|
answer text |
<p>Accommodation and support services will continue for 28 days from when an asylum
seeker has been granted asylum. During this period the Advice, Issue Reporting and
Eligibility (AIRE) Provider, Migrant Help, will assist newly recognised refugees to
access local housing and benefit services through their dedicated ‘Move-On’ service.
Within one working day of notification of the decision by the Home Office, Migrant
Help will contact newly recognised refugees to help prepare them for their new lives
in the UK.</p><p>This improved service includes: providing information on the length
of ‘grace period’ and next steps on support, accommodation and employment; booking
an appointment with the local Department of Work and Pensions office for a ‘work focussed
interview’; signposting Service Users to the relevant Local Authority housing team;
and providing information on, and signposting Service Users to, relevant public services,
local support networks and voluntary sector organisations.</p><p>As part of the AIRE
contracts, this service, will include clearly defined performance standards measured
through a set of Key Performance Indicators (KPIs) set within a wider Performance
Management Regime (PMR). These KPIs will be monitored formally at Contract Management
meetings between the providers and representatives of UK Visas and Immigration and
will be supported by a rigorous contract compliance regime that will ensure that the
required performance standards are met.</p><p>The Home Office and its Provider remains
committed to working in partnership with local government and civil society to evaluate,
develop and improve services.</p>
|
|