 |
answer text |
<p>Universal Credit (UC) has been designed with accessibility and accuracy in mind
and we are committed to providing personalised support for all claimants. Most people
claiming UC will be able to access and navigate the internet, to make and maintain
their UC account.</p><p> </p><p>The Department delivers UC in a way which responds
to the needs of those who are supported by it. UC payment statements have been designed
to give claimants a relevant breakdown of their award, including details of any outstanding
debt and the reason for deductions. Every UC award is calculated based on the circumstances
of individuals during each assessment period, taking into account savings, assets
and income.</p><p> </p><p>Further enhancements will be introduced in the future to
make UC payment statements even easier to understand, with a particular focus on making
it clearer when amounts are deducted and whether people are being paid as a single
person or as part of a couple. Claimants will be able to access a ‘blank’ statement,
available through their online account as soon as their claim is received, allowing
them to view expected entitlements based on what information has been submitted.</p>
|
|
