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65810

	registered interest
	date	03/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to the letter of 6 March 2014 from the Minister for Disabled People to Macmillan Cancer Support, for what reason his Department does not consider data on clearance times of personal independence payment normal and special rules claims to be robust enough to be included in the published quarterly statistics.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	203902
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>Releasing information on clearance times at this stage would give an incorrect representation of the process since the system has not yet reached maturity.</p><p>Professional statisticians determine when a series meets the criteria for publication as official statistics. That stage has not yet in their judgement been reached for this information.</p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 14:38:58 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	4122 label Biography information for Alex Cunningham

65800

	registered interest
	date	03/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether the contracts for personal independence payment assessment providers include performance related incentives or penalties; whether such measures have been used; and what the financial value of those measure is.
	tabling member constituency	Stretford and Urmston
	tabling member printed	Kate Green
	uin	203930
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>DWP's Personal Independence Payment (PIP) contracts are output based contracts which include a range of remedies for underperformance against a range of performance measures, including financial penalties in the form ofservice credits which the Department can apply as appropriate. Service credits have been applied to the contracts. Current details of the value of any service credits applied under the contracts are commercially confidential.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 14:28:25 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	4120 label Biography information for Kate Green

65617

	registered interest
	date	02/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether his Department has conducted an impact assessment of the effects of the time taken to resolve claims for personal independence payments on claimants.
	tabling member constituency	Halton
	tabling member printed	Derek Twigg
	uin	203698
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>We keep the time taken to process claims under constant review and are absolutely committed to improving performance. We are already seeing improvements to our processes and will continue to work to further reduce delays and backlogs.</p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 16:51:28 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	429 label Biography information for Derek Twigg

65614

	registered interest
	date	02/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether disabled people who go into debt because of long delays in processing their personal independence payment claims will be able to receive assistance from the Government to help pay off the interest on their debts.
	tabling member constituency	Birmingham, Hall Green
	tabling member printed	Mr Roger Godsiff
	uin	203731
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>Most claimants to personal independence payment (PIP) will already be receiving some element of financial support to meet day-to-day living expenses, for example through earnings or through receipt of income maintenance benefits such as employment and support allowance. No successful new claimant to PIP will lose out financially as claims will be backdated. Additionally, disability living allowance (DLA) claimants claiming PIP continue to receive their DLA while the PIP claim is being assessed. <br></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 15:20:30 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	304 label Biography information for Mr Roger Godsiff

65097

	registered interest
	date	01/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, when his Department will include data on clearance times of personal independence payment applications using normal and special rules claims in its quarterly statistical publication.
	tabling member constituency	Stretford and Urmston
	tabling member printed	Kate Green
	uin	203399
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>Statistics on clearance times are intended for future publication but releasing them at this stage would give an incorrect representation of the process since the system has not yet reached maturity, and further quality assurance of the data is required. Departmental analysts are currently assessing the quality of this data to ensure it meets the standards set by the UK Statistics Authority before it can be published.</p><p> </p><p>In accordance with UK Statistics Authority guidelines, we will pre-announce our intention to release these statistics, at least one month prior to their publication, on the UKSA hub and also on our PIP statistics webpage.</p><p><strong> </strong></p><p><a href="https://www.gov.uk/government/collections/personal-independence-payment-statistics" target="_blank">https://www.gov.uk/government/collections/personal-independence-payment-statistics</a></p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 203324 question first answered 07/07/2014 14:32:05 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	4120 label Biography information for Kate Green

65601

	registered interest
	date	02/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, when he expects personal independence payment backlogs to be cleared.
	tabling member constituency	North Ayrshire and Arran
	tabling member printed	Katy Clark
	uin	203682
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p>By the Autumn, we expect no one to be waiting for an assessment for longer than 26 weeks and by the end of the year, we expect no one will be waiting longer than 16 weeks.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 14:23:46 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	1590 label Biography information for Baroness Clark of Kilwinning

65618

	registered interest
	date	02/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps his Department took to reduce delays to personal independence payment (PIP) special rules claims; how long it took to resolve those delays; what steps he plans to take to reduce delays to PIP claims in the normal rules; and what estimate he has made of the time that will be taken to reduce those delays.
	tabling member constituency	Halton
	tabling member printed	Derek Twigg
	uin	203699
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>As soon as I became aware of the length of time it was taking some Special Rules cases to be processed I took action to reduce the timescales and introduced:</p><p> </p><p>• A dedicated phone service with specially trained staff;</p><p> </p><p>• An electronic transfer of information between a claimant's health professional, DWP and assessment providers.</p><p> </p><p>• a trial of a new process to enable decisions to be made in-house with support from health care professionals</p><p> </p><p>I am pleased to say that we are now seeing improvements to clearance times for claims from terminally ill people.</p><p> </p><p>We have acknowledged that claims under our normal rules are currently taking too long. We are absolutely committed to improving performance – ours and that of the assessment providers. We are already seeing improvements to our processes and will continue to work to further reduce delays and backlogs.</p><p> </p><p>By the Autumn, we expect no one to be waiting for an assessment for longer than 26 weeks and by the end of the year, we expect no one will be waiting longer than 16 weeks.<strong>     </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 16:45:30 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	429 label Biography information for Derek Twigg

65101

	registered interest
	date	01/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that the data on clearance time for personal independent payments are robust enough to be published; and what timescale he has set for implementing such steps.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	203324
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>Statistics on clearance times are intended for future publication but releasing them at this stage would give an incorrect representation of the process since the system has not yet reached maturity, and further quality assurance of the data is required. Departmental analysts are currently assessing the quality of this data to ensure it meets the standards set by the UK Statistics Authority before it can be published.</p><p> </p><p>In accordance with UK Statistics Authority guidelines, we will pre-announce our intention to release these statistics, at least one month prior to their publication, on the UKSA hub and also on our PIP statistics webpage.</p><p><strong> </strong></p><p><a href="https://www.gov.uk/government/collections/personal-independence-payment-statistics" target="_blank">https://www.gov.uk/government/collections/personal-independence-payment-statistics</a></p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 203399 question first answered 07/07/2014 14:32:05 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	4122 label Biography information for Alex Cunningham

65102

	registered interest
	date	01/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to demonstrate transparency and accountability with specific regard to the level of service provided to customers claiming personal independent payments.
	tabling member constituency	Stockton North
	tabling member printed	Alex Cunningham
	uin	203323
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>The Department has introduced a number of actions to ensure that our levels of service are transparent and claimants are aware of how long their PIP claim might take. Information about estimated journey times is included with the &quot;How your disability affects you&quot; form and by sending a text message acknowledging receipt of this form. We have updated the online information available to claimants and support organisations via gov.uk to include information regarding how long a claim might take.</p><p> </p><p>We are committed to regularly publishing details of the numbers of cases we process and the numbers of awards of PIP.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 13:58:41 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	4122 label Biography information for Alex Cunningham

65608

	registered interest
	date	02/07/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to better identify personal independence payment claimaints who could be assessed solely on the basis of written evidence and without the need for face-to-face assessments.
	tabling member constituency	Halton
	tabling member printed	Derek Twigg
	uin	203696
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>I refer the hon. Member to the written answer I gave the hon. Member for Lewisham East (Heidi Alexander), on 2 July 2014, <em>Official Report, </em>column 641W.</p><p><strong> </strong></p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 16:48:14 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	429 label Biography information for Derek Twigg