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1126537
star this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what response her Department makes when notified by a local authority of an error in a resident’s universal credit calculation. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 254086 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-03more like thismore than 2019-06-03
star this property answer text <p>It is not clear whether the questions relate to the Local Authority as the provider of housing or as the administrator of Housing Benefit and Council Tax. This answer therefore responds on both counts.</p><p> </p><p><strong>Local Authority as landlord:</strong></p><p> </p><p>The Local Authority use the ‘Landlord Portal’ to provide details of a claimant’s rent and tenancy details. When the information provided does not match what the claimant has given, the claimant will then be able to accept or reject the information uploaded by the Local Authority by logging into their Universal Credit account.</p><p> </p><p>If the claimant accepts the information provided by the Local Authority no further action is required. If the Local Authority has provided information that is rejected by the claimant, the claimant is advised to make contact to resolve this. This could require a subsequent housing declaration to be provided. The ‘Landlord Portal’ has a summary screen that allows the Local Authority to confirm or change the information they are about to provide before it has been submitted.</p><p> </p><p>This process applies whenever there is a rent change, including annual uprating of rent. The Landlord Portal is the streamlined communication tool which allows the Local Authority to disclose the rent thus highlighting errors in the claimants Universal Credit.</p><p> </p><p><strong>Local Authority as administrator of Housing Benefit and Council Tax:</strong></p><p> </p><p>Once a claim to Universal Credit has been made, the Local Authority will receive a notification if the claimant is in receipt of Housing Benefit. This will inform the Local Authority of the claim to Universal Credit so they can take the action to close the Housing Benefit claim where needed. The Local Authority will inform Universal Credit of the action they have taken and if there is any payment to be offset within the first assessment period.</p><p> </p><p>Additionally, during the Universal Credit claim process, the claimant will be asked if their name is on the council tax bill. If the claimant answers ‘yes’, they are asked if they have applied for a reduction in their council tax. If the claimant answers that they have applied or will apply for a Council Tax Reduction, their details will be shared with the Local Authority. This is a one-way communication which allows for the Local Authority to take the appropriate action regarding an application for a Council Tax Reduction.</p>
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property grouped question UIN 254088 more like this
star this property question first answered
less than 2019-06-03T13:09:40.307Zmore like thisremove minimum value filter
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property previous answer version
119078
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
163
unstar this property label Biography information for Sir Stephen Timms more like this
1126539
star this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what support her Department provides to local authorities to help (a) identify and (b) remedy errors in universal credit calculations. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 254088 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-03more like thismore than 2019-06-03
star this property answer text <p>It is not clear whether the questions relate to the Local Authority as the provider of housing or as the administrator of Housing Benefit and Council Tax. This answer therefore responds on both counts.</p><p> </p><p><strong>Local Authority as landlord:</strong></p><p> </p><p>The Local Authority use the ‘Landlord Portal’ to provide details of a claimant’s rent and tenancy details. When the information provided does not match what the claimant has given, the claimant will then be able to accept or reject the information uploaded by the Local Authority by logging into their Universal Credit account.</p><p> </p><p>If the claimant accepts the information provided by the Local Authority no further action is required. If the Local Authority has provided information that is rejected by the claimant, the claimant is advised to make contact to resolve this. This could require a subsequent housing declaration to be provided. The ‘Landlord Portal’ has a summary screen that allows the Local Authority to confirm or change the information they are about to provide before it has been submitted.</p><p> </p><p>This process applies whenever there is a rent change, including annual uprating of rent. The Landlord Portal is the streamlined communication tool which allows the Local Authority to disclose the rent thus highlighting errors in the claimants Universal Credit.</p><p> </p><p><strong>Local Authority as administrator of Housing Benefit and Council Tax:</strong></p><p> </p><p>Once a claim to Universal Credit has been made, the Local Authority will receive a notification if the claimant is in receipt of Housing Benefit. This will inform the Local Authority of the claim to Universal Credit so they can take the action to close the Housing Benefit claim where needed. The Local Authority will inform Universal Credit of the action they have taken and if there is any payment to be offset within the first assessment period.</p><p> </p><p>Additionally, during the Universal Credit claim process, the claimant will be asked if their name is on the council tax bill. If the claimant answers ‘yes’, they are asked if they have applied for a reduction in their council tax. If the claimant answers that they have applied or will apply for a Council Tax Reduction, their details will be shared with the Local Authority. This is a one-way communication which allows for the Local Authority to take the appropriate action regarding an application for a Council Tax Reduction.</p>
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property grouped question UIN 254086 more like this
star this property question first answered
less than 2019-06-03T13:09:40.383Zmore like thismore than 2019-06-03T13:09:40.383Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property previous answer version
119077
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
163
unstar this property label Biography information for Sir Stephen Timms more like this
1126941
star this property registered interest false more like this
star this property date less than 2019-05-15more like thismore than 2019-05-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 5 May 2019 to Question 249847, what assessment of a universal credit claimant’s financial situation is made when calculating what percentage of their payment will be deducted in order to repay an advance. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
star this property uin 254734 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-03more like thismore than 2019-06-03
star this property answer text <p>The maximum amount a claimant can receive as a new claim advance payment is 100 per cent of their total indicative Universal Credit award. The claimant can decide the length of repayment period when they request the advance. This can be up to a maximum 12 months. The rate of repayment is decided by dividing the total advance amount by the agreed repayment period.</p><p>Affordability is managed by ensuring the recovery rate is not more than the equivalent of 40 per cent of the standard allowance and help is available for those struggling to meet the recovery rate once recovery begins. In many cases, because claimants choose to repay advances over many months, advance repayments constitute less than 40% of a standard allowance. In exceptional circumstances, recovery can be deferred for up to 3 months from the start of the recovery period.</p><p>Advances are not loans; they are an interest free advance payment of benefit, available to help people who need immediate financial support, which is then recovered over an agreed period. The Department has taken a number of steps to ensure that advances meet the needs of claimants and that recovery arrangements are personalised and reasonable. From October 2019 we are reducing the maximum rate of deductions to 30 per cent and from October 2021 we are increasing the maximum recovery period for advances from 12 to 16 months.</p>
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property question first answered
less than 2019-06-03T13:51:25.467Zmore like thismore than 2019-06-03T13:51:25.467Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property previous answer version
119076
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this
1127966
star this property registered interest false more like this
star this property date less than 2019-05-21more like thismore than 2019-05-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many and what proportion of universal credit claims that had a deduction applied had (a) up to 20 per cent, (b) between 21 and 30 per cent, (c) between 31 and 40 per cent and (d) more than 41 per cent deducted in the latest period for which data is available. more like this
star this property tabling member constituency High Peak more like this
star this property tabling member printed
Ruth George more like this
star this property uin 257147 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-04more like thismore than 2019-06-04
star this property answer text <p>The Government recognises the importance of safeguarding the welfare of claimants who have incurred debt. Universal Credit already has procedures and regulations in place to protect claimants from excessive deductions. The maximum rate of deductions cannot normally exceed 40 per cent of the Universal Credit standard allowance, and from October 2019 this will be reduced to 30 per cent.</p><p> </p><p>However, last resort deductions can be applied to protect vulnerable claimants from eviction and/or having their fuel supply (gas/electricity) cut off, by providing a last resort repayment method for arrears of these essential services. In these circumstances, when it is considered to be in the best interests of the claimant and their family, deductions may be taken above the 40 per cent limit.</p><p> </p><p>If a claimant is in financial difficulty as a result of the level of deductions being made they can contact the Department to request that a reduction in deductions be considered.</p><p> </p><p>Of all eligible claims to Universal Credit Full Service due a payment in Feb 2019, 57% (840,000 claims) had a deduction.</p><p> </p><p>Of this 840,000 claims with a deduction:</p><p>a) 50% (420,000 claims) had deductions up to 20% of the Standard Allowance (29% of all eligible claims).</p><p>b) 20% (170,000 claims) had deductions between 21% and 30% of the Standard Allowance (12% of all eligible claims).</p><p>c) 28% (238,000 claims) had deductions between 31% and 40% of their Standard Allowance (16% of all eligible claims).</p><p>d) 1% (13,000 claims) had deductions above 40% of their Standard Allowance (1% of all eligible claims).</p><p> </p><p>Notes:</p><p>Claim numbers may not match official statistics caseloads due to small methodological differences.</p><p>Claim numbers are rounded to the nearest 1,000</p><p>When categorising claims into the groups above the figures for the percentage of the Standard Allowance for individual claims have been rounded to the nearest percent.</p><p>Deductions include advance repayments and all other deductions, but exclude sanctions and fraud penalties which are reductions of benefit rather than deductions.</p><p><strong> </strong></p><p />
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property question first answered
less than 2019-06-04T15:57:14.557Zmore like thismore than 2019-06-04T15:57:14.557Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1127967
star this property registered interest false more like this
star this property date less than 2019-05-21more like thismore than 2019-05-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what plans her Department has to introduce an affordability test for deductions taken from universal credit payments. more like this
star this property tabling member constituency High Peak more like this
star this property tabling member printed
Ruth George more like this
star this property uin 257148 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-04more like thismore than 2019-06-04
star this property answer text <p>I refer the Hon. Member to the answer to Question 218205 answered on 7 February 2018.</p> more like this
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property question first answered
less than 2019-06-04T15:33:51.543Zmore like thismore than 2019-06-04T15:33:51.543Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1128213
star this property registered interest false more like this
star this property date less than 2019-05-22more like thismore than 2019-05-22
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many people have had deductions under universal credit paused; and what the average length of the pause was in the last (a) month and (b) 12 months. more like this
star this property tabling member constituency High Peak more like this
star this property tabling member printed
Ruth George more like this
star this property uin 257511 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-06more like thismore than 2019-06-06
star this property answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> more like this
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property question first answered
less than 2019-06-06T17:06:52.84Zmore like thismore than 2019-06-06T17:06:52.84Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1128214
star this property registered interest false more like this
star this property date less than 2019-05-22more like thismore than 2019-05-22
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many people with underlying debts resulting in deductions under universal credit had those debts written off in the last (a) month and (b) 12 months. more like this
star this property tabling member constituency High Peak more like this
star this property tabling member printed
Ruth George more like this
star this property uin 257512 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-06more like thismore than 2019-06-06
star this property answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> more like this
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property question first answered
less than 2019-06-06T17:12:20.003Zmore like thismore than 2019-06-06T17:12:20.003Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1128236
star this property registered interest false more like this
star this property date less than 2019-05-22more like thismore than 2019-05-22
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Overpayments more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many cases involving universal credit overpayments have not been pursued on the grounds of hardship. more like this
star this property tabling member constituency Birkenhead more like this
star this property tabling member printed
Frank Field more like this
star this property uin 257457 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-05more like thismore than 2019-06-05
star this property answer text <p>In 2018/19, 16,260 successful applications for a reduction in their repayment rate were made by claimants or their representatives.</p><p>In 2018/19, 10 overpayments were waived, either in full or in part, as a result of applications made by claimants or their representatives. In the same period, 20 applications were unsuccessful.</p><p>The Department has an obligation to ensure that public funds are administered responsibly and to abide by the principles set out in Her Majesty’s Treasury’s guidance on Managing Public Money (which can be found on gov.uk). Waivers are only granted in limited circumstances including where the recovery of an overpayment is causing substantial financial and/or medical hardship and clear supporting evidence of this is provided.</p><p>Rather than waiving benefit overpayments, the Department works to support claimants through the recovery of these overpayments.</p><p>If a claimant is having difficulty repaying a benefit overpayment, they can request a review of the amount that is being taken. Any adjustment to the rate of repayment will be based on the individual circumstances of the claimant.</p><p><em>*All figures in this response have been sourced from internal management information and were not intended for public release. They should therefore not be compared to any similar figures subsequently released by the Department. All figures have been rounded to the nearest 10.</em></p>
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property grouped question UIN 257458 more like this
star this property question first answered
less than 2019-06-05T14:34:51.337Zmore like thismore than 2019-06-05T14:34:51.337Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
1128238
star this property registered interest false more like this
star this property date less than 2019-05-22more like thismore than 2019-05-22
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Overpayments more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many cases involving universal credit overpayments have been pursued subsequent to an appeal on the grounds of hardship. more like this
star this property tabling member constituency Birkenhead more like this
star this property tabling member printed
Frank Field more like this
star this property uin 257458 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-05more like thismore than 2019-06-05
star this property answer text <p>In 2018/19, 16,260 successful applications for a reduction in their repayment rate were made by claimants or their representatives.</p><p>In 2018/19, 10 overpayments were waived, either in full or in part, as a result of applications made by claimants or their representatives. In the same period, 20 applications were unsuccessful.</p><p>The Department has an obligation to ensure that public funds are administered responsibly and to abide by the principles set out in Her Majesty’s Treasury’s guidance on Managing Public Money (which can be found on gov.uk). Waivers are only granted in limited circumstances including where the recovery of an overpayment is causing substantial financial and/or medical hardship and clear supporting evidence of this is provided.</p><p>Rather than waiving benefit overpayments, the Department works to support claimants through the recovery of these overpayments.</p><p>If a claimant is having difficulty repaying a benefit overpayment, they can request a review of the amount that is being taken. Any adjustment to the rate of repayment will be based on the individual circumstances of the claimant.</p><p><em>*All figures in this response have been sourced from internal management information and were not intended for public release. They should therefore not be compared to any similar figures subsequently released by the Department. All figures have been rounded to the nearest 10.</em></p>
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property grouped question UIN 257457 more like this
star this property question first answered
less than 2019-06-05T14:34:51.387Zmore like thismore than 2019-06-05T14:34:51.387Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Lord Field of Birkenhead more like this
1129153
star this property registered interest false more like this
star this property date less than 2019-06-03more like thismore than 2019-06-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what information her Department holds on the demographic of (a) universal credit claimants and (b) universal credit claimants that have taken out an advance. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
star this property uin 258968 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-06more like thismore than 2019-06-06
star this property answer text <p>Statistics on demographics of those on Universal Credit, including age, gender and postcode area, can be found under the ‘People on Universal Credit’ dataset available at:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p><p> </p><p>Demographic data on Universal Credit claimants who received an advance is collected but is not published regularly as part of the official statistics. Data relating to advance payments associated with a UC award, rather than individual claimants, can be provided by region, constituency and local authority.</p> more like this
unstar this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma remove filter
star this property question first answered
less than 2019-06-06T16:00:59.02Zmore like thismore than 2019-06-06T16:00:59.02Z
star this property answering member
4014
star this property label Biography information for Sir Alok Sharma more like this
star this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this