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1140603
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Child Maintenance Service more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many times the Child Maintenance Service registered the maintenance debt of a non-resident parent with credit rating agencies in the last year. more like this
star this property tabling member constituency Motherwell and Wishaw more like this
star this property tabling member printed
Marion Fellows more like this
star this property uin 279455 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-29more like thismore than 2019-07-29
unstar this property answer text <p>This information is not readily available and to provide it would incur disproportionate cost.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince remove filter
star this property grouped question UIN 280279 more like this
star this property question first answered
less than 2019-07-29T14:18:24.343Zmore like thismore than 2019-07-29T14:18:24.343Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4440
unstar this property label Biography information for Marion Fellows more like this
1140519
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the implications for her Department's policies of the statement in the press release by Save the Children on 3 July 2019, that 30,000 families on universal credit face paying up to £800 in childcare costs this summer. more like this
star this property tabling member constituency Liverpool, West Derby more like this
star this property tabling member printed
Stephen Twigg more like this
star this property uin 279359 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-23more like thismore than 2019-07-23
unstar this property answer text <p>The Department listens to a range of stakeholders and considers recommendations, such as those from Save the Children’s recent report, that may improve support for our claimants. We have already improved Universal Credit’s (UC) childcare support; for example, our Work Coaches are already providing increased support through the Flexible Support Fund to help eligible claimants who need help with paying upfront childcare costs, as well as allowing greater flexibility in when claimants can report their childcare costs.</p><p><strong> </strong></p><p>As UC is paid as a single monthly amount directly into people’s bank accounts, it helps families have control over their own budget and making the move into work easier. However, we recognise that childcare costs can affect parents’ decisions to both obtain and maintain employment and we are committed to removing barriers that prevent parents moving into work.</p><p> </p><p>Claimants are able to claim up to 85% of their childcare costs on UC, compared to 70% on the legacy system. This can be worth up to £13,000 a year for families with two children. The UC childcare policy aligns with the wider government childcare offer, which includes free childcare hours and tax free childcare and, during 2019/20, a record amount of £6 billion is being spent on childcare support overall. This offer means that reasonable childcare costs should not form a barrier to work.</p><p><strong> </strong></p><p>We are aware of the difficulty that some claimants might have in paying childcare costs over the summer holidays and our work coaches are able to discuss this with them and explain and promote both the UC childcare offer and the wider government childcare offer. In addition to this, budgeting advances are available for eligible claimants that can be used to cover the cost of paying additional upfront childcare cost or a deposit that might be needed during the school holidays.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince remove filter
star this property question first answered
less than 2019-07-23T11:10:11.957Zmore like thismore than 2019-07-23T11:10:11.957Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
167
unstar this property label Biography information for Stephen Twigg more like this
1140534
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will make it her policy to extend the eligibility for budgeting loans to all families in receipt of universal credit. more like this
star this property tabling member constituency Newcastle upon Tyne North more like this
star this property tabling member printed
Catherine McKinnell more like this
star this property uin 279419 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-09-02more like thismore than 2019-09-02
unstar this property answer text <p>This Government is committed to providing a strong safety-net for those who need it and continues to spend over £95 billion a year on working age welfare benefits. This includes a well-established system of hardship payments, benefit advances and budgeting loans for those who need extra support. The Government also provides a range of additional financial support to families and this includes free school meals, Healthy Start vouchers and help with health costs.</p><p>Budgeting Advances have replaced Budgeting Loans for those in receipt of Universal Credit helping to provide additional assistance for emergency household costs, such as replacing a broken cooker, getting a job or staying in work or funeral costs. Eligibility for a Budgeting Advance is explained on GOV.UK and can be accessed at: <a href="https://www.gov.uk/universal-credit/other-financial-support" target="_blank">https://www.gov.uk/universal-credit/other-financial-support</a></p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince remove filter
star this property question first answered
less than 2019-09-02T14:24:22.2Zmore like thismore than 2019-09-02T14:24:22.2Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4125
unstar this property label Biography information for Catherine McKinnell more like this
1140598
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, when she plans to start the universal credit managed migration pilot. more like this
star this property tabling member constituency Newport East more like this
star this property tabling member printed
Jessica Morden more like this
star this property uin 279396 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-09-03more like thismore than 2019-09-03
unstar this property answer text <p>The Department commenced the Move to Universal Credit pilot in the area served by Harrogate Jobcentre on 24 July 2019. Following the pilot, we will report back to Parliament on our progress and findings, and at that point, will determine the process for bringing forward further legislation to move claimants beyond the pilot phase.</p><p> </p><p>The regulations also allowed for people potentially eligible for Severe Disability Premium transitional awards to start receiving payments. Statistics published on 2 September 2019 show over 6,300 claims worth over £16 million have been paid.</p><p> </p><p>The Secretary of State delivered an Oral Statement to the House on 22 July 2019 to announce the commencement of the Universal Credit managed migration pilot (also known as the Move to Universal Credit pilot), which can be viewed here - <a href="https://hansard.parliament.uk/commons/2019-07-22/debates/8111667B-E194-41D6-9496-FE1E870225E6/UniversalCreditManagedMigration" target="_blank">https://hansard.parliament.uk/commons/2019-07-22/debates/8111667B-E194-41D6-9496-FE1E870225E6/UniversalCreditManagedMigration</a></p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince remove filter
star this property question first answered
less than 2019-09-03T15:41:34.117Zmore like thismore than 2019-09-03T15:41:34.117Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
1548
unstar this property label Biography information for Jessica Morden more like this
1140594
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the (a) average and (b) longest response time was to answer universal credit freephone numbers; and how many complaints about telephone response times for those numbers have been made in the last six months for which figures are available. more like this
star this property tabling member constituency Newport East more like this
star this property tabling member printed
Jessica Morden more like this
star this property uin 279395 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-09-03more like thismore than 2019-09-03
unstar this property answer text <p>Universal Credit is a 24 hour, seven days a week, digital service that allows claimants to manage their own data and account online at a time which is convenient for them. Via their account, claimants can check their Universal Credit benefit payments, notify us of changes and record notes via an online journal facility. In addition, established claimants who call the Freephone Universal Credit helpline are connected directly to the person or team who are dealing with the case.</p><p> </p><p>For June 2019 the average speed of answer for a call to the Universal Credit helpline was 2 minutes 39 seconds. The longest response time was 55 minutes 33 seconds. In June we answered 1.2 million calls. The longest response time refers to a single caller and is not reflective of the experience of the majority of our customers.</p><p> </p><p>The average speed of answer measure is the average customer wait time from the point of entering a queue to connection to an agent. This excludes any time spent in pre-queue messaging and any wait time for calls ultimately abandoned by callers prior to answer.</p><p> </p><p>The information requested about telephony complaints is not available in the format requested and doing so could only be provided at disproportionate cost. We do not capture data specifically on complaints about response times for answering the Universal Credit helpline.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince remove filter
star this property question first answered
less than 2019-09-03T16:18:26.4Zmore like thismore than 2019-09-03T16:18:26.4Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
1548
unstar this property label Biography information for Jessica Morden more like this
1140533
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Welfare Assistance Schemes more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of local authorities that no longer provide local welfare assistance schemes. more like this
star this property tabling member constituency Newcastle upon Tyne North more like this
star this property tabling member printed
Catherine McKinnell more like this
star this property uin 279418 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-29more like thismore than 2019-07-29
unstar this property answer text <p>The reforms to the Social Fund in 2013 allowed local authorities in England, and the devolved administrations in Scotland and Wales, to deliver their own local provision for people who are in need of urgent help. We passed funding over to local authorities and devolved administrations (from April 2013) on a non-ring-fenced basis, with no statutory duties or monitoring requirements attached. Local authorities are best placed to decide how to target flexible help to support local welfare needs. The Government has no plans to alter policy on LWP or to review this provision at this time.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince remove filter
star this property grouped question UIN 279420 more like this
star this property question first answered
less than 2019-07-29T14:39:47.407Zmore like thismore than 2019-07-29T14:39:47.407Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4125
unstar this property label Biography information for Catherine McKinnell more like this
1140535
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Welfare Assistance Schemes: Migrants more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will make it her policy to extend eligibility for local welfare assistance to families with dependent children that have no recourse to public funds conditions attached to their leave to remain in the UK. more like this
star this property tabling member constituency Newcastle upon Tyne North more like this
star this property tabling member printed
Catherine McKinnell more like this
star this property uin 279420 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-29more like thismore than 2019-07-29
unstar this property answer text <p>The reforms to the Social Fund in 2013 allowed local authorities in England, and the devolved administrations in Scotland and Wales, to deliver their own local provision for people who are in need of urgent help. We passed funding over to local authorities and devolved administrations (from April 2013) on a non-ring-fenced basis, with no statutory duties or monitoring requirements attached. Local authorities are best placed to decide how to target flexible help to support local welfare needs. The Government has no plans to alter policy on LWP or to review this provision at this time.</p> more like this
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince remove filter
star this property grouped question UIN 279418 more like this
star this property question first answered
less than 2019-07-29T14:39:47.457Zmore like thismore than 2019-07-29T14:39:47.457Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4125
unstar this property label Biography information for Catherine McKinnell more like this