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1133684

	registered interest
	date	20/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much money has been collected through the (a) four and (b) 20 per cent charge under the Child Maintenance Service’s Collect and Pay system in each quarter of the last three years.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	267320
	answer	answer is ministerial correction date of answer 25/06/2019 answer text <p>‘PP Collection Charges’ are Paying Parent Collection Charges. They are set at a rate of 20%, which is added to the Child Maintenance a Receiving Parent is due to be paid, and collected once a payment is received from the Paying Parent.</p><p> </p><p>‘RP Collection Charges are Receiving Parent Collection Charges. They are set at a rate of 4%, which is deducted from the amount of money paid by a Paying Parent before CMG send the payment onto the Receiving Parent.</p><p> </p><p>These are the 3 most recent years we are able to report on. The 2018/19 CMS Annual Report and Accounts haven’t been audited yet so we are unable to include these figures.</p><p><strong> </strong></p><table><tbody><tr><td><p> </p></td><td><p> </p></td><td><p><strong>2017-18</strong></p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>Q1</strong></p></td><td><p><strong>Q2</strong></p></td><td><p><strong>Q3</strong></p></td><td><p><strong>Q4</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>PP Collection Charge</p></td><td><p>20%</p></td><td><p>3,442,499</p></td><td><p>3,950,790</p></td><td><p>4,354,306</p></td><td><p>5,130,117</p></td><td><p><strong>16,877,712</strong></p></td></tr><tr><td><p>RP Collection Charge</p></td><td><p>4%</p></td><td><p>662,253</p></td><td><p>758,110</p></td><td><p>831,407</p></td><td><p>988,763</p></td><td><p><strong>3,240,532</strong></p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>2016-17</strong></p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>Q1</strong></p></td><td><p><strong>Q2</strong></p></td><td><p><strong>Q3</strong></p></td><td><p><strong>Q4</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>PP Collection Charge</p></td><td><p>20%</p></td><td><p>2,139,708</p></td><td><p>2,433,748</p></td><td><p>2,756,592</p></td><td><p>3,163,725</p></td><td><p><strong>10,493,773</strong></p></td></tr><tr><td><p>RP Collection Charge</p></td><td><p>4%</p></td><td><p>414,140</p></td><td><p>471,370</p></td><td><p>532,039</p></td><td><p>608,169</p></td><td><p><strong>2,025,718</strong></p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>2015-16</strong></p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p><strong>Q1</strong></p></td><td><p><strong>Q2</strong></p></td><td><p><strong>Q3</strong></p></td><td><p><strong>Q4</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>PP Collection Charge</p></td><td><p>20%</p></td><td><p>1,020,053</p></td><td><p>1,245,433</p></td><td><p>1,528,716</p></td><td><p>1,779,062</p></td><td><p><strong>5,573,264</strong></p></td></tr><tr><td><p>RP Collection Charge</p></td><td><p>4%</p></td><td><p>200,423</p></td><td><p>243,329</p></td><td><p>296,804</p></td><td><p>345,797</p></td><td><p><strong>1,086,353</strong></p></td></tr></tbody></table><p> </p> answering member constituency Colchester answering member printed Will Quince question first answered 25/06/2019 16:34:55 answering member 4423 label Biography information for Will Quince
	tabling member	4440 label Biography information for Marion Fellows

1132410

	registered interest
	date	17/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether there is a freephone number that universal credit claimants can use when attempting to make phone contact with her Department from abroad.
	tabling member constituency	Brighton, Kemptown
	tabling member printed	Lloyd Russell-Moyle
	uin	265570
	answer	answer is ministerial correction date of answer 25/06/2019 answer text <p>You can dial all of the 0800 numbers from abroad using the 0044 prefix. If a claimant does find themselves needing to dial an 0800 number from abroad, then they may incur charges at the standard international rate. This cost will vary depending on where they are calling from.</p><p><strong> </strong></p> answering member constituency Colchester answering member printed Will Quince question first answered 25/06/2019 12:30:10 answering member 4423 label Biography information for Will Quince
	tabling member	4615 label Biography information for Lloyd Russell-Moyle

1127563

	registered interest
	date	20/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: West Midlands
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the correlation between increasing food bank dependence in the West Midlands and the roll-out of universal credit.
	tabling member constituency	Birmingham, Ladywood
	tabling member printed	Shabana Mahmood
	uin	256281
	answer	answer is ministerial correction date of answer 29/05/2019 answer text <p>Whilst we have always said that there are many reasons people use Food Banks and that their growth cannot be linked to a single cause, we have long acknowledged that there were issues with the early roll out of UC. We have listened to feedback on how we can support our claimants and acted quickly, making improvements such as extending advances, removing waiting days, and introducing housing benefit run on. These changes are giving support to vulnerable people who need it most, whilst at the same time helping people get into work faster.</p> answering member constituency Colchester answering member printed Will Quince question first answered 29/05/2019 12:29:08 answering member 4423 label Biography information for Will Quince
	tabling member	3914 label Biography information for Shabana Mahmood

1129886

	registered interest
	date	04/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Department for Work and Pensions: Debt Collection
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether her Department engages enforcement agents.
	tabling member constituency	Wolverhampton North East
	tabling member printed	Emma Reynolds
	uin	259978
	answer	answer is ministerial correction date of answer 10/06/2019 answer text <p>Where a claimant is no longer in receipt of benefit, and all other recovery options have been exhausted, the Department for Work and Pensions may refer a debt to a Private Sector Debt Collection Agency.</p><p> </p><p>In March 2015, Indesser, was appointed as the provider of cross-government debt services under a joint-venture with the Cabinet Office.</p> answering member constituency Colchester answering member printed Will Quince question first answered 10/06/2019 11:07:17 answering member 4423 label Biography information for Will Quince
	tabling member	4077 label Biography information for Emma Reynolds

1126598

	registered interest
	date	14/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Independent Case Examiner: Complaints
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the average time taken to reach a determination on a complaint escalated to the Independent Case Examiner was in 2018-19.
	tabling member constituency	Westminster North
	tabling member printed	Ms Karen Buck
	uin	254097
	answer	answer is ministerial correction date of answer 20/05/2019 answer text <p>When the Independent Case Examiner’s Office accept a complaint for investigation, attempts will initially be made to agree a solution between the complainant and the relevant business area, without having to request evidence to inform an investigation – this is known as “resolution”. If it’s not possible to resolve the complaint, the evidence will be requested and the case will await allocation to an Investigation Case Manager (ICM). Cases are dealt with by dedicated teams and are usually brought into investigation in strict date order.</p><p> </p><p>The table below provides information on the average time taken to reach a determination on a complaint escalated to the Independent Case Examiner during the 2018/19 reporting year:</p><p> </p><table><tbody><tr><td><p>In those cases that were resolved</p></td><td><p>7 weeks - from the point the complaint was accepted for investigation</p></td></tr><tr><td><p>In those cases that were investigated</p></td><td><p>21 weeks - from the point the case was allocated to an investigation case manager</p></td></tr><tr><td><p>End to end average clearance time for all cases</p></td><td><p>65 weeks - from the point at which the complaint was accepted for examination (this includes the time complaints wait to be brought into investigation)</p></td></tr></tbody></table> answering member constituency Colchester answering member printed Will Quince question first answered 20/05/2019 16:12:44 answering member 4423 label Biography information for Will Quince
	tabling member	199 label Biography information for Ms Karen Buck

1109445

	registered interest
	date	03/04/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, for what reason the child maintenance service uses a person's gross income and not take home pay when making maintenance calculations.
	tabling member constituency	Motherwell and Wishaw
	tabling member printed	Marion Fellows
	uin	240588
	answer	answer is ministerial correction date of answer 08/04/2019 answer text <p>When the Child Maintenance Service makes a calculation it is based initially on gross income information received directly from HM Revenue and Customs. Taking information directly from HMRC allows us to capture a wide range of income types received by paying parents. Basing the assessment on gross income data has enabled the Child Maintenance Service to significantly speed up the set-up of new cases which can be key to securing regular payments.</p> answering member constituency Colchester answering member printed Will Quince question first answered 08/04/2019 12:55:59 answering member 4423 label Biography information for Will Quince
	tabling member	4440 label Biography information for Marion Fellows

1122422

	registered interest
	date	23/04/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what investigatory powers are available to officials in her Department to calculate the (a) income of a parent due to pay child maintenance, (b) amount a parent is able to pay; and what criteria her Department uses to authorise those powers.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	246453
	answer	answer is ministerial correction date of answer 29/04/2019 answer text <p>When the Child Maintenance Service (CMS) makes a calculation it is based initially on income information received directly from HM Revenue and Customs (HMRC). Having access to HMRC income information allows the Child Maintenance Service to capture a much wider range of income types received by paying parents. In addition to a parent’s gross annual income, we can capture income derived from property, savings and investments (including dividends) and other miscellaneous income. This is unearned income can be included in the calculation if a request is made to vary the calculation. In December 2018 we introduced new powers which also enable us to target complex earners via a calculation of notional income based on their assets.</p><p> </p><p>Cases involving complex income or suspected fraudulent behaviour can be looked into by the Financial Investigation Unit (FIU). This specialist team can request information from a range of financial institutions to check the accuracy of information the Child Maintenance Service is given. The financial institutions are legally bound to supply the information. When an investigation finds evidence of criminality, the FIU will seek to prosecute or forward to HMRC for fraud action.</p> answering member constituency Colchester answering member printed Will Quince question first answered 29/04/2019 12:09:12 answering member 4423 label Biography information for Will Quince
	tabling member	478 label Biography information for Lord Field of Birkenhead

1126011

	registered interest
	date	13/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Domestic Abuse
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 25 January 2019 to Question 212664 on Universal Credit: Domestic Violence, what recent discussions her Department has had with the Scottish Government on the implementation of separate universal credit payments by default; and if she will make a statement.
	tabling member constituency	Midlothian
	tabling member printed	Danielle Rowley
	uin	253698
	answer	answer is ministerial correction date of answer 16/05/2019 answer text <p>When an individual suffering from domestic abuse requests a split payment, we will make split payments available to them.</p><p> </p><p>Whilst DWP is not intending to introduce split payments by default, as a department we respond positively to requests for split payments, and can take other actions to support those experiencing abuse, such as making a managed payment of rent direct to landlords. We also ensure that claimants who disclose domestic abuse are signposted to specialist organisations for support. All work coaches undergo mandatory training regarding how to support vulnerable claimants, including recognising the signs of domestic abuse.</p><p> </p><p>We will continue to work closely with the Scottish Government to establish the practicalities of delivering split payments in Scotland.</p> answering member constituency Colchester answering member printed Will Quince question first answered 16/05/2019 13:42:04 answering member 4423 label Biography information for Will Quince
	tabling member	4628 label Biography information for Danielle Rowley

1123955

	registered interest
	date	30/04/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if she will bring forward legislative proposals to ensure that the universal credit childcare support offer does not require parents to (a) pay childcare costs upfront and (b) provide receipts.
	tabling member constituency	Birmingham, Selly Oak
	tabling member printed	Steve McCabe
	uin	249201
	answer	answer is ministerial correction date of answer 07/05/2019 answer text <p>We recognise the difficulty that some claimants might have in paying upfront childcare costs. Where the initial month’s childcare costs may prevent a claimant from starting work, Jobcentres will use the Flexible Support Fund to help claimants in the first instance. This is a non-repayable award, which can be used to meet the upfront childcare costs to help support a claimant into work.</p><p> </p><p>For claimants who are in work and need help with upfront childcare costs, budgeting advances are available that can be used to cover the cost of paying upfront childcare costs or a deposit.</p><p> </p><p>The payment of Universal Credit Childcare costs is based on monthly reporting by the claimant of the actual childcare costs the household incurs. Claimants are required to provide a receipt of the eligible costs they have paid and these are then reimbursed within their Universal Credit award. Such monthly reporting ensures accuracy whilst reducing the levels of error and the possibility of overpayments.</p> answering member constituency Colchester answering member printed Will Quince question first answered 07/05/2019 12:59:41 answering member 4423 label Biography information for Will Quince
	tabling member	298 label Biography information for Steve McCabe

1129147

	registered interest
	date	03/06/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Department for Work and Pensions: Cardiff
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what plans she has to carry out an impact assessment of the effect on (a) staff and (b) customers of the proposed move of staff from Merthyr Tydfil to a new hub north of Cardiff.
	tabling member constituency	Merthyr Tydfil and Rhymney
	tabling member printed	Gerald Jones
	uin	259346
	answer	answer is ministerial correction date of answer 11/06/2019 answer text <p>We plan to move the staff based in Merthyr Tydfil Ty Bethesda into Treforest between 2021 and 2023.</p><p>Before any moves take place, staff will have the opportunity for a formal one-to-one discussion with their line managers about how the move will impact them. This helps to assess any equality impacts of the change of location.</p><p>We anticipate that these formal discussions will take place approximately nine months in advance of any moves.</p><p>Merthyr Tydfil Ty Bethesda is a processing site with no direct face-to-face customer interaction and an impact assessment on the effect on customers as a result of the move is not required.</p> answering member constituency Colchester answering member printed Will Quince question first answered 11/06/2019 16:23:33 answering member 4423 label Biography information for Will Quince
	tabling member	4501 label Biography information for Gerald Jones