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76299

	registered interest
	date	08/07/2014
	answering body	Ministry of Defence
	answering dept id	11
	answering dept short name	Defence
	answering dept sort name	Defence
	hansard heading	Armed Forces: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Defence, how many service complaints went to a full board hearing in the last five years.
	tabling member constituency	Makerfield
	tabling member printed	Yvonne Fovargue
	uin	204445
	answer	answer is ministerial correction date of answer 14/07/2014 answer text <p>Figures on the number of complaints made by service personnel in the last five years are published in the Service Complaints Commissioner's (SCC) Annual Reports. The full reports are presented annually to the House and are also located at the following website:<br><br>http://armedforcescomplaints.independent.gov.uk/newsandpublications.htm<br><br>The figures available for complaints made by Service personnel about bullying for each year are also published in the Annual Reports. Details of the number of complaints that are heard by a panel (level 3) are also published. All of this information can be found in the relevant pages:<br><br>2013 Annual Report – page 72, appendix 3. <br><br>2012 Annual Report – page 62, appendix 3. <br><br>2011 Annual Report – page 59, appendix 3. <br><br>2010 Annual Report – page 89, appendix 6<br><br>2009 Annual Report – page 36, table 7.</p> answering member constituency Broxtowe answering member printed Anna Soubry question first answered 14/07/2014 16:38:43 answering member 3938 label Biography information for Anna Soubry
	tabling member	4034 label Biography information for Yvonne Fovargue

76300

	registered interest
	date	08/07/2014
	answering body	Ministry of Defence
	answering dept id	11
	answering dept short name	Defence
	answering dept sort name	Defence
	hansard heading	Armed Forces: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Defence, how many service complaints were filed in the last five years; and how many such complaints related to allegations of bullying.
	tabling member constituency	Makerfield
	tabling member printed	Yvonne Fovargue
	uin	204443
	answer	answer is ministerial correction date of answer 14/07/2014 answer text <p>Figures on the number of complaints made by service personnel in the last five years are published in the Service Complaints Commissioner's (SCC) Annual Reports. The full reports are presented annually to the House and are also located at the following website:<br><br>http://armedforcescomplaints.independent.gov.uk/newsandpublications.htm<br><br>The figures available for complaints made by Service personnel about bullying for each year are also published in the Annual Reports. Details of the number of complaints that are heard by a panel (level 3) are also published. All of this information can be found in the relevant pages:<br><br>2013 Annual Report – page 72, appendix 3. <br><br>2012 Annual Report – page 62, appendix 3. <br><br>2011 Annual Report – page 59, appendix 3. <br><br>2010 Annual Report – page 89, appendix 6<br><br>2009 Annual Report – page 36, table 7.</p> answering member constituency Broxtowe answering member printed Anna Soubry question first answered 14/07/2014 16:36:20 answering member 3938 label Biography information for Anna Soubry
	tabling member	4034 label Biography information for Yvonne Fovargue

78512

	registered interest
	date	16/07/2014
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Osteoarthritis
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, how many people have suffered complications following knee and hip operations related to osteoarthritis in the last five years.
	tabling member constituency	Makerfield
	tabling member printed	Yvonne Fovargue
	uin	206190
	answer	answer is ministerial correction date of answer 22/07/2014 answer text <p>This information is not available. Although some information on post-operative complications experienced by osteoporosis patients following surgery of the hip and knee is available via the Health and Social Care Information Centre’s Patient Reported Outcome Measures (PROMs) data collection, this only covers hip and knee replacement, and not the full range of surgical interventions. In addition to this, as PROMs is a voluntary reporting system the data published does not reflect the total number of osteoporosis patients having complications for all hip and knee replacements. More information on PROMS data can be found at the following link:</p><p> </p><p><a href="http://www.hscic.gov.uk/proms" target="_blank">www.hscic.gov.uk/proms</a></p><p><strong> </strong></p><p> </p> answering member constituency North Norfolk answering member printed Norman Lamb question first answered 22/07/2014 13:39:02 answering member 1439 label Biography information for Norman Lamb
	tabling member	4034 label Biography information for Yvonne Fovargue

90496

	registered interest
	date	03/09/2014
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Health Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what the next step is in the commissioning of a specialised service after a positive recommendation by the Prescribed Specialised Services Advisory Group (PSSAG); whether services recommended for commissioning by PSSAG in September 2014 will be funded from April 2015; when the PSSAG recommendations on the application for a specialised service for Alpha-1 Antitrypsin Deficiency will be published; and if he will make a statement.
	tabling member constituency	Makerfield
	tabling member printed	Yvonne Fovargue
	uin	208035
	answer	answer is ministerial correction date of answer 10/09/2014 answer text <p> </p><p>The Prescribed Specialised Services Advisory Group (PSSAG) is a Department of Health expert committee which provides advice to Ministers on which services should be prescribed in regulations for national commissioning by the NHS Commissioning Board (NHS England).</p><p> </p><p> </p><p> </p><p>PSSAG makes recommendations to Ministers, who are obliged under section 3B of the National Health Service Act 2006 to take appropriate advice and to consult with NHS England before making regulations to prescribe particular services as specialised services for NHS England commissioning. Decisions on the timing of any changes to commissioning responsibilities will take account of advice from PSSAG and any consultation response from NHS England.</p><p> </p><p> </p><p> </p><p>Where a service is prescribed for national commissioning, NHS England becomes responsible for making decisions on the commissioning of that service, including funding of specific interventions as part of that service. We understand from NHS England that where it becomes the responsible commissioner for a service, it considers the funding priority of the service through its Clinical Priorities Advisory Group.</p><p> </p><p> </p><p> </p><p>We understand the Alpha 1 Alliance has worked with NHS England and the Specialised Respiratory Clinical Reference Group to develop a proposal for the national commissioning of services for patients with alpha 1-antitrypsin deficiency, which will be put to PSSAG for consideration at its next meeting on 30 September. A report containing PSSAG’s recommendations will be published once Ministers have made decisions on any associated changes.</p><p> </p> answering member constituency Battersea answering member printed Jane Ellison question first answered 10/09/2014 12:18:26 answering member 3918 label Biography information for Jane Ellison
	tabling member	4034 label Biography information for Yvonne Fovargue

78474

	registered interest
	date	16/07/2014
	answering body	Foreign and Commonwealth Office
	answering dept id	16
	answering dept short name	Foreign and Commonwealth Office
	answering dept sort name	Foreign and Commonwealth Office
	hansard heading	Burma
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, if he will raise with the government of Burma reported threats that ethnic Rohingya identifying themselves as such in the census could face arrest.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	206292
	answer	answer is ministerial correction date of answer 21/07/2014 answer text <p>We have not received reports of anyone facing arrest for identifying themselves as Rohingya in Burma’s census; the enumeration period is now over. However, we were deeply disappointed that during the census the Burmese government went against its long-standing assurance that all individuals would have the right to self-identify their ethnic origin. We have been clear that this decision is in contravention of international norms and standards on census conduct. I discussed our concerns on the census with the senior Burmese minister responsible, Immigration Minister U Khin Yi, in March, and summoned the Burmese Ambassador in April. <br> <br>The UK, UN and other donors have been in dialogue with the Burmese government and community groups throughout the preparation, enumeration and now the data analysis and dissemination stages of the census. We have been absolutely clear that we want to see as peaceful, credible and complete a process as possible, with the anticipated risks carefully managed.</p> answering member constituency East Devon answering member printed Mr Hugo Swire question first answered 21/07/2014 14:21:51 answering member 1408 label Biography information for Lord Swire
	tabling member	3924 label Biography information for Yasmin Qureshi

78550

	registered interest
	date	16/07/2014
	answering body	Department for International Development
	answering dept id	20
	answering dept short name	International Development
	answering dept sort name	International Development
	hansard heading	Burma
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for International Development, what reports she has received of an increase in death rates in camps for the Rohingya following the expulsion of MSF and other agencies from Rakhine State, Burma.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	206293
	answer	answer is ministerial correction date of answer 21/07/2014 answer text <p> </p><p>There have been a number of deaths in Rohingya camps since March. We have not received any reports of an increase in the rate during this period but the situation remains of urgent concern. The Ministry of Health and NGOs have been providing some primary healthcare in the IDP camps, but there continue to be barriers to access, particularly to hospital level care for Rohingya, and this remains a key concern for us. We continue to advocate with all levels of government on this issue.</p><p> </p> answering member constituency Hornsey and Wood Green answering member printed Lynne Featherstone question first answered 21/07/2014 12:22:16 answering member 1531 label Biography information for Baroness Featherstone
	tabling member	3924 label Biography information for Yasmin Qureshi

78761

	registered interest
	date	17/07/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, pursuant to the Answer of 8 July 2014, Official Report, column 200W, on passports, when she expects to publish a reliable estimate of the additional costs arising from staff temporarily working away from their normal workplace and from overtime to deal with delays at the Passport Office.
	tabling member constituency	Caerphilly
	tabling member printed	Wayne David
	uin	206495
	answer	answer is ministerial correction date of answer 29/07/2014 answer text <p>We will provide the actual costs incurred in redeploying staff to meet the exceptional levels of passport demand this year when that redeployment ends. Redeployed staff will continue to support Her Majesty's Passport Office frontline services until further notice.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 29/07/2014 13:28:56 answering member 1530 label Biography information for James Brokenshire previous answer version 11958 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	1398 label Biography information for Wayne David

89427

	registered interest
	date	29/08/2014
	answering body	Department for Business, Innovation and Skills
	answering dept id	26
	answering dept short name	Business, Innovation and Skills
	answering dept sort name	Business, Innovation and Skills
	hansard heading	Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Innovation and Skills, under what timetable his Department plans to phase-out use of telephone lines with the prefix (a) 0845, 0844 and 0843 in accordance with the Cabinet Office guidance on customer service lines published in December 2013 and (b) 03 and 08, where 03 is the primary number under a dual numbering system.
	tabling member constituency	Walsall South
	tabling member printed	Valerie Vaz
	uin	207450
	answer	answer is ministerial correction date of answer 03/09/2014 answer text <p> </p><p><strong> </strong></p><p> </p><p>All of the Department’s 0845, 0844 and 0843 numbers have now been replaced with 03 numbers and the 08 numbers will cease to be operational by the end of 2014. Telephone lines with dual numbering will also revert to the 03 number at the same time.</p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/09/2014 15:38:05 answering member 1513 label Biography information for Jo Swinson
	tabling member	4076 label Biography information for Valerie Vaz

89545

	registered interest
	date	29/08/2014
	answering body	Ministry of Defence
	answering dept id	11
	answering dept short name	Defence
	answering dept sort name	Defence
	hansard heading	Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Defence, under what timetable his Department plans to phase-out use of telephone lines with the prefix (a) 0845, 0844 and 0843 in accordance with the Cabinet Office guidance on customer service lines published in December 2013 and (b) 03 and 08, where 03 is the primary number under a dual numbering system.
	tabling member constituency	Walsall South
	tabling member printed	Valerie Vaz
	uin	207451
	answer	answer is ministerial correction date of answer 03/09/2014 answer text <p>The Ministery of Defence's (MOD) customer service lines cover a number of areas in three main categories:<br><br>(1) Services for Veterans are provided through a well-publicised free help line (0808 1914 2 18);<br><br>(2) Services for existing military staff are available on the MOD network. However, on those occasions where staff or their families need to call from outside the MOD, there are free (eg Army Welfare and Service Family Accommodation), national rate or business rate lines; and<br><br>(3) Potential recruits have a choice of ways to communicate with our careers staff, with increasing emphasis on Digital tools such as Live Chat and Social Media. Careers lines for the Army are now 03, and for the RAF both 0845 and 03. Royal Navy Careers are currently business rate (0845), but 03 numbers will be imminently available. <br><br>The MOD does of course have many other numbers, which are geographic or business rate (including the number for low flying complaints). <br><br>The MOD does not use any premium rate (09) numbers.</p> answering member constituency Broxtowe answering member printed Anna Soubry question first answered 03/09/2014 16:41:32 answering member 3938 label Biography information for Anna Soubry
	tabling member	4076 label Biography information for Valerie Vaz

89590

	registered interest
	date	29/08/2014
	answering body	Department for Environment, Food and Rural Affairs
	answering dept id	13
	answering dept short name	Environment, Food and Rural Affairs
	answering dept sort name	Environment, Food and Rural Affairs
	hansard heading	Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Environment, Food and Rural Affairs, under what timetable her Department plans to phase-out use of telephone lines with the prefix (a) 0845, 0844 and 0843 in accordance with the Cabinet Office guidance on customer service lines published in December 2013 and (b) 03 and 08, where 03 is the primary number under a dual numbering system.
	tabling member constituency	Walsall South
	tabling member printed	Valerie Vaz
	uin	207453
	answer	answer is ministerial correction date of answer 03/09/2014 answer text <p> </p><p>Core Defra operates three telephone lines under a dual numbering system with the prefix 0345 as the primary number. In accordance with Cabinet Office guidance, the 0845 prefix numbers have been retained for these lines to allow callers a choice based on their call package arrangements. There are no plans to phase out either the 0845 or 0345 prefixed numbers.</p><p> </p> answering member constituency North Cornwall answering member printed Dan Rogerson question first answered 03/09/2014 09:22:56 answering member 1504 label Biography information for Dan Rogerson
	tabling member	4076 label Biography information for Valerie Vaz