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58580

	registered interest
	date	05/06/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Estate Agents Act 1979
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government how many estate agents were subject to (1) a warning notice, and (2) a prohibition order, for each year since 1984 under the Estate Agents Act 1979.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL105
	answer	answer is ministerial correction date of answer 23/06/2014 answer text <p> </p><p>Until 31 March 2014, the Office of Fair Trading was responsible for enforcing the Estate Agency Act 1979. Since then, its functions have been transferred to Powys County Council, under the National Trading Standards Board Umbrella.</p><p> </p><p> </p><p>Data from the archived register for prohibition orders and warning notices in relation to the OFT and its predecessors was:</p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Prohibition Orders</strong></p></td><td><p><strong>Warning Notices</strong></p></td><td> </td><td><p><strong>Year</strong></p></td><td><p><strong>Prohibition Orders</strong></p></td><td><p><strong>Warning Notices</strong></p></td></tr><tr><td><p>2014</p></td><td><p>7</p></td><td><p>4</p></td><td> </td><td><p>2007</p></td><td><p>13</p></td><td><p>2</p></td></tr><tr><td><p>2013</p></td><td><p>3</p></td><td><p>7</p></td><td> </td><td><p>2006</p></td><td><p>2</p></td><td><p>4</p></td></tr><tr><td><p>2012</p></td><td><p>10</p></td><td><p>0</p></td><td> </td><td><p>2005</p></td><td><p>6</p></td><td><p>5</p></td></tr><tr><td><p>2011</p></td><td><p>0</p></td><td><p>0</p></td><td> </td><td><p>2004</p></td><td><p>1</p></td><td><p>6</p></td></tr><tr><td><p>2010</p></td><td><p>1</p></td><td><p>4</p></td><td> </td><td><p>2003</p></td><td><p>3</p></td><td><p>0</p></td></tr><tr><td><p>2009</p></td><td><p>9</p></td><td><p>5</p></td><td> </td><td><p>2002</p></td><td><p>2</p></td><td><p>0</p></td></tr><tr><td><p>2008</p></td><td><p>8</p></td><td><p>4</p></td><td> </td><td><p>2001</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p><strong>Year</strong></p></td><td><p><strong>Prohibition Order</strong></p></td><td><p><strong>Warning Notice</strong></p></td><td> </td><td><p><strong>Year</strong></p></td><td><p><strong>Prohibition Order</strong></p></td><td><p><strong>Warning Notice</strong></p></td></tr><tr><td><p>2000</p></td><td><p>2</p></td><td><p>1</p></td><td> </td><td><p>1991</p></td><td><p>8</p></td><td><p>1</p></td></tr><tr><td><p>1999</p></td><td><p>2</p></td><td><p>0</p></td><td> </td><td><p>1990</p></td><td><p>2</p></td><td><p>2</p></td></tr><tr><td><p>1998</p></td><td><p>0</p></td><td><p>0</p></td><td> </td><td><p>1989</p></td><td><p>1</p></td><td><p>0</p></td></tr><tr><td><p>1997</p></td><td><p>0</p></td><td><p>0</p></td><td> </td><td><p>1988</p></td><td><p>6</p></td><td><p>2</p></td></tr><tr><td><p>1996</p></td><td><p>2</p></td><td><p>0</p></td><td> </td><td><p>1987</p></td><td><p>3</p></td><td><p>0</p></td></tr><tr><td><p>1995</p></td><td><p>3</p></td><td><p>0</p></td><td> </td><td><p>1986</p></td><td><p>12</p></td><td><p>2</p></td></tr><tr><td><p>1994</p></td><td><p>5</p></td><td><p>0</p></td><td> </td><td><p>1985</p></td><td><p>5</p></td><td><p>2</p></td></tr><tr><td><p>1993</p></td><td><p>7</p></td><td><p>0</p></td><td> </td><td><p>1984</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p>1992</p></td><td><p>5</p></td><td><p>0</p></td><td> </td><td> </td><td> </td><td> </td></tr></tbody></table><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Viscount Younger of Leckie question first answered 23/06/2014 12:55:16 answering member 4169 label Biography information for Viscount Younger of Leckie
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

58581

	registered interest
	date	05/06/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Estate Agents Act 1979
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government how many estate agents since 1 April 2014 (1) have been, or (2) are being, considered for (a) a warning notice, and (b) a prohibition order, under the Estate Agents Act 1979 by the National Trading Standards Estate Agency Team.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL106
	answer	answer is ministerial correction date of answer 19/06/2014 answer text <p> </p><p>An order under the Estate Agents Act 1979 may be issued against both estate agents and individuals or businesses who are not currently involved in estate agency work. For example an order can be issued against someone who has formerly been an estate agent, or who has worked closely with an estate agent.</p><p> </p><p>Since the 1st April 2014:</p><p> </p><p>· Three individual orders (two prohibition and one warning) have taken effect. These orders were issued by the Office of Fair Trading but implemented by the National Trading Standards Estate Agency Team.</p><p> </p><p>· Four individual orders and one against a business – all prohibitions - are currently subject to appeals.</p><p> </p><p>· Fifteen new cases are currently being processed by the National Trading Standards Estate Agency Team. ‘Notices of proposal to prohibit' have been issued for six of these cases and are awaiting representations from the individuals and businesses concerned. Baroness Hayter of Kentish Town</p><p> </p><p>· Additionally, the National Trading Standards Estate Agency Team currently has fifteen cases on its books which are awaiting prosecution outcome or further investigation by local Trading Standards teams and which may lead to notices being issued at a later date.</p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Viscount Younger of Leckie question first answered 19/06/2014 16:53:28 answering member 4169 label Biography information for Viscount Younger of Leckie
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

92753

	registered interest
	date	13/10/2014
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Charity Commission
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government what is the annual budget for the Charity Commission; and whether it has been increased as a result of the Government's Big Society policy.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL1989
	answer	answer is ministerial correction date of answer 28/10/2014 answer text <p>The Charity Commission is a regulator of the charitable sector. The Commission’s annual budget has been reduced over the last five years, as it has increasingly focused on its core regulatory functions. Its annual budget was £21.4m in 2014/15.</p><p> </p><p>On 22 October the Prime Minister announced additional funding of £8m over three years to boost its ability to tackle abuse.</p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 28/10/2014 15:32:42 answering member 1816 label Biography information for Lord Wallace of Saltaire
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

92754

	registered interest
	date	13/10/2014
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Alcoholic Drinks
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government whether the new chief executive of the civil service will have any role in advising them on alcohol pricing or any aspect of their alcohol strategy.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL1990
	answer	answer is ministerial correction date of answer 21/10/2014 answer text <p>The Chief Executive of the Civil Service is in charge of key corporate functions of Government and accelerating the Government’s efficiency and reform agenda and Civil Service transformation. He will not have any role in alcohol strategy or pricing.</p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 21/10/2014 11:07:21 answering member 1816 label Biography information for Lord Wallace of Saltaire
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

79707

	registered interest
	date	28/07/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Mediation
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government when they will publish their response to their consultation on Alternative Dispute Resolution for consumers which began in March.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL1599
	answer	answer is ministerial correction date of answer 11/08/2014 answer text <p> </p><p>The Government intends to publish the response to the consultation on Alternative Dispute Resolution for consumers in the Autumn.</p><p> </p><p> </p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 11/08/2014 10:21:51 answering member 1816 label Biography information for Lord Wallace of Saltaire
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

42951

	registered interest
	date	13/03/2014
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name
	answering dept sort name
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether they have asked departments to end the system of check-off for trade union subscriptions for civil servants.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL6016
	answer	answer is ministerial correction date of answer 24/03/2014 answer text <p> </p><p>The deduction of Trade Union subscriptions from payroll through check-off is a matter delegated to individual Departments in the Civil Service. </p><p> </p> answering member printed Lord Wallace of Saltaire question first answered 24/03/2014 12:00:00 answering member 1816 label Biography information for Lord Wallace of Saltaire
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

47874

	registered interest
	date	09/04/2014
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government in respect of right to manage requests, what is the average time between (1) the application for a hearing at the First Tier Tribunal and the actual hearing, (2) a First Tier Tribunal hearing and the issuing of the decision, and (3) an Appeal and an Upper Tribunal hearing.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL6816
	answer	answer is ministerial correction date of answer 16/04/2014 answer text <p>Right to manage cases, which are leasehold disputes, are heard in the First-tier Tribunal Property Chamber. Onward appeals from the First-tier tribunal are to the Upper Tribunal (Lands Chamber). HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of the Property Chamber and the Upper Tribunal (Land Chamber). The number of cases received by the First-tier tribunal and Upper Tribunal is published by the Ministry of Justice Tribunal Statistics (quarterly) on the GOV.UK website at the following address:</p><p><a href="https://www.gov.uk/government/collections/tribunals-statistics" target="_blank">https://www.gov.uk/government/collections/tribunals-statistics</a></p><p>Data specific to right to manage cases is not routinely published. To obtain the information requested would require interrogation of case files within the First-tier tribunal and the Upper tribunal, and quality assurance checks on that data to ensure it is accurate, reliable and in a form suitable for publication. This could only be provided at disproportionate cost.</p> answering member printed Lord Newby question first answered 16/04/2014 12:00:00 answering member 1916 label Biography information for Lord Newby
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

45784

	registered interest
	date	27/03/2014
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government when the provision in the Financial Services (Banking Reform) Act 2013, whereby complaints against claims management companies can be made to the Legal Services Ombudsman, will be implemented.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL6433
	answer	answer is ministerial correction date of answer 08/04/2014 answer text <p> </p><p> </p><p>The Financial Services (Banking Reform) Act 2013 provided the necessary enabling powers to put in place the funding arrangements for the Legal Ombudsman to deal with complaints against claims management companies. These provisions were commenced on 21 March 2014. This included a power for the Lord Chancellor to make Regulations to charge fees to recover the costs he has incurred in meeting the expenditure of the Legal Ombudsman in relation to claims management complaints.</p><p>Section 161 of the Legal Services Act 2007 will, once commenced, extend the Legal Ombudsman's remit to deal with complaints against claims management companies. We are continuing to work towards commencing section 161 of the 2007 Act, but prior to this we must ensure that all the necessary legislative arrangements are in place. This includes consulting on the structure of the Lord Chancellor's cost recovery fee and drafting the fee Regulations, which must then be approved by Parliament. At the same time, the Legal Ombudsman is working on the operational arrangements for taking these complaints, and thus we will deliver this new regime as soon as possible.</p> answering member printed Lord Faulks question first answered 08/04/2014 12:00:00 answering member 4183 label Biography information for Lord Faulks
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

60589

	registered interest
	date	09/06/2014
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Claims Management Services
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government when they will bring forward delegated legislation under the Financial Services (Banking Reform) Act 2013 enabling complaints against claims management firms to be heard by the Legal Services Ombudsman.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL178
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>The Financial Services (Banking Reform) Act 2013 provides the necessary enabling powers to put in place the funding arrangements for the Legal Ombudsman to deal with complaints against claims management companies. These provisions were commenced on 21 March 2014. They include a power for the Lord Chancellor to make Regulations to charge fees to recover the costs he has incurred in meeting the expenditure of the Legal Ombudsman in relation to claims management complaints.</p><p>The Government consultation on the proposed structure of the Lord Chancellor's cost recovery fee ended on 6 June and the responses are being analysed. Once the fee structure is finalised, the Fee Regulations will be laid in Parliament for approval. Following this, an order to commence section 161 of the Legal Services Act 2007 will be laid. This will extend the remit of the Legal Ombudsman to enable it to deal with complaints about authorised claims management companies.</p><p>The government is committed to enabling this as soon as possible.</p> answering member printed Lord Faulks question first answered 24/06/2014 13:22:32 answering member 4183 label Biography information for Lord Faulks
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town

62516

	registered interest
	date	18/06/2014
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Claims Management Services
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government when they will publish their response to the consultation on the framework to enable complaints about claims management companies to be heard by the Legal Services Ombudsman, as provided for in the Financial Services (Banking Reform) Act 2013.
	tabling member printed	Baroness Hayter of Kentish Town
	uin	HL445
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p>The Financial Services (Banking Reform) Act 2013 provides the necessary enabling powers to put in place the funding arrangements for the Legal Ombudsman to deal with complaints against claims management companies. These provisions were commenced on 21 March 2014. They include a power for the Lord Chancellor to make Regulations to charge fees to recover the costs he has incurred in meeting the expenditure of the Legal Ombudsman in relation to claims management complaints.</p><p> </p><p>The Government consultation on the proposed structure of the Lord Chancellor's cost recovery fee ended on 6 June and the responses are being analysed. Once the fee structure is finalised, the Fee Regulations will be laid in Parliament for approval and the consultation response will be published at that time.</p><p> </p> answering member printed Lord Faulks question first answered 07/07/2014 16:00:27 answering member 4183 label Biography information for Lord Faulks
	tabling member	4159 label Biography information for Baroness Hayter of Kentish Town