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391323

	registered interest
	date	20/07/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Poverty: Children
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government what assessment they have made of the report by the Institute of Fiscal Studies <i>Living Standards, Poverty and Inequality in the UK: 2015;</i> and how they plan to respond to the findings that nearly 63 per cent of British children living in poverty are in working families.
	tabling member printed	Lord Tyler
	uin	HL1667
	answer	answer is ministerial correction date of answer 30/07/2015 answer text <p /> <p><strong> </strong></p><p>The recent IFS report is positive about the Government’s new approach to tackling the root causes of poverty: they said that “focusing on a broad range of inputs into life chances and causes of poverty is sensible.” They also add that “family worklessness certainly is a sensible thing to track if one wants to reduce the prevalence of low living standards.”</p><p> </p><p>This Government knows that work remains the best route out of poverty. Research shows that around three-quarters of poor children in families that move into full employment exit poverty. We are committed to supporting parents to move into work, increase their earnings, and keep more of what they earn. Universal Credit, our investment in childcare and the introduction of the National Living Wage will all play an important part.</p><p> </p><p>The Government also recognises that improving skills and progression is the key to making work pay. That is why under this Government we intend to create three million more apprenticeships over the next five years, and to help people move on to better jobs by improving qualifications and providing additional support through Jobcentre Plus.</p> answering member printed Baroness Altmann question first answered 30/07/2015 13:27:22 answering member 4533 label Biography information for Baroness Altmann
	tabling member	225 label Biography information for Lord Tyler

391275

	registered interest
	date	20/07/2015
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Accident and Emergency Departments
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government, further to the answer by Lord Prior of Brampton on 16 July (HL Deb, col 686) regarding police ambulance support, what number of conveyances to Accident and Emergency departments 0.1 per cent represents.
	tabling member printed	Lord Hughes of Woodside
	uin	HL1640
	answer	answer is ministerial correction date of answer 23/07/2015 answer text <p>A Metropolitan Police (MPS) Freedom of Information revealed that they conveyed 931 patients to hospital in 2014. This makes up 0.1% of London Ambulance Service’s (LAS) case load in the same year. MPS and LAS continue to work together to develop protocols for dealing with the issue.</p><p> </p> answering member printed Lord Prior of Brampton question first answered 23/07/2015 11:06:19 answering member 127 label Biography information for Lord Prior of Brampton
	tabling member	1051 label Biography information for Lord Hughes of Woodside

391362

	registered interest
	date	20/07/2015
	answering body	Foreign and Commonwealth Office
	answering dept id	16
	answering dept short name	Foreign and Commonwealth Office
	answering dept sort name	Foreign and Commonwealth Office
	hansard heading	COE Parliamentary Assembly
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government who are the Members of the United Kingdom delegation to the Parliamentary Assembly of the Council of Europe; and what is the political affiliation of each Member.
	tabling member printed	Lord Kilclooney
	uin	HL1688
	answer	answer is ministerial correction date of answer 08/09/2015 answer text <p>A list of full and alternate UK members of the Parliamentary Assembly of the Council of Europe (PACE), as well as their party affiliations and European political groupings, is attached here. The current delegation consists of those members who were appointed by the Prime Minister, my right hon. Friend the Member for Witney (Mr Cameron), on 15 January 2013 and includes Members from both Houses. The party distribution should reflect the composition of the House of Commons. However, the delegation remains unchanged from before May’s general election (apart from, sadly, Charles Kennedy). Therefore, some existing UK PACE members no longer have seats in Parliament. This delegation can continue for up to a maximum of six months from the date of May’s general election. The new delegation will be appointed by the Prime Minister by November 2015. The party distribution will reflect the composition of the House of Commons.</p> answering member printed Baroness Anelay of St Johns question first answered 08/09/2015 13:29:20 answering member 3474 label Biography information for Baroness Anelay of St Johns attachment 1 file name 150722 PQ HL1688 - UK Del to PACE CoE attachment.docx title PACE: List of full and alternate members
	tabling member	657 label Biography information for Lord Kilclooney

391333

	registered interest
	date	20/07/2015
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	M1
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government how many road miles between junction 10 of the M1 and Leeds are currently subject to restrictions in respect of roadworks.
	tabling member printed	Lord Radice
	uin	HL1672
	answer	answer is ministerial correction date of answer 27/07/2015 answer text <p>A total of 57.1 miles of the M1 between Junction 10 and Junction 43 for Leeds are currently subject to restrictions in respect of road works.</p><p> </p><p> </p><p> </p><p>These road works all relate to upgrades to this section of the M1, part of an ambitious £15.2 billion plan to triple annual levels of spending on England’s motorways and major ‘A’ roads by the end of the decade to improve capacity and condition.</p><p> </p><p> </p><p> </p><p>The works associated with these restrictions are set out in the table below.</p><p> </p><table><tbody><tr><td><p>SCHEME</p></td><td><p>CURRENT RESTRICTION MILEAGE</p></td></tr><tr><td><p>M1 J11a (A5-M1 Link)</p></td><td><p>1.8</p></td></tr><tr><td><p>M1 J15-19 Smart Motorway &amp; M1 J19 Improvement</p></td><td><p>22.9</p></td></tr><tr><td><p>M1 J21-21a Bridge construction</p></td><td><p>1.4</p></td></tr><tr><td><p>M1 J28-31 Smart Motorway</p></td><td><p>18.7</p></td></tr><tr><td><p>M1 J32-35a Smart Motorway</p></td><td><p>5.1</p></td></tr><tr><td><p>M1 J39-42 Smart Motorway</p></td><td><p>7.2</p></td></tr></tbody></table><p> </p><p /> <p> </p><p /> <p> </p><p /> <p> </p><p /> <p> </p><p /> <p> </p><p /> <p /><p /> <p> </p><p /> <p> </p><p> </p> answering member printed Lord Ahmad of Wimbledon question first answered 27/07/2015 09:38:07 answering member 4210 label Biography information for Lord Ahmad of Wimbledon
	tabling member	510 label Biography information for Lord Radice

391274

	registered interest
	date	20/07/2015
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Electoral Register
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government whether Commonwealth voters are distinguished from British citizens on the electoral register; and if so, how.
	tabling member printed	Lord Green of Deddington
	uin	HL1639
	answer	answer is ministerial correction date of answer 03/08/2015 answer text <p>All British, Irish, and qualifying Commonwealth citizens hold identical franchise rights therefore there is no marker on the electoral register to distinguish between electors who have registered as one of these nationalities.</p> answering member printed Lord Bridges of Headley question first answered 03/08/2015 16:13:35 answering member 4535 label Biography information for Lord Bridges of Headley
	tabling member	4346 label Biography information for Lord Green of Deddington

391269

	registered interest
	date	20/07/2015
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Electoral Register
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government what documents Commonwealth citizens without British nationality must produce for inspection in order to be included on the electoral register.
	tabling member printed	Lord Green of Deddington
	uin	HL1636
	answer	answer is ministerial correction date of answer 03/08/2015 answer text <p>All applicants registering to vote are asked to provide their name, National Insurance Number, and date of birth. This information is then matched against records held by the Department for Work and Pensions to establish the identity of the applicant. The provision of false information on an application to register to vote is a criminal offence under the Representation of the People Regulations, England &amp; Wales 2001 and Representation of the People Regulations, Scotland 2001 which carries an unlimited fine in England &amp; Wales, a fine of up to £5000 in Scotland, and/or a maximum prison sentence in both jurisdictions of up to 6 months.</p><p> </p><p>Electoral Registration Officers (EROs) have a general duty under section 9A of the Representation of the People Act 1983 to maintain a complete and accurate register of electors; where an ERO is not satisfied as to the accuracy of the information stated in a registration application, the ERO may require the applicant to supply further information in support of their application before making a determination. This could include requesting information on an applicant’s nationality or immigration status and verifying that information with the Home Office.</p> answering member printed Lord Bridges of Headley grouped question UIN HL1637 HL1638 question first answered 03/08/2015 16:15:12 answering member 4535 label Biography information for Lord Bridges of Headley
	tabling member	4346 label Biography information for Lord Green of Deddington

391270

	registered interest
	date	20/07/2015
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Electoral Register
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government what precautions are in place to prevent those who are present in the United Kingdom illegally from seeking inclusion on the electoral register as Commonwealth voters.
	tabling member printed	Lord Green of Deddington
	uin	HL1637
	answer	answer is ministerial correction date of answer 03/08/2015 answer text <p>All applicants registering to vote are asked to provide their name, National Insurance Number, and date of birth. This information is then matched against records held by the Department for Work and Pensions to establish the identity of the applicant. The provision of false information on an application to register to vote is a criminal offence under the Representation of the People Regulations, England &amp; Wales 2001 and Representation of the People Regulations, Scotland 2001 which carries an unlimited fine in England &amp; Wales, a fine of up to £5000 in Scotland, and/or a maximum prison sentence in both jurisdictions of up to 6 months.</p><p> </p><p>Electoral Registration Officers (EROs) have a general duty under section 9A of the Representation of the People Act 1983 to maintain a complete and accurate register of electors; where an ERO is not satisfied as to the accuracy of the information stated in a registration application, the ERO may require the applicant to supply further information in support of their application before making a determination. This could include requesting information on an applicant’s nationality or immigration status and verifying that information with the Home Office.</p> answering member printed Lord Bridges of Headley grouped question UIN HL1636 HL1638 question first answered 03/08/2015 16:15:12 answering member 4535 label Biography information for Lord Bridges of Headley
	tabling member	4346 label Biography information for Lord Green of Deddington

391272

	registered interest
	date	20/07/2015
	answering body	Cabinet Office
	answering dept id	53
	answering dept short name	Cabinet Office
	answering dept sort name	Cabinet Office
	hansard heading	Electoral Register
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government what precautions are in place to prevent those who are legally present in the United Kingdom but are not Commonwealth citizens from seeking registration as Commonwealth citizens.
	tabling member printed	Lord Green of Deddington
	uin	HL1638
	answer	answer is ministerial correction date of answer 03/08/2015 answer text <p>All applicants registering to vote are asked to provide their name, National Insurance Number, and date of birth. This information is then matched against records held by the Department for Work and Pensions to establish the identity of the applicant. The provision of false information on an application to register to vote is a criminal offence under the Representation of the People Regulations, England &amp; Wales 2001 and Representation of the People Regulations, Scotland 2001 which carries an unlimited fine in England &amp; Wales, a fine of up to £5000 in Scotland, and/or a maximum prison sentence in both jurisdictions of up to 6 months.</p><p> </p><p>Electoral Registration Officers (EROs) have a general duty under section 9A of the Representation of the People Act 1983 to maintain a complete and accurate register of electors; where an ERO is not satisfied as to the accuracy of the information stated in a registration application, the ERO may require the applicant to supply further information in support of their application before making a determination. This could include requesting information on an applicant’s nationality or immigration status and verifying that information with the Home Office.</p> answering member printed Lord Bridges of Headley grouped question UIN HL1636 HL1637 question first answered 03/08/2015 16:15:12 answering member 4535 label Biography information for Lord Bridges of Headley
	tabling member	4346 label Biography information for Lord Green of Deddington

391297

	registered interest
	date	20/07/2015
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Government Departments: Telephone Services
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government, further to the Written Answer by Lord O’Neill of Gatley on 9 July (HL898), what training in communication skills is provided for the officials in (1) HM Revenue and Customs, (2) the Home Office, (3) the Ministry of Justice, (4) the Department for Work and Pensions, and (5) the Department for Business, Innovation and Skills, who are responsible for helping members of the public who telephone with complaints or requests for information.
	tabling member printed	Lord Quirk
	uin	HL1653
	answer	answer is ministerial correction date of answer 30/07/2015 answer text <p>All new HM Revenue and Customs (HMRC) telephony advisers receive two days of call handling soft skills training, prior to handling customer calls. Further call handling training is provided depending on the needs of the advisor.</p><p> </p><p> </p><p> </p><p>The first escalation for complaints from an adviser is to a Team Leader. 80 per cent of complaints are successfully handled at this point.</p><p> </p><p> </p><p> </p><p>HMRC’s Personal Tax Operations has a specific team who deal with customer complaints received via telephone.</p><p> </p><p> </p><p> </p><p>HMRC has a target of answering 80 per cent of all calls received.</p><p> </p><p> </p><p> </p><p>Information regarding the training and performance on telephony issues for other Government Departments is not held centrally and should be obtained from the Departments concerned.</p><p> </p><p> </p><p> </p> answering member printed Lord O'Neill of Gatley grouped question UIN HL1654 question first answered 30/07/2015 13:33:52 answering member 4536 label Biography information for Lord O'Neill of Gatley
	tabling member	3254 label Biography information for Lord Quirk

391298

	registered interest
	date	20/07/2015
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	hansard heading	Government Departments: Telephone Services
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty’s Government, further to the Written Answer by Lord O’Neill of Gatley on 9 July (HL898), whether there are target times by which calls from members of the public are expected to receive attention when telephoning (1) HM Revenue and Customs, (2) the Home Office, (3) the Ministry of Justice, (4) the Department for Work and Pensions, and (5) the Department for Business, Innovation and Skills.
	tabling member printed	Lord Quirk
	uin	HL1654
	answer	answer is ministerial correction date of answer 30/07/2015 answer text <p>All new HM Revenue and Customs (HMRC) telephony advisers receive two days of call handling soft skills training, prior to handling customer calls. Further call handling training is provided depending on the needs of the advisor.</p><p> </p><p> </p><p> </p><p>The first escalation for complaints from an adviser is to a Team Leader. 80 per cent of complaints are successfully handled at this point.</p><p> </p><p> </p><p> </p><p>HMRC’s Personal Tax Operations has a specific team who deal with customer complaints received via telephone.</p><p> </p><p> </p><p> </p><p>HMRC has a target of answering 80 per cent of all calls received.</p><p> </p><p> </p><p> </p><p>Information regarding the training and performance on telephony issues for other Government Departments is not held centrally and should be obtained from the Departments concerned.</p><p> </p><p> </p><p> </p> answering member printed Lord O'Neill of Gatley grouped question UIN HL1653 question first answered 30/07/2015 13:33:52 answering member 4536 label Biography information for Lord O'Neill of Gatley
	tabling member	3254 label Biography information for Lord Quirk