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385320

	registered interest
	date	24/06/2015
	answering body	Department for Environment, Food and Rural Affairs
	answering dept id	13
	answering dept short name	Environment, Food and Rural Affairs
	answering dept sort name	Environment, Food and Rural Affairs
	hansard heading	Ofwat
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government what is the definition of a customer to be protected by the core duties of Ofwat.
	tabling member printed	Lord Moynihan
	uin	HL803
	answer	answer is ministerial correction date of answer 03/07/2015 answer text <p>The definition of a customer of a water or sewerage undertaker is: any person for or to whom that company provides any services in the course of carrying out the functions of a water undertaker or sewerage undertaker.</p><p> </p><p> </p><p> </p><p>A customer of a licensed water supplier is defined as: any person to whom that company provides a supply of water in accordance with its retail authorisation.</p><p> </p><p> </p><p> </p> answering member printed Lord Gardiner of Kimble question first answered 03/07/2015 11:50:22 answering member 4161 label Biography information for Lord Gardiner of Kimble
	tabling member	924 label Biography information for Lord Moynihan

65273

	registered interest
	date	02/07/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Human Trafficking
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether they will publish the terms of reference for the contract to provide the human trafficking hotline.
	tabling member printed	Baroness Doocey
	uin	HL803
	answer	answer is ministerial correction date of answer 15/07/2014 answer text <p> </p><p>We are working with the NSPCC to pilot a Modern Slavery Helpline as part of a wider communications and marketing campaign, to raise awareness of modern slavery. The NSPCC will be given funding of up to £50,000 for one year to host the helpline. We have engaged NSPCC by means of a formal Grant Agreement, not a Contract, which will be managed using standard Home Office grant terms and conditions in accordance with the principles of Managing Public Money. On this occasion, no other organisations were invited to submit delivery proposals.<br><br>The helpline will be established by the end of July 2014. We will work with a number of non-governmental organisations, prior to the launch of the helpline, to ensure that callers to the helpline have access to a range of organisations that can provide additional help, advice and support. <br><br>Our longer term requirements for a helpline will be considered as part of the National Referral Mechanism review, which will conclude later this year.</p> answering member printed Lord Taylor of Holbeach question first answered 15/07/2014 14:09:18 answering member 3787 label Biography information for Lord Taylor of Holbeach
	tabling member	4197 label Biography information for Baroness Doocey