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1437748

	registered interest
	date	03/03/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Proof of Identity
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what alternatives are available to universal credit claimants who do not have the currently requested identity documents to make and verify their claims.
	tabling member constituency	Cynon Valley
	tabling member printed	Beth Winter
	uin	134105
	answer	answer is ministerial correction date of answer 09/03/2022 answer text <p>Claimants can verify their identity in several ways, including online using the Government Gateway service or GOV.UK and by providing documentary evidence of their identity when they attend their Initial Evidence Interview.</p><p> </p><p>If a claimant does not have documentary evidence we can verify their identity by biographical tests and checks, using information held on the Department’s systems, by the confirmation of third party organisations and by two members of the Jobcentre staff knowing and recognising the claimant as part of their work.</p><p> </p><p>In addition, the Flexible Support Fund can be used to support the claimant obtain new identity documents in the form of duplicate driving licences, birth certificates etc, and can help with opening new bank accounts if necessary.</p><p> </p><p>Universal Credit guidance is routinely placed in the House of Commons library and it is updated at regular intervals. This guidance covers the different ways a claimant might verify their identity.</p> answering member constituency Macclesfield answering member printed David Rutley question first answered 09/03/2022 11:52:50 answering member 4033 label Biography information for David Rutley
	tabling member	4809 label Biography information for Beth Winter

1138694

	registered interest
	date	12/07/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Proof of Identity
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure accurate verification of universal credit claimants who request an advance.
	tabling member constituency	Coventry South
	tabling member printed	Mr Jim Cunningham
	uin	276512
	answer	answer is ministerial correction date of answer 17/07/2019 answer text <p>As of June 2019, potential fraudulent advance claims equate to less than 1 per cent of all Universal Credit claims.</p><p> </p><p>The Department has been working to improve knowledge and awareness of advances fraud amongst Jobcentre and Service Centre staff. Guidance has also been issued to ensure that staff are aware how to refer cases of suspected fraud to the Department’s Counter-fraud team.</p><p> </p><p>We are developing our service iteratively and improving any areas in the service that may currently be presenting issues, to minimise the risk of fraud while ensuring that we can continue to provide financial support to those claimants who need it.</p><p>We cannot share advance detail of the specific security improvements we are making but this includes improving our process for verifying a claimant’s circumstances.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 17/07/2019 12:46:01 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	308 label Biography information for Mr Jim Cunningham

867434

	registered interest
	date	20/03/2018
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Universal Credit: Proof of Identity
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Minister for the Cabinet Office, what the average success rate for people using Gov.UK Verify to access universal credit has been in each month since July 2016.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	133409
	answer	answer is ministerial correction date of answer 11/04/2018 answer text <p>It is the policy of<a href="http://gov.uk/" target="_blank"> GOV.UK</a> Verify not to track individual users, including the services which they access. Building a model that respects privacy is essential if users are to place and maintain their trust in identity assurance.</p><p>PQ 8509 relates to verified user identities. ‘Success’ in the context of verified user identities is measured as the percentage of people with a verified identity who are then ‘matched’ with the departmental service they are attempting to access. The matching rates vary for each service depending on the data held and the matching needs of that service. For some services, for example Universal Credit, it is required that the user must match an existing record within the service. This is not required for all services, as the user may not previously have accessed that service, for example claiming for redundancy payments.</p><p> </p> answering member constituency Hertsmere answering member printed Oliver Dowden grouped question UIN 133586 133587 133588 133589 133590 133591 133592 133593 133595 133596 133597 133598 133599 133600 133601 question first answered 11/04/2018 11:21:48 answering member 4441 label Biography information for Oliver Dowden
	tabling member	410 label Biography information for Jon Trickett