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<p>Since the start of regulation in 2007, the MoJ's Claims Management Regulation (CMR)
Unit has closed down over 1,100 CMCs.</p><p> </p><p>The Claims Management Regulator
(CMR) has not closed down a claims management company (CMC) for persistent nuisance
calls. It has taken other enforcement action in relation to non-compliant marketing
practices including calls by CMCs. During 2013/14, for example, the CMR's specialist
marketing compliance team carried out 45 audits, commenced 5 investigations, issued
warnings to five CMCs in respect of their marketing practices, and restricted the
marketing activity of one CMC. The CMR is working closely with the Information Commissioner's
Office and Ofcom to support the delivery of the Government's Nuisance Call Action
Plan, and has joined a taskforce led by consumer group, Which? to review issues concerning
consent and lead generation. The taskforce is due to report back to the Government
in late 2014.</p><p> </p>
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