tr><td><p> </p></td><td><p>Disallowed
pre-referral to the AP</p></td><td><p>Disallowed for non-return of Part 2</p></td><td><p>Total
Registrations</p></td><td><p>Disallowed pre-referral to the AP as a % of Total Registrations</p></td></tr><tr><td><p>Apr-13</p></td><td><p>-</p></td><td><p>-</p></td><td><p>3,000</p></td><td><p>-</p></td></tr><tr><td><p>May-13</p></td><td><p>-</p></td><td><p>-</p></td><td><p>4,800</p></td><td><p>-</p></td></tr><tr><td><p>Jun-13</p></td><td><p>-</p></td><td><p>-</p></td><td><p>23,000</p></td><td><p>-</p></td></tr><tr><td><p>Jul-13</p></td><td><p>100</p></td><td><p>21%</p></td><td><p>34,200</p></td><td><p>0%</p></td></tr><tr><td><p>Aug-13</p></td><td><p>1,100</p></td><td><p>86%</p></td><td><p>30,600</p></td><td><p>4%</p></td></tr><tr><td><p>Sep-13</p></td><td><p>1,300</p></td><td><p>89%</p></td><td><p>33,700</p></td><td><p>4%</p></td></tr><tr><td><p>Oct-13</p></td><td><p>1,700</p></td><td><p>90%</p></td><td><p>35,500</p></td><td><p>5%</p></td></tr><tr><td><p>Nov-13</p></td><td><p>3,000</p></td><td><p>94%</p></td><td><p>32,600</p></td><td><p>9%</p></td></tr><tr><td><p>Dec-13</p></td><td><p>2,400</p></td><td><p>95%</p></td><td><p>21,700</p></td><td><p>11%</p></td></tr><tr><td><p>Jan-14</p></td><td><p>1,900</p></td><td><p>92%</p></td><td><p>37,900</p></td><td><p>5%</p></td></tr><tr><td><p>Feb-14</p></td><td><p>100</p></td><td><p>10%</p></td><td><p>36,000</p></td><td><p>0%</p></td></tr><tr><td><p>Mar-14</p></td><td><p>100</p></td><td><p>11%</p></td><td><p>36,800</p></td><td><p>0%</p></td></tr><tr><td><p>Apr-14</p></td><td><p>100</p></td><td><p>18%</p></td><td><p>32,600</p></td><td><p>0%</p></td></tr><tr><td><p>May-14</p></td><td><p>200</p></td><td><p>26%</p></td><td><p>32,400</p></td><td><p>1%</p></td></tr><tr><td><p>Jun-14</p></td><td><p>12,900</p></td><td><p>98%</p></td><td><p>32,900</p></td><td><p>39%</p></td></tr><tr><td><p>Jul-14</p></td><td><p>4,900</p></td><td><p>96%</p></td><td><p>35,000</p></td><td><p>14%</p></td></tr><tr><td><p>Aug-14</p></td><td><p>6,000</p></td><td><p>94%</p></td><td><p>31,900</p></td><td><p>19%</p></td></tr><tr><td><p>Sep-14</p></td><td><p>7,000</p></td><td><p>96%</p></td><td><p>37,300</p></td><td><p>19%</p></td></tr><tr><td><p>Oct-14</p></td><td><p>6,800</p></td><td><p>94%</p></td><td><p>36,200</p></td><td><p>19%</p></td></tr><tr><td><p>Nov-14</p></td><td><p>6,600</p></td><td><p>91%</p></td><td><p>32,200</p></td><td><p>20%</p></td></tr><tr><td><p>Dec-14</p></td><td><p>7,300</p></td><td><p>94%</p></td><td><p>24,800</p></td><td><p>29%</p></td></tr><tr><td><p>
</p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p><strong>Total</strong></p></td><td><p><strong>63,600
</strong></p></td><td><p><strong>94%</strong></p></td><td><p><strong>624,900</strong></p></td><td><p><strong>10%</strong></p></td></tr></tbody></table><p>
</p><p>Source: PIP Computer System claimant records</p><p> </p><p>Notes to table;</p><p>1.
Figures have been rounded to the nearest 100. Components may not sum to totals due
to rounding.</p><p>2. Figures are for normal rules (i.e. non special rules for the
terminally ill) new claims only.</p><p>3. Disallowed pre-referral to the assessment
providers (AP) includes claims that have been disallowed due to failure of basic eligibility
criteria or non-return of the Part 2 form within the time limit and have not been
marked as requiring additional support.</p><p>4. '-' Less than 50 claims in this category.</p><p>5.
Great Britain only.</p><p>6. Between Feb-14 to May -14 numbers were understated due
to an IT issue within the PIP computer system. Issue resolved in Jun-14, with previous
months corrected in month, leading to an inflated figure for Jun-14.</p><p> </p><p>
</p><p>Claims may also be withdrawn by the claimant at any point during the PIP claims
process (either before or after the return of the PIP2). The latest published PIP
ad hoc statistics show that between April 2013 and December 2014 a total of 19,300
claims were withdrawn by the claimant. DWP research with PIP claimants showed that
some people reconsidered their claim on receipt of a PIP2 form and decided to withdraw
or discontinue it for a range of reasons including improvements in their health condition
(see section 4.1 <a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/332622/rr_867-early-process-evaluation-of-new-claims-for-pip.pdf"
target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/332622/rr_867-early-process-evaluation-of-new-claims-for-pip.pdf</a>)</p>
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