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<p>The Government is clear that violence and abuse towards any worker is not acceptable.</p><p>The
Home Office works closely with retailers and trade organisations and police partners
via the National Retail Crime Steering Group (NRCSG) to understand the issues retailers
are experiencing. The NRCSG meet twice yearly, and discussions include how to help
reduce incidents of violence and abuse towards shop staff, and to support staff when
this does occur.</p><p>On a national level, we continue to work closely with the police-led
National Business Crime Centre (NBCC) to understand the crimes affecting businesses
and help ensure businesses and police are working effectively together.</p><p>In addition,
section 156 of the Police, Crime, Sentencing and Courts Act 2022 introduced a statutory
aggravating factor for assault against any public facing worker. This ensures the
courts treat the public-facing nature of a victim’s role as an aggravating factor
when considering the sentence for any assault offence where they consider this factor
to be relevant.</p>
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