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1132395
star this property registered interest false more like this
star this property date remove maximum value filtermore like thismore than 2019-06-17
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
unstar this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Probate more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what estimate he has made of the average length of time for probate to be granted in the last (a) three months and (b) financial year. more like this
star this property tabling member constituency Carmarthen West and South Pembrokeshire more like this
star this property tabling member printed
Simon Hart remove filter
star this property uin 265484 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-07-17more like thismore than 2019-07-17
star this property answer text <p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate. Internal management information, which is not subject to the rigorous quality assurance processes of official statistics, however shows that in the last financial year (2018/2019) the average time was three weeks.</p><p> </p><p>Whilst timeliness data are not yet available for the last three months, it is clear that waiting times have increased. Urgent action has been taken to address these temporary delays, staffing has been increased and the digital service further improved, and as a result waiting times are starting to reduce.</p><p> </p><p>There are no prescribed target times for dealing with probate applications. The recent increase in waiting times has been caused by a combination of an increased volume of incoming work and the transition to a new case management IT system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with the system – which also had some initial performance issues that have been addressed.</p>
star this property answering member constituency Blackpool North and Cleveleys remove filter
star this property answering member printed Paul Maynard more like this
star this property question first answered
less than 2019-07-17T15:38:49.987Zmore like thismore than 2019-07-17T15:38:49.987Z
unstar this property answering member
3926
star this property label Biography information for Paul Maynard more like this
star this property tabling member
3944
unstar this property label Biography information for Simon Hart more like this
1132298
star this property registered interest false more like this
star this property date less than 2019-06-14more like thismore than 2019-06-14
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
unstar this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Probate Service: Staff more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what proportion of staff have been redeployed from the HMRC probate team to other Departments in the last 12 months; and whether the probate registry is understaffed as a result. more like this
star this property tabling member constituency Carmarthen West and South Pembrokeshire more like this
star this property tabling member printed
Simon Hart remove filter
star this property uin 264764 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-24more like thismore than 2019-06-24
star this property answer text <p>The administration of the probate service is the responsibility of Her Majesty’s Courts and Tribunals Service. No staff have been redeployed from the probate service to other departments in the last 12 months and therefore there has been no change on the staffing levels.</p> more like this
star this property answering member constituency Blackpool North and Cleveleys remove filter
star this property answering member printed Paul Maynard more like this
star this property question first answered
less than 2019-06-24T16:50:33.78Zmore like thismore than 2019-06-24T16:50:33.78Z
unstar this property answering member
3926
star this property label Biography information for Paul Maynard more like this
star this property tabling member
3944
unstar this property label Biography information for Simon Hart more like this
1132299
star this property registered interest false more like this
star this property date less than 2019-06-14more like thismore than 2019-06-14
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
unstar this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Probate: Internet more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what assessment he has made of the effectiveness of the new online probate application system. more like this
star this property tabling member constituency Carmarthen West and South Pembrokeshire more like this
star this property tabling member printed
Simon Hart remove filter
star this property uin 264765 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-24more like thismore than 2019-06-24
star this property answer text <p>This service is assessed through a range of measures, such as user feedback and user satisfaction. Of 4,995 responses from users who submitted their application online 93% indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided. The online system is being continually improved and developed as a result of the feedback provided.</p> more like this
star this property answering member constituency Blackpool North and Cleveleys remove filter
star this property answering member printed Paul Maynard more like this
star this property question first answered
less than 2019-06-24T16:51:26.37Zmore like thismore than 2019-06-24T16:51:26.37Z
unstar this property answering member
3926
star this property label Biography information for Paul Maynard more like this
star this property tabling member
3944
unstar this property label Biography information for Simon Hart more like this
1131307
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
unstar this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Probate Service: Digital Technology more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what assessment he has made of the effectiveness of the digitisation of the Probate Service. more like this
star this property tabling member constituency Carmarthen West and South Pembrokeshire more like this
star this property tabling member printed
Simon Hart remove filter
star this property uin 263130 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-18more like thismore than 2019-06-18
star this property answer text <p>The 2018 amendments to the non-contentious probate rules enabled personal applications to be submitted online. This service is assessed through a range of measures, such as user feedback and user satisfaction. Of 4,995 responses from users who submitted their application online 93% indicated, from five feedback options, that they were satisfied or very satisfied with the online application service provided. The online system is being continually improved and developed as a result of the feedback provided.</p> more like this
star this property answering member constituency Blackpool North and Cleveleys remove filter
star this property answering member printed Paul Maynard more like this
star this property question first answered
less than 2019-06-18T16:44:22.47Zmore like thismore than 2019-06-18T16:44:22.47Z
unstar this property answering member
3926
star this property label Biography information for Paul Maynard more like this
star this property tabling member
3944
unstar this property label Biography information for Simon Hart more like this
1131308
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
unstar this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Probate: Internet more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, what assessment has been made of the level of delays in the granting of probate as a consequence of the transition to the new online probate system. more like this
star this property tabling member constituency Carmarthen West and South Pembrokeshire more like this
star this property tabling member printed
Simon Hart remove filter
star this property uin 263131 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-18more like thismore than 2019-06-18
star this property answer text <p>Urgent action has been taken to address the delays which have been experienced in the probate service. Her Majesty’s Courts and Tribunals Service is increasing staffing levels and further improving the digital service to help reduce waiting times.</p> more like this
star this property answering member constituency Blackpool North and Cleveleys remove filter
star this property answering member printed Paul Maynard more like this
star this property question first answered
less than 2019-06-18T16:45:15.777Zmore like thismore than 2019-06-18T16:45:15.777Z
unstar this property answering member
3926
star this property label Biography information for Paul Maynard more like this
star this property tabling member
3944
unstar this property label Biography information for Simon Hart more like this
1131309
star this property registered interest false more like this
star this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Ministry of Justice more like this
star this property answering dept id 54 more like this
unstar this property answering dept short name Justice more like this
star this property answering dept sort name Justice more like this
star this property hansard heading Probate Service: Digital Technology more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Justice, when the new digital probate system will be fully functional. more like this
star this property tabling member constituency Carmarthen West and South Pembrokeshire more like this
star this property tabling member printed
Simon Hart remove filter
star this property uin 263132 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-18more like thismore than 2019-06-18
star this property answer text <p>The new digital case management system is fully functional and the online service for personal applicants to apply for probate, where the deceased has left a Will, has been publicly available since July 2018. Her Majesty’s Courts and Tribunals Service plans to have online services available in probate for all user groups and types of probate applications by the end of Autumn 2019.</p> more like this
star this property answering member constituency Blackpool North and Cleveleys remove filter
star this property answering member printed Paul Maynard more like this
star this property question first answered
less than 2019-06-18T16:46:30.857Zmore like thismore than 2019-06-18T16:46:30.857Z
unstar this property answering member
3926
star this property label Biography information for Paul Maynard more like this
star this property tabling member
3944
unstar this property label Biography information for Simon Hart more like this