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44561
star this property registered interest false more like this
star this property date less than 2014-03-24more like thismore than 2014-03-24
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department for Work and Pensions and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board. more like this
star this property tabling member printed
Lord Mendelsohn more like this
star this property uin HL6218 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-03-31more like thismore than 2014-03-31
star this property answer text <p /> <p /> <p>The Department for Work and Pensions conducts an annual Claimant Service and Experience Survey which measures customer satisfaction. The survey includes customers of Jobcentre Plus and the former agency Pensions, Disability and Carers Service. Fieldwork for the 2013 survey was completed in September. The survey is approved by the Operations Executive Team and key findings have been reported to them.</p><p> </p><p>The Child Maintenance Group conducts customer satisfaction surveys to cover all its statutory schemes. Quarterly surveys are run for the 1993/2003 and 2012 schemes and a monthly survey for the Options Gateway to tell how customers think suppliers are delivering service. All of these surveys are commissioned and reviewed for internal use by the CMG Executive Team.</p><p> </p> more like this
star this property answering member printed Lord Freud more like this
star this property question first answered
remove filter
star this property answering member
3893
star this property label Biography information for Lord Freud remove filter
unstar this property tabling member
4286
unstar this property label Biography information for Lord Mendelsohn more like this
44613
star this property registered interest false more like this
star this property date less than 2014-03-24more like thismore than 2014-03-24
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what recent steps they have taken to ensure that information on the engagement activities of pension funds and other institutional investors with investee companies is made fully accessible. more like this
star this property tabling member printed
Lord Harrison more like this
star this property uin HL6270 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-03-31more like thismore than 2014-03-31
star this property answer text <p /> <p /> <p /> <p>The Government supports the principles set out in the Financial Reporting Council (FRC) UK Stewardship Code including schemes becoming active stewards of their investments and reporting on that stewardship. The Code sets out a number of areas of good practice to which the FRC believes institutional investors should aspire, and operates on a 'comply or explain' basis. It includes guidance for pension schemes and other asset owners on steps they can take to protect and enhance the value that accrues to the ultimate beneficiary. The FCA requires UK authorised asset managers to report on whether or not they apply the Code.</p><p> </p><p>The UK stewardship code is voluntary, however we would encourage workplace pensions schemes to comply with the principles set out in the code. In addition we are developing governance standards of workplace defined contribution schemes, and have asked the Law Commission to investigate how fiduciary duties currently apply in the investment chain. The Pensions Regulator's defined contribution Code of Practice also sets out the legal requirements and standards they expect trustees of defined contribution schemes to attain. This includes a section on investment which also references the FRC Stewardship code. These initiatives are part of our on-going work to ensure schemes are governed and administered to deliver in members' interests.</p>
star this property answering member printed Lord Freud more like this
star this property grouped question UIN
HL6271 more like this
HL6272 more like this
star this property question first answered
remove filter
star this property answering member
3893
star this property label Biography information for Lord Freud remove filter
unstar this property tabling member
2488
unstar this property label Biography information for Lord Harrison more like this
44614
star this property registered interest false more like this
star this property date less than 2014-03-24more like thismore than 2014-03-24
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment they have made of the case for large occupational defined contribution pension schemes to be active owners or stewards of their assets, in line with the definition of stewardship as outlined in the Financial Reporting Council's Stewardship Code. more like this
star this property tabling member printed
Lord Harrison more like this
star this property uin HL6271 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-03-31more like thismore than 2014-03-31
star this property answer text <p /> <p /> <p /> <p>The Government supports the principles set out in the Financial Reporting Council (FRC) UK Stewardship Code including schemes becoming active stewards of their investments and reporting on that stewardship. The Code sets out a number of areas of good practice to which the FRC believes institutional investors should aspire, and operates on a 'comply or explain' basis. It includes guidance for pension schemes and other asset owners on steps they can take to protect and enhance the value that accrues to the ultimate beneficiary. The FCA requires UK authorised asset managers to report on whether or not they apply the Code.</p><p> </p><p>The UK stewardship code is voluntary, however we would encourage workplace pensions schemes to comply with the principles set out in the code. In addition we are developing governance standards of workplace defined contribution schemes, and have asked the Law Commission to investigate how fiduciary duties currently apply in the investment chain. The Pensions Regulator's defined contribution Code of Practice also sets out the legal requirements and standards they expect trustees of defined contribution schemes to attain. This includes a section on investment which also references the FRC Stewardship code. These initiatives are part of our on-going work to ensure schemes are governed and administered to deliver in members' interests.</p>
star this property answering member printed Lord Freud more like this
star this property grouped question UIN
HL6270 more like this
HL6272 more like this
star this property question first answered
remove filter
star this property answering member
3893
star this property label Biography information for Lord Freud remove filter
unstar this property tabling member
2488
unstar this property label Biography information for Lord Harrison more like this
44615
star this property registered interest false more like this
star this property date less than 2014-03-24more like thismore than 2014-03-24
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment they have made of the case for large occupational defined benefit pension schemes to be active owners or stewards of their assets, in line with the definition of stewardship as highlighted in the Financial Reporting Council's Stewardship Code. more like this
star this property tabling member printed
Lord Harrison more like this
star this property uin HL6272 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-03-31more like thismore than 2014-03-31
star this property answer text <p /> <p /> <p /> <p>The Government supports the principles set out in the Financial Reporting Council (FRC) UK Stewardship Code including schemes becoming active stewards of their investments and reporting on that stewardship. The Code sets out a number of areas of good practice to which the FRC believes institutional investors should aspire, and operates on a 'comply or explain' basis. It includes guidance for pension schemes and other asset owners on steps they can take to protect and enhance the value that accrues to the ultimate beneficiary. The FCA requires UK authorised asset managers to report on whether or not they apply the Code.</p><p> </p><p>The UK stewardship code is voluntary, however we would encourage workplace pensions schemes to comply with the principles set out in the code. In addition we are developing governance standards of workplace defined contribution schemes, and have asked the Law Commission to investigate how fiduciary duties currently apply in the investment chain. The Pensions Regulator's defined contribution Code of Practice also sets out the legal requirements and standards they expect trustees of defined contribution schemes to attain. This includes a section on investment which also references the FRC Stewardship code. These initiatives are part of our on-going work to ensure schemes are governed and administered to deliver in members' interests.</p>
star this property answering member printed Lord Freud more like this
star this property grouped question UIN
HL6270 more like this
HL6271 more like this
star this property question first answered
remove filter
star this property answering member
3893
star this property label Biography information for Lord Freud remove filter
unstar this property tabling member
2488
unstar this property label Biography information for Lord Harrison more like this
45726
star this property registered interest false more like this
star this property date less than 2014-03-27more like thismore than 2014-03-27
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government how many pensioners received winter fuel payments in each of the parliamentary constituencies in the city of Manchester in (1) 2010–11, (2) 2011–12, and (3) 2012–13. more like this
star this property tabling member printed
Lord Bradley more like this
star this property uin HL6375 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2014-03-31more like thismore than 2014-03-31
star this property answer text <p /> <p /> <p>The information is available: <a href="https://www.gov.uk/government/collections/winter-fuel-payments-caseload-and-household-figures" target="_blank">https://www.gov.uk/government/collections/winter-fuel-payments-caseload-and-household-figures</a></p><p> </p> more like this
star this property answering member printed Lord Freud more like this
star this property question first answered
remove filter
star this property answering member
3893
star this property label Biography information for Lord Freud remove filter
unstar this property tabling member
452
unstar this property label Biography information for Lord Bradley more like this