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446645
star this property registered interest false more like this
star this property date less than 2016-01-21more like thismore than 2016-01-21
star this property answering body
The Lord Chairman of Committees more like this
star this property answering dept id 200 more like this
unstar this property answering dept short name
star this property answering dept sort name Chairman of Committees (HoL) more like this
star this property hansard heading House of Lords: Flowers more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Chairman of Committees how much has been spent by the House of Lords on floristry services on the Parliamentary estate for each of the last five years for which figures are available. more like this
star this property tabling member printed
Baroness Corston more like this
star this property uin HL5301 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2016-02-04more like thismore than 2016-02-04
star this property answer text <p>The cost of flowers for the House of Lords is set out in the table below. These costs relate primarily to flowers in catering and retail outlets, and ceremonial events, such as state visits. The cost of flowers in the House of Commons portion of the Parliamentary estate is a matter for the House of Commons Commission.</p><p> </p><table><tbody><tr><td><p><strong>Financial year</strong></p></td><td><p><strong>Amount</strong> (<strong>£)</strong></p></td></tr><tr><td><p>2011/12</p></td><td><p>23,185</p></td></tr><tr><td><p>2012/13</p></td><td><p>13,956</p></td></tr><tr><td><p>2013/14</p></td><td><p>11,656</p></td></tr><tr><td><p>2014/15</p></td><td><p>13,459</p></td></tr><tr><td><p>2015/16 (to December 2015)</p></td><td><p>9,276</p></td></tr></tbody></table><p> </p><p>These figures do not include flowers for banqueting functions and other income generating business as these costs are paid for by the customer or revenue from the event.</p><p>Catering and Retail Services keeps its expenditure on flowers under review, to ensure that it is delivering best value to the taxpayer.</p>
star this property answering member printed Lord Laming more like this
star this property question first answered
less than 2016-02-04T14:03:47.093Zmore like thismore than 2016-02-04T14:03:47.093Z
star this property answering member
2079
unstar this property label Biography information for Lord Laming more like this
star this property tabling member
215
unstar this property label Biography information for Baroness Corston more like this
446646
star this property registered interest false more like this
star this property date less than 2016-01-21more like thismore than 2016-01-21
star this property answering body
The Lord Chairman of Committees more like this
star this property answering dept id 200 more like this
unstar this property answering dept short name
star this property answering dept sort name Chairman of Committees (HoL) more like this
star this property hansard heading House of Lords: Flowers more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Chairman of Committees when the current contract for floristry services is due for renewal. more like this
star this property tabling member printed
Baroness Corston more like this
star this property uin HL5302 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2016-02-04more like thismore than 2016-02-04
star this property answer text <p>The floristry services contract is due for re-tender ahead of the expiration of the current contract, in September 2017.</p> more like this
star this property answering member printed Lord Laming more like this
star this property question first answered
less than 2016-02-04T11:49:31.823Zmore like thismore than 2016-02-04T11:49:31.823Z
star this property answering member
2079
unstar this property label Biography information for Lord Laming more like this
star this property tabling member
215
unstar this property label Biography information for Baroness Corston more like this
89924
star this property registered interest false more like this
star this property date less than 2014-09-01more like thismore than 2014-09-01
star this property answering body
The Lord Chairman of Committees more like this
star this property answering dept id 200 more like this
unstar this property answering dept short name
star this property answering dept sort name Chairman of Committees (HoL) more like this
star this property hansard heading House of Lords: Computer Software more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Chairman of Committees how many Members of the House of Lords have been unable to access features such as their emails and calendars since the switch to Office 365. more like this
star this property tabling member printed
Baroness Finlay of Llandaff more like this
star this property uin HL1766 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-09-22more like thismore than 2014-09-22
star this property answer text <p>Between 14<sup>th</sup> July and 31<sup>st</sup> August, PICT logged cases from 237 Members which directly related to issues resulting from the migration of their mailboxes to Microsoft Office 365. The cases covered a wide variety of issues including reconfiguration of desktops, laptops and mobile devices; we do not know the number of Members who were unable to access their email or calendar.</p><p> </p><p>PICT apologises for the problems that the implementation of Office 365 caused for some Members of the House of Lords.</p> more like this
star this property answering member printed Lord Sewel more like this
star this property question first answered
less than 2014-09-22T12:33:15.4444913Zmore like thismore than 2014-09-22T12:33:15.4444913Z
star this property answering member
2124
unstar this property label Biography information for Lord Sewel more like this
star this property tabling member
3609
unstar this property label Biography information for Baroness Finlay of Llandaff more like this
89925
star this property registered interest false more like this
star this property date less than 2014-09-01more like thismore than 2014-09-01
star this property answering body
The Lord Chairman of Committees more like this
star this property answering dept id 200 more like this
unstar this property answering dept short name
star this property answering dept sort name Chairman of Committees (HoL) more like this
star this property hansard heading Parliamentary Information and Communications Technology Service more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Chairman of Committees what is the mean and maximum time delay for PICT to answer telephone helpline calls from Members of the House of Lords. more like this
star this property tabling member printed
Baroness Finlay of Llandaff more like this
star this property uin HL1767 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-09-22more like thismore than 2014-09-22
star this property answer text <p>The mean and maximum time for PICT to answer telephone calls to extension 2001 (the PICT Service Desk) is set out by month in the table below. These figures represent all calls to the Service Desk. Unfortunately, it is not possible to produce figures for specific customer groups.</p><p> </p><table><tbody><tr><td><p><strong>Month</strong></p></td><td><p><strong>Mean wait (minutes: seconds)</strong></p></td><td><p><strong>Maximum time delay (minutes: seconds)</strong></p></td></tr><tr><td><p>January 2014</p></td><td><p>01:52</p></td><td><p>24:14</p></td></tr><tr><td><p>February 2014</p></td><td><p>01:27</p></td><td><p>21:37</p></td></tr><tr><td><p>March 2014</p></td><td><p>01:42</p></td><td><p>17:45</p></td></tr><tr><td><p>April 2014</p></td><td><p>01:23</p></td><td><p>20:22</p></td></tr><tr><td><p>May 2014</p></td><td><p>01:56</p></td><td><p>19:26</p></td></tr><tr><td><p>June 2014</p></td><td><p>02:41</p></td><td><p>35:00</p></td></tr><tr><td><p>July 2014</p></td><td><p>03:29</p></td><td><p>29:41</p></td></tr><tr><td><p>August 2014</p></td><td><p>02:55</p></td><td><p>27:26</p></td></tr></tbody></table><p> </p><p>PICT aims to answer 80% of calls in 20 seconds or less and 90% of calls in 60 seconds or less.</p>
star this property answering member printed Lord Sewel more like this
star this property question first answered
less than 2014-09-22T12:29:51.0024961Zmore like thismore than 2014-09-22T12:29:51.0024961Z
star this property answering member
2124
unstar this property label Biography information for Lord Sewel more like this
star this property tabling member
3609
unstar this property label Biography information for Baroness Finlay of Llandaff more like this
227330
star this property registered interest false more like this
star this property date less than 2015-03-13more like thismore than 2015-03-13
star this property answering body
Leader of the House of Lords more like this
star this property answering dept id 92 more like this
unstar this property answering dept short name
star this property answering dept sort name Leader of the House of Lords more like this
star this property hansard heading Written Questions more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Leader of the House what guidance she issues to Departments in respect of their providing full answers to questions for written answer, particularly when failure to answer has been followed up. more like this
star this property tabling member printed
Baroness Gardner of Parkes more like this
star this property uin HL5717 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2015-03-24more like thismore than 2015-03-24
star this property answer text <p>As Leader of the House, I have a particular responsibility to encourage departments to be punctual in answering written questions, but the content of each answer is a matter for the minister concerned. All Ministers are accountable to the House for those answers. That direct accountability is important: that is why Ministers in this House must provide personally signed answers to members.</p><p> </p><p>To inform Ministers in answering questions put to them, the Ministerial Code says that “It is of paramount importance that Ministers give accurate and truthful information to Parliament”. It also makes clear that “Ministers should be as open as possible with Parliament and the public, refusing to provide information only when disclosure would not be in the public interest”. In addition, the longstanding rules of this House on Questions for Written Answer (rules that the House reaffirmed in agreeing to the Procedure Committee’s 5<sup>th</sup> Report of the 2014-15 Session) set out that all answers should be complete and comprehensible.</p><p> </p><p>If any member has particular concerns about a response that they have received that they consider does not adhere to these rules, I would encourage them to raise it with me directly.</p><p> </p>
star this property answering member printed Baroness Stowell of Beeston more like this
star this property grouped question UIN HL5810 more like this
star this property question first answered
less than 2015-03-24T13:45:04.12Zmore like thismore than 2015-03-24T13:45:04.12Z
star this property answering member
4205
unstar this property label Biography information for Baroness Stowell of Beeston more like this
star this property tabling member
3596
unstar this property label Biography information for Baroness Gardner of Parkes more like this
42951
star this property registered interest false more like this
star this property date less than 2014-03-13more like thismore than 2014-03-13
star this property answering body
Cabinet Office more like this
star this property answering dept id 53 more like this
unstar this property answering dept short name
star this property answering dept sort name
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government whether they have asked departments to end the system of check-off for trade union subscriptions for civil servants. more like this
star this property tabling member printed
Baroness Hayter of Kentish Town more like this
star this property uin HL6016 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-03-24more like thismore than 2014-03-24
star this property answer text <p> </p><p>The deduction of Trade Union subscriptions from payroll through check-off is a matter delegated to individual Departments in the Civil Service. </p><p> </p> more like this
star this property answering member printed Lord Wallace of Saltaire more like this
star this property question first answered
less than 2014-03-24T12:00:00.00Zmore like thismore than 2014-03-24T12:00:00.00Z
star this property answering member
1816
unstar this property label Biography information for Lord Wallace of Saltaire more like this
star this property tabling member
4159
unstar this property label Biography information for Baroness Hayter of Kentish Town more like this
784698
star this property registered interest false more like this
star this property date less than 2017-11-06more like thismore than 2017-11-06
star this property answering body
The Senior Deputy Speaker more like this
star this property answering dept id 204 more like this
unstar this property answering dept short name
star this property answering dept sort name Senior Deputy Speaker (HoL) more like this
star this property hansard heading House of Lords: Sexual Offences more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Senior Deputy Speaker whether any independent service is available to those working on the Lords part of the Parliamentary estate who wish to report a sexual assault. more like this
star this property tabling member printed
Baroness Hollins more like this
star this property uin HL2916 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-11-16more like thismore than 2017-11-16
star this property answer text <p>All reports of sexual assault or sexual harassment should be dealt with appropriately and with the right support. The Leaders of the two Houses have set up a Working Group on an Independent Complaints and Grievance Policy to draw up and implement a new bicameral bullying and harassment procedure. Officials from the Lords Administration are working with their Commons counterparts to support that working group.</p><p>Currently, there are a number of support services available to those who work on the Lords part of the Parliamentary Estate and who wish to report, or have reported, a sexual assault or sexual harassment. Members, Members’ staff and staff of the House have access to the Parliamentary Health and Wellbeing Service and the five Parliamentary Workplace Equality Networks. Members’ staff and House staff may also get independent support from Employee Assistance Programmes [Health Assured for Members’ staff and Workplace Options for House staff].</p><p>For employees of the Administration, the Staff Handbook sets out the procedures for reporting harassment or bullying of any type and the support available to them. For Members and Members’ staff, reports of bullying and harassment are currently dealt with through the relevant Whips Offices or through the Convenor’s office.</p><p>Members of the House of Lords are subject to a Code of Conduct which provides guidance on the standards of conduct expected of members in the discharge of their parliamentary duties and includes a requirement to act on their personal honour. An individual can make a complaint about the conduct of a Member to the independent Commissioner for Standards who would make a preliminary assessment of whether the allegation was linked to the discharge of parliamentary duties and, if so, whether it could constitute a breach of the Code. If the preliminary assessment concluded that these two tests had been met the Commissioner would investigate the allegation in accordance with the current procedures set out in the Code. The procedures and processes for investigating complaints made under the Code were not designed with complaints of this nature in mind and this is something the Commissioner would need to advise any potential complainant about, it is also something the Committee for Privileges and Conduct will need to consider. Anyone wishing to establish whether the particular behaviour of an individual member could amount to a breach of the Code should contact the Commissioner for further information.</p><p>In addition, anyone working on the Lords part of the Estate has independent access to ACAS services and can report a sexual assault or sexual harassment to the Police.</p><p> </p>
star this property answering member printed Lord McFall of Alcluith more like this
star this property grouped question UIN
HL2917 more like this
HL2918 more like this
star this property question first answered
less than 2017-11-16T12:13:03.303Zmore like thismore than 2017-11-16T12:13:03.303Z
star this property answering member
4148
unstar this property label Biography information for Lord McFall of Alcluith more like this
star this property tabling member
4190
unstar this property label Biography information for Baroness Hollins more like this
784699
star this property registered interest false more like this
star this property date less than 2017-11-06more like thismore than 2017-11-06
star this property answering body
The Senior Deputy Speaker more like this
star this property answering dept id 204 more like this
unstar this property answering dept short name
star this property answering dept sort name Senior Deputy Speaker (HoL) more like this
star this property hansard heading House of Lords: Harassment more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Senior Deputy Speaker what protocols and procedures with respect to harassment and bullying are available to those working on the Lords part of the Parliamentary estate, regardless of employment status or political party. more like this
star this property tabling member printed
Baroness Hollins more like this
star this property uin HL2917 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-11-16more like thismore than 2017-11-16
star this property answer text <p>All reports of sexual assault or sexual harassment should be dealt with appropriately and with the right support. The Leaders of the two Houses have set up a Working Group on an Independent Complaints and Grievance Policy to draw up and implement a new bicameral bullying and harassment procedure. Officials from the Lords Administration are working with their Commons counterparts to support that working group.</p><p>Currently, there are a number of support services available to those who work on the Lords part of the Parliamentary Estate and who wish to report, or have reported, a sexual assault or sexual harassment. Members, Members’ staff and staff of the House have access to the Parliamentary Health and Wellbeing Service and the five Parliamentary Workplace Equality Networks. Members’ staff and House staff may also get independent support from Employee Assistance Programmes [Health Assured for Members’ staff and Workplace Options for House staff].</p><p>For employees of the Administration, the Staff Handbook sets out the procedures for reporting harassment or bullying of any type and the support available to them. For Members and Members’ staff, reports of bullying and harassment are currently dealt with through the relevant Whips Offices or through the Convenor’s office.</p><p>Members of the House of Lords are subject to a Code of Conduct which provides guidance on the standards of conduct expected of members in the discharge of their parliamentary duties and includes a requirement to act on their personal honour. An individual can make a complaint about the conduct of a Member to the independent Commissioner for Standards who would make a preliminary assessment of whether the allegation was linked to the discharge of parliamentary duties and, if so, whether it could constitute a breach of the Code. If the preliminary assessment concluded that these two tests had been met the Commissioner would investigate the allegation in accordance with the current procedures set out in the Code. The procedures and processes for investigating complaints made under the Code were not designed with complaints of this nature in mind and this is something the Commissioner would need to advise any potential complainant about, it is also something the Committee for Privileges and Conduct will need to consider. Anyone wishing to establish whether the particular behaviour of an individual member could amount to a breach of the Code should contact the Commissioner for further information.</p><p>In addition, anyone working on the Lords part of the Estate has independent access to ACAS services and can report a sexual assault or sexual harassment to the Police.</p><p> </p>
star this property answering member printed Lord McFall of Alcluith more like this
star this property grouped question UIN
HL2916 more like this
HL2918 more like this
star this property question first answered
less than 2017-11-16T12:13:03.363Zmore like thismore than 2017-11-16T12:13:03.363Z
star this property answering member
4148
unstar this property label Biography information for Lord McFall of Alcluith more like this
star this property tabling member
4190
unstar this property label Biography information for Baroness Hollins more like this
784700
star this property registered interest false more like this
star this property date less than 2017-11-06more like thismore than 2017-11-06
star this property answering body
The Senior Deputy Speaker more like this
star this property answering dept id 204 more like this
unstar this property answering dept short name
star this property answering dept sort name Senior Deputy Speaker (HoL) more like this
star this property hansard heading House of Lords: Sexual Offences more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Senior Deputy Speaker what support is available to those working on the Lords part of the Parliamentary estate who have reported sexual assault or sexual harassment. more like this
star this property tabling member printed
Baroness Hollins more like this
star this property uin HL2918 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-11-16more like thismore than 2017-11-16
star this property answer text <p>All reports of sexual assault or sexual harassment should be dealt with appropriately and with the right support. The Leaders of the two Houses have set up a Working Group on an Independent Complaints and Grievance Policy to draw up and implement a new bicameral bullying and harassment procedure. Officials from the Lords Administration are working with their Commons counterparts to support that working group.</p><p>Currently, there are a number of support services available to those who work on the Lords part of the Parliamentary Estate and who wish to report, or have reported, a sexual assault or sexual harassment. Members, Members’ staff and staff of the House have access to the Parliamentary Health and Wellbeing Service and the five Parliamentary Workplace Equality Networks. Members’ staff and House staff may also get independent support from Employee Assistance Programmes [Health Assured for Members’ staff and Workplace Options for House staff].</p><p>For employees of the Administration, the Staff Handbook sets out the procedures for reporting harassment or bullying of any type and the support available to them. For Members and Members’ staff, reports of bullying and harassment are currently dealt with through the relevant Whips Offices or through the Convenor’s office.</p><p>Members of the House of Lords are subject to a Code of Conduct which provides guidance on the standards of conduct expected of members in the discharge of their parliamentary duties and includes a requirement to act on their personal honour. An individual can make a complaint about the conduct of a Member to the independent Commissioner for Standards who would make a preliminary assessment of whether the allegation was linked to the discharge of parliamentary duties and, if so, whether it could constitute a breach of the Code. If the preliminary assessment concluded that these two tests had been met the Commissioner would investigate the allegation in accordance with the current procedures set out in the Code. The procedures and processes for investigating complaints made under the Code were not designed with complaints of this nature in mind and this is something the Commissioner would need to advise any potential complainant about, it is also something the Committee for Privileges and Conduct will need to consider. Anyone wishing to establish whether the particular behaviour of an individual member could amount to a breach of the Code should contact the Commissioner for further information.</p><p>In addition, anyone working on the Lords part of the Estate has independent access to ACAS services and can report a sexual assault or sexual harassment to the Police.</p><p> </p>
star this property answering member printed Lord McFall of Alcluith more like this
star this property grouped question UIN
HL2916 more like this
HL2917 more like this
star this property question first answered
less than 2017-11-16T12:13:03.41Zmore like thismore than 2017-11-16T12:13:03.41Z
star this property answering member
4148
unstar this property label Biography information for Lord McFall of Alcluith more like this
star this property tabling member
4190
unstar this property label Biography information for Baroness Hollins more like this
829567
star this property registered interest false more like this
star this property date less than 2018-01-24more like thismore than 2018-01-24
star this property answering body
The Senior Deputy Speaker more like this
star this property answering dept id 204 more like this
unstar this property answering dept short name
star this property answering dept sort name Senior Deputy Speaker (HoL) more like this
star this property hansard heading Parliament: Catering more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask the Senior Deputy Speaker what steps, if any, are being taken to withdraw the use of plastic straws in catering outlets and bars across the Parliamentary estate. more like this
star this property tabling member printed
Baroness Jones of Whitchurch more like this
star this property uin HL5070 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-02-07more like thismore than 2018-02-07
star this property answer text <p>The Senior Deputy Speaker has asked me, as Chairman of the Services Committee, to respond on his behalf.</p><p>House of Lords Catering and Retail Services (CRS) will be trialling the removal of straws from customer-facing areas in the catering outlets and bars managed by CRS. If the trial is successful we envisage a significant reduction in the volume of straws used. CRS are also investigating what alternative straws are available with improved environmental credentials, for example fully biodegradable alternatives or paper straws. CRS envisage that this review, being undertaken in conjunction with colleagues in the House of Commons, will be completed by the end of February.</p> more like this
star this property answering member printed Lord Laming more like this
star this property question first answered
less than 2018-02-07T14:40:57.64Zmore like thismore than 2018-02-07T14:40:57.64Z
star this property answering member
2079
unstar this property label Biography information for Lord Laming more like this
star this property tabling member
3792
unstar this property label Biography information for Baroness Jones of Whitchurch more like this